OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[SBG5][Dedicated Servers] - Racks SBG0502B08B/SBG0502B08C Incident Notification
Incident
Report for Bare Metal Cloud
Resolved
We are pleased to inform you that the incident affecting our Dedicated Servers offer has been resolved.
Start time : 27/02/2026 12:24 UTC
End time : 27/02/2026 19:12 UTC
Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 27/02/2026 12:24 UTC
End time : 27/02/2026 19:12 UTC
Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We have new information regarding the incident that affected your service(s).
Every servers in rack SBG0502B08C have been fully restored and are now back online.
Ongoing Actions : Our teams are mobilised to restore service as quickly as possible in rack SBG0502B08B.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Every servers in rack SBG0502B08C have been fully restored and are now back online.
Ongoing Actions : Our teams are mobilised to restore service as quickly as possible in rack SBG0502B08B.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We have new information regarding the incident that affected your service(s).
Most servers have been fully restored and are now back online.
Start time : 27/02/2026 12:24 UTC
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Most servers have been fully restored and are now back online.
Start time : 27/02/2026 12:24 UTC
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the SBG0502B08B/SBG0502B08C.
Here are some supplementary details :
Start time : 27/02/2026 12:24 UTC
Impacted Service(s) : All servers in the rack SBG0502B08B/SBG0502B08C are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 27/02/2026 12:24 UTC
Impacted Service(s) : All servers in the rack SBG0502B08B/SBG0502B08C are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an event affecting our Dedicated Servers offer in racks SBG0502B08B/SBG0502B08C.
Start time : 27/02/2026 12:24 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 27/02/2026 12:24 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Dedicated Servers || Global Infrastructure (SBG).