OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[ERI1][Dedicated Servers] - Rack ERI0112E01B Incident Notification
Incident
Report for Bare Metal Cloud
Resolved
We are pleased to inform you that the incident affecting our Dedicated Servers offer in the specific rack ERI0112E01B has been resolved.
Start time : 08/11/2025 21:28 UTC
End time : 09/11/2025 00:33 UTC
Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 08/11/2025 21:28 UTC
End time : 09/11/2025 00:33 UTC
Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Update
The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.
Update : Most of servers are operational again.
As soon as the situation evolves or the incident is resolved, we will keep you informed.
Thank you for your understanding
Update : Most of servers are operational again.
As soon as the situation evolves or the incident is resolved, we will keep you informed.
Thank you for your understanding
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack ERI0112E01B.
Here are some supplementary details :
Start time : 08/11/2025 21:28 UTC
Impacted Service(s) : All servers in the rack ERI0112E01B are temporarily unavailable.
Customers Impact : All the customers cannot access their servers in this rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 08/11/2025 21:28 UTC
Impacted Service(s) : All servers in the rack ERI0112E01B are temporarily unavailable.
Customers Impact : All the customers cannot access their servers in this rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack ERI0112E01B.
Here are some supplementary details :
Start time : 08/11/2025 21:28 UTC
Impacted Service(s) : All servers in the rack ERI0112E01B are temporarily unavailable.
Customers Impact : All the customers cannot access their servers in this rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 08/11/2025 21:28 UTC
Impacted Service(s) : All servers in the rack ERI0112E01B are temporarily unavailable.
Customers Impact : All the customers cannot access their servers in this rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an event affecting our Dedicated Servers offer in the specific rack ERI0112E01B.
Start time : 08/11/2025 21:28 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 08/11/2025 21:28 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Dedicated Servers || Global Infrastructure (ERI).