OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[SBG5][Dedicated Servers] - Rack SBG0502B05A incident notification.
Incident
Report for Bare Metal Cloud
Resolved
We would like to inform you that the incident on our Dedicated Servers offering has now been resolved.
Here is detail for this incident :
Start time : 17/06/2025 08:09 UTC
End time : 17/06/2025 10:00 UTC
Root Cause : This incident was caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident.
Here is detail for this incident :
Start time : 17/06/2025 08:09 UTC
End time : 17/06/2025 10:00 UTC
Root Cause : This incident was caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident.
Monitoring
A fix has been implemented and we are monitoring the results.
Identified
We have determined the origin of the incident affecting our Dedicated Servers offer in the specific rack SBG0502B05A.
Here are some supplementary details :
Start time : 17/06/2025 08:09 UTC
Impacted Service(s) : Some servers in the rack are unreachable.
Customers Impact : Some customers are temporarily unable to access their servers in the specific rack.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 17/06/2025 08:09 UTC
Impacted Service(s) : Some servers in the rack are unreachable.
Customers Impact : Some customers are temporarily unable to access their servers in the specific rack.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We have determined the origin of the incident affecting our Dedicated Servers offer in the specific rack SBG0502B05A.
Here are some supplementary details :
Start time : 17/06/2025 08:09 UTC
Impacted Service(s) : Some servers in the rack are unreachable.
Customers Impact : Some customers are temporarily unable to access their servers in the specific rack.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 17/06/2025 08:09 UTC
Impacted Service(s) : Some servers in the rack are unreachable.
Customers Impact : Some customers are temporarily unable to access their servers in the specific rack.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an event affecting our Dedicated Servers offer in the specific rack SBG0502B05A.
Start time : 17/06/2025 08:09 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 17/06/2025 08:09 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Dedicated Servers || Global Infrastructure (SBG).