We had an incident on Dedicated Servers offer in rows T04C/T04D which has now been resolved.
Here is the list of impacted racks : - T04C28 - T04C29 - T04C30 - T04C31 - T04C32 - T04D18 - T04D19 - T04D20 - T04D21 - T04D22 - T04D23 - T04D24 - T04D25 - T04D26 - T04D27 - T04D28 - T04D29 - T04D31
Here are some supplementary details :
Start time : 08/05/2026 22:51 UTC End time : 08/05/2026 22:54 UTC Impacted Service(s) : Some servers in the specified racks were no longer able to access the public network. Customers Impact : Some customers were temporarily unable to access their servers via public network located on the specified racks. Root Cause : This incident was caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident.
Posted May 08, 2026 - 23:47 UTC
This incident affected: Dedicated Servers || Network (BHS).