We would like to inform you that the incident on the rack R717A09 has now been resolved.
Here is detail for this incident : Start time : 28/04/2025 09:10 UTC End time : 28/04/2025 09:20 UTC Root Cause : This incident was caused by an electrical equipment issue.
We thank you for your understanding and patience throughout this incident.
Posted Apr 28, 2025 - 09:25 UTC
Identified
We have determined the origin of the incident affecting our Dedicated Servers offer in the rack R717A09.
Here are some supplementary details : Start time : 28/04/2025 09:10 UTC Impacted Service(s) : Servers are no longer able to access the public network. Root Cause : This incident is caused by an electrical equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Posted Apr 28, 2025 - 09:20 UTC
This incident affected: Dedicated Servers || Network (RBX).