Start time : 24/11/2024 18:17 UTC End time : 24/11/2024 19:43 UTC Root cause : This incident was caused by an electrical issue. We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
Posted Nov 24, 2024 - 22:40 UTC
Identified
An incident is in progress on our Bare Metal offer. It has temporarily affected the availability.
Here is detail for this incident :
Start time : 24/11/2024 18:17 UTC Service impact : A significant number of servers in the rack GRA0325B07A were no longer responding. Root cause : Electrical malfunction Ongoing actions : Our teams are working on the last server of the incident and fix it. Update will be posted as significant progress is made.
Our teams are fully mobilized and actively working to resolve this problem.
We will keep you informed of developments and the resolution of the incident. We apologize for the inconvenience and thank you for your understanding.
Posted Nov 24, 2024 - 18:39 UTC
This incident affected: Dedicated Servers || Global Infrastructure (GRA).