OVHcloud Bare Metal Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

[GRA1][Dedicated Servers] - Rack G115B02

Incident Report for Bare Metal Cloud

Resolved

We would like to inform you that the incident on rack G115B02 has now been resolved.

Here is detail for this incident :
Start time : 02/07/2025 06:47 UTC
End time : 02/07/2025 12:59 UTC
Root Cause : This incident was caused by a cooling system issue.

We thank you for your understanding and patience throughout this incident.
Posted Jul 02, 2025 - 14:01 UTC

Update

We have new information regarding the incident that affected your service.

Please find below an update on the situation:
Update : There is still one server that is having problems. Our teams are doing everything they can to fix the server.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 02, 2025 - 10:59 UTC

Identified

We have determined the origin of the incident affecting our offer on the specific G115B02.

Here are some supplementary details :

Start time : 02/07/2025 06:47 UTC
Impacted Service(s) : I am pleased to inform you that the majority of servers are now available.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 02, 2025 - 08:53 UTC

Investigating

We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack G115B02.

Here are some supplementary details :

Start time : 02/07/2025 07:55 UTC
Impacted Service(s) : All servers in the rack G115B02 are temporarily unavailable.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 02, 2025 - 08:03 UTC
This incident affected: Dedicated Servers || Global Infrastructure (GRA).