OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[RBX8][Dedicated Servers] - racks R822R07/R822R08 Incident Notification
Incident
Report for Bare Metal Cloud
Resolved
We would like to inform you that the incident on our Dedicated Servers offer has now been resolved.
Here is detail for this incident :
Start time : 18/11/2025 02:17 UTC
End time : 18/11/2025 11:44 UTC
Root Cause : This incident was caused by a cooling system issue.
We thank you for your understanding and patience throughout this incident.
Here is detail for this incident :
Start time : 18/11/2025 02:17 UTC
End time : 18/11/2025 11:44 UTC
Root Cause : This incident was caused by a cooling system issue.
We thank you for your understanding and patience throughout this incident.
Update
Ongoing Actions: Our teams are still working to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update
The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.
Update : Some servers in the rack R822R07 are operational again.
As soon as the situation evolves or the incident is resolved, we will keep you informed.
Thank you for your understanding
Update : Some servers in the rack R822R07 are operational again.
As soon as the situation evolves or the incident is resolved, we will keep you informed.
Thank you for your understanding
Update
The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.
Update : All the servers in the rack R822R08 are operational again.
As soon as the situation evolves or the incident is resolved, we will keep you informed.
Thank you for your understanding
Update : All the servers in the rack R822R08 are operational again.
As soon as the situation evolves or the incident is resolved, we will keep you informed.
Thank you for your understanding
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific racks R822R07/R822R08
Here are some supplementary details :
Start time : 18/11/2025 02:17 UTC
Impacted Service(s) : All servers in the rack R822R08 are temporarily unavailable.
Half of the servers in the rack R822R07 are temporarily unavailable.
Customers Impact : Customers cannot access their servers in these specific racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 18/11/2025 02:17 UTC
Impacted Service(s) : All servers in the rack R822R08 are temporarily unavailable.
Half of the servers in the rack R822R07 are temporarily unavailable.
Customers Impact : Customers cannot access their servers in these specific racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an event affecting our Dedicated Servers offer in the specific racks R822R07/R822R08.
Start time : 18/11/2025 02:17 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 18/11/2025 02:17 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Dedicated Servers || Global Infrastructure (RBX).