We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.
Start time : 24/07/2025 09:39 UTC End time : 24/07/2025 11:05 UTC Root Cause : This incident is caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 24, 2025 - 11:35 UTC
Identified
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack G106A06.
Here are some supplementary details :
Start time : 24/07/2025 09:39 UTC Impacted Service(s) : Some servers in the rack G106A06 are temporarily unavailable. Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 24, 2025 - 10:15 UTC
This incident affected: Dedicated Servers || Global Infrastructure (GRA).