We are pleased to inform you that the incident affecting our Dedicated Servers offer has been resolved.
Start time : 03/08/2025 10:52 UTC End time : 03/08/2025 12:13 UTC Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Aug 03, 2025 - 12:16 UTC
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack ERI0112D05C.
Here are some supplementary details :
Start time : 03/08/2025 10:52 UTC Impacted Service(s) : Some servers in the rack ERI0112D05C are temporarily unavailable. Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
Posted Aug 03, 2025 - 11:51 UTC
This incident affected: Dedicated Servers || Global Infrastructure (ERI).