OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GRA4][Virtual Private Servers] - Instances incident notification
Incident
Report for Bare Metal Cloud
Resolved
We are pleased to inform you that the incident affecting our Virtual Private Servers offering on the region GRA4 has been resolved.
Start time : 25/08/2025 02:16 UTC
End time : 25/08/2025 11:33 UTC
Root Cause : A service disruption occured due to an unexpected infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 25/08/2025 02:16 UTC
End time : 25/08/2025 11:33 UTC
Root Cause : A service disruption occured due to an unexpected infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
Update
The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.
Update : Some instances are getting operational again.
As soon as the situation evolves or the incident is resolved, we will keep you informed.
Thank you for your understanding
Update : Some instances are getting operational again.
As soon as the situation evolves or the incident is resolved, we will keep you informed.
Thank you for your understanding
Update
The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.
As soon as the situation evolves or the incident is resolved, we will keep you informed.
Thank you for your understanding
As soon as the situation evolves or the incident is resolved, we will keep you informed.
Thank you for your understanding
Identified
We have determined the origin of the incident affecting our Virtual Private Servers offering on the region GRA4.
Here is detail for this incident :
Start time : 25/08/2025 02:16 UTC
Impacted Service(s) : Some instances are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access and use their instances located in the specified region.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here is detail for this incident :
Start time : 25/08/2025 02:16 UTC
Impacted Service(s) : Some instances are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access and use their instances located in the specified region.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Virtual Private Servers || Global Infrastructure (GRA).