OVHcloud Bare Metal Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

[SBG5][BareMetalCloud] - SBG0505B09C

Incident Report for Bare Metal Cloud

Resolved

We would like to inform you that the incident in the rack SBG0505B09C has now been resolved.

Here is detail for this incident :
Start time : 02/03/2025 22:29 UTC
End time : 03/03/2025 04:30 UTC
Root Cause : This incident was caused by a cooling system issue.

We thank you for your understanding and patience throughout this incident.
Posted Mar 07, 2025 - 08:35 UTC

Update

The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding
Posted Mar 03, 2025 - 05:41 UTC

Update

We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Most of servers are getting operational again
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Mar 02, 2025 - 22:53 UTC

Identified

We are currently experiencing an incident affecting our Bare Metal Cloud offering, which is causing temporary availability issues in the rack SBG0505B09C

Here is detail for this incident :
Start time : 02/03/2025 22:29 UTC
Impacted Service(s) : Most of servers in rack SBG0505B09C are temporarily unavailable.
Customers Impact : Customers are temporarily unable to use their servers located in rack SBG0505B09C .
Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Mar 02, 2025 - 22:50 UTC

Investigating

We are currently experiencing an event affecting our Dedicated Server offer in the rack SBG0505B09C .
Start time : 02/03/2025 22:29 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Mar 02, 2025 - 22:48 UTC
This incident affected: Dedicated Servers || Global Infrastructure (SBG).