Start time : 06/11/2024 03:22 UTC End time : 06/11/2024 04:22 UTC Root cause : This incident was due to network equipment malfunction. We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
Posted Nov 06, 2024 - 04:23 UTC
Update
Update : The vRack network are temporarily unavailable since 03:50 UTC. The issue has been identified and a fix is being implemented. Update will be posted as significant progress is made.
Posted Nov 06, 2024 - 04:02 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 06, 2024 - 03:54 UTC
Investigating
An incident is in progress on our Bare Metal offer. It has temporarily affected the functionality.
We are actively working to resolve this problem.
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Here is detail for this incident :
Start time : 06/11/2024 03:22 UTC Service impact : vRack network is currently unstable for servers in rack R715B04. Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it. Update will be posted as significant progress is made.
Posted Nov 06, 2024 - 03:28 UTC
This incident affected: Dedicated Servers || Network (RBX).