OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GRA1][Dedicated Servers] - Rack G118B17 incident notification
Incident
Report for Bare Metal Cloud
Resolved
We would like to inform you that the incident on rack G118B17 has now been resolved.
Here is detail for this incident :
Start time : 04/03/2025 21:16 UTC
End time : 04/03/2025 22:28 UTC
Root Cause : This incident was caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident.
Here is detail for this incident :
Start time : 04/03/2025 21:16 UTC
End time : 04/03/2025 22:28 UTC
Root Cause : This incident was caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident.
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : Vrack network are temporarily unavailable for servers in rack G118B17 since 04/03/2025 22:23 UTC
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : Vrack network are temporarily unavailable for servers in rack G118B17 since 04/03/2025 22:23 UTC
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : There was an interruption of the Vrack network for the servers in this rack between 04/03/2025 21:16 UTC and 04/03/2025 21:18 UTC.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : There was an interruption of the Vrack network for the servers in this rack between 04/03/2025 21:16 UTC and 04/03/2025 21:18 UTC.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We have determined the origin of the incident affecting our Dedicated Servers offer on the specific rack.
Here are some supplementary details :
Start time : 04/03/2025 21:16 UTC
Impacted Service(s) : Vrack network are temporarily unavailable for servers in rack G118B17.
Customers Impact : Customers are temporarily unable to access and use their servers in rack G118B17 throught vRack network.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 04/03/2025 21:16 UTC
Impacted Service(s) : Vrack network are temporarily unavailable for servers in rack G118B17.
Customers Impact : Customers are temporarily unable to access and use their servers in rack G118B17 throught vRack network.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Dedicated Servers || Network (GRA).