We had an incident on our Dedicated Servers offer which has now been resolved.
Here are some supplementary details :
Start time : 25/07/2026 13:29 UTC End time : 25/07/2026 14:08 UTC Impacted Service(s) : Servers in Rack LIM0303A02A were no longer able to access the vRack network. Customers Impact : Customers were temporarily unable to access their servers via vRack networks located on the specified rack. Root Cause : This incident was caused by a cooling system issue.
We thank you for your understanding and patience throughout this incident.
Posted Jul 25, 2026 - 13:56 UTC
This incident affected: Dedicated Servers || Global Infrastructure (LIM).