Start time : 20/11/2023 08:25 UTC End time : 20/11/2023 09:15 UTC Root cause : Electrical issue. Our technical teams resolved the issue. All impacted services are now operational.
Posted Nov 20, 2023 - 09:19 UTC
Identified
Start time : 20/11/2023 08:25 UTC Service impact : Some servers in the rack 42D22 are no longer responding. Root cause : Electrical issue. Ongoing actions : Our technical teams are currently working on a fix.
Posted Nov 20, 2023 - 08:49 UTC
Investigating
Start time : 20/11/2023 08:25 UTC Service impact : Some servers in the rack 42D22 are no longer responding. Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it. Update will be posted as significant progress is made.
Posted Nov 20, 2023 - 08:37 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).