OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GRA3][Dedicated Servers] - Rack GRA0313B02A incident notification
Incident
Report for Bare Metal Cloud
Resolved
We would like to inform you that the incident on our Dedicated Serverin GRA3, have been resolved
Start Time : 18/05/2025 11:39 UTC
End Time : 18/05/2025 13:15 UTC
Root cause : This incident is caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident
Start Time : 18/05/2025 11:39 UTC
End Time : 18/05/2025 13:15 UTC
Root cause : This incident is caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident
Identified
We have determined the origin of the incident affecting our Dedicated Servers offer on the specific rack GRA0313B02A.
Here is detail for this incident :
Start time : 18/05/2025 11:39 UTC
Impacted Service(s) : All the servers are unreachable.
Customers Impact : All the customers cannot access and use their servers in the rack GRA0313B02A
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here is detail for this incident :
Start time : 18/05/2025 11:39 UTC
Impacted Service(s) : All the servers are unreachable.
Customers Impact : All the customers cannot access and use their servers in the rack GRA0313B02A
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an event affecting our Dedicated Servers offer in the specific rack GRA0313B02A.
Start time : 18/05/2025 11:39 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding
Start time : 18/05/2025 11:39 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding
This incident affected: Dedicated Servers || Global Infrastructure (GRA).