We would like to inform you that the incident on rack G220A14 has now been resolved.
Here is detail for this incident : Start time : 30/04/2025 10:00 UTC End time : 30/04/2025 11:02 UTC Root Cause : This incident was caused by an electrical equipment issue.
We thank you for your understanding and patience throughout this incident.
Posted Apr 30, 2025 - 11:10 UTC
Investigating
We are currently experiencing an incident affecting our Dedicated Servers offering, which is causing temporary Availability issues in the rack G220A14.
Here is detail for this incident : Start time : 30/04/2025 10:00 UTC Impacted Service(s) : Servers in rack G220A14 are currently unavailable. Customers Impact : Customers are temporarily unable to access their servers located in the specified rack. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Posted Apr 30, 2025 - 10:04 UTC
This incident affected: Dedicated Servers || Global Infrastructure (GRA).