[RBX][Storage and Backups] - Backup Storage incident notification

Incident Report for Bare Metal Cloud

Resolved

We are pleased to inform you that the incident affecting our Storage and Backups offering has been resolved.

Start time : 28/06/2026 20:20 UTC
End time : 28/06/2026 22:03 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Jun 28, 2026 - 22:07 UTC

Identified

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Storage and Backups offer on the specific RBX region.

Here are some supplementary details :

Start time : 28/06/2026 20:20 UTC
Impacted Service(s) : Some Backup Storage services are temporarily unavailable.
Customers Impact : Some customers may be temporarily unable to use their Backup Storage services.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Jun 28, 2026 - 21:30 UTC

Investigating

We are currently investigating an incident affecting our Storage and Backups offering, which is causing temporary availability issue in the RBX region.

Here are some supplementary details :

Start time : 28/06/2026 20:20 UTC
Impacted Service(s) : Some Backup Storage services are temporarily unavailable.
Customers Impact : Some customers may be temporarily unable to use their Backup Storage services.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Jun 28, 2026 - 20:37 UTC

This incident affected: Storage and Backups || Backup Storage (RBX).