We would like to inform you that the incident on the rack S322B04 has now been resolved.
Here is detail for this incident : Start time : 02/05/2025 08:27 UTC End time : 02/05/2025 08:31 UTC Root Cause : This incident was caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident.
Posted May 02, 2025 - 08:42 UTC
Investigating
We have determined the origin of the incident affecting our Dedicated Servers offer in the rack S322B04.
Here are some supplementary details : Start time : 02/05/2025 08:27 UTC Impacted Service(s) : Private network is temporarily unavailable for servers in rack S322B04. Customers Impact : Customers are temporarily unable to access their servers through Private network. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Posted May 02, 2025 - 08:42 UTC
This incident affected: Dedicated Servers || Network (SBG).