We are pleased to inform you that the incident affecting our Dedicated Servers on rack 21D11 has been resolved.
Start time : 21/02/2026 22:20 UTC End time : 22/02/2026 02:33 UTC Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Feb 22, 2026 - 02:35 UTC
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack 21D11.
Here are some supplementary details :
Start time : 21/02/2026 22:20 UTC Impacted Service(s) : Some servers in the rack 21D11 are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access and use their servers in the specified rack. Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Feb 22, 2026 - 01:34 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).