Start time :23/10/2023 00:00 UTC End time : 19/12/2023 17:00 UTC Root cause : Software issue Our technical teams resolved the issue. All impacted services are now operational.
Posted Dec 19, 2023 - 17:24 UTC
Update
Our technical teams will be carrying out a maintenance concerning the incident tomorrow, 19/12/2023. We'll keep you informed of the status of the incident once the maintenance has been completed.
Posted Dec 18, 2023 - 10:18 UTC
Update
Update : Our technical teams are still working on a definitive fix to implement it with the aim to avoid the problem in the future.
Posted Nov 08, 2023 - 13:19 UTC
Monitoring
Update : A fix has been deployed, we are monitoring the ticket to confirm the resolution.
Posted Oct 25, 2023 - 15:20 UTC
Identified
Start time : 23/10/2023 00:00 UTC Service impact : The certificate of conformity for deliveries of Baremetal servers (except SYS and KS servers) is no longer issued automatically. Ongoing actions : Our teams are working to resolve the problem. Certificates will be added as soon as possible. Workaround : However, you can request your certificate from the support teams.
Posted Oct 25, 2023 - 12:57 UTC
This incident affected: Dedicated Servers || Delivery (Zone Europe, Zone APAC, Zone Canada).