Start time : 25/09/2024 22:37 UTC End time : 25/09/2024 22:48 UTC Root cause : This incident was due to network equipment malfunction. We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
Posted Sep 25, 2024 - 23:13 UTC
Investigating
An incident is in progress on our Bare Metal offer. It has temporarily affected the availability.
We are actively working to resolve this problem.
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Here is detail for this incident :
Start time : 25/09/2024 22:37 UTC Service impact : Public network are temporarily unavailable on servers in rack S345A04. Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it. Update will be posted as significant progress is made.
Posted Sep 25, 2024 - 22:43 UTC
This incident affected: Dedicated Servers || Network (SBG).