We would like to inform you that the incident on our Dedicated Servers in GRA1, have been resolved Start Time :05/06/2025 06:15 UTC End Time : 05/06/2025 07:54 UTC Root cause : This incident was caused by an electrical equipment issue.
We thank you for your understanding and patience throughout this incident
Posted Jun 05, 2025 - 08:20 UTC
Update
Most of the servers are now operational. Our team is working on the remaining ones.
Posted Jun 05, 2025 - 07:45 UTC
Identified
An incident is in progress on our Dedicated Servers in GRA1, customers in the impacted zone may face some difficulties. Please find the details: Start time : 05/06/2025 06:15 UTC Service impact : A significant number of servers in the rack G131A16 are no longer responding. Root cause : This incident was caused by an electrical equipment issue. Ongoing actions : Our teams are actively working to resolve the incident and restore services as quickly as possible We will keep you informed of developments and the resolution of the incident. We apologize for the inconvenience and thank you for your understanding.
Posted Jun 05, 2025 - 06:24 UTC
This incident affected: Dedicated Servers || Global Infrastructure (GRA).