OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[SBG5][Dedicated Servers] - Rack SBG0504A06A Incident Notification
Incident
Report for Bare Metal Cloud
Resolved
We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.
Start time : 17/09/2025 15:58 UTC
End time : 17/09/2025 20:50 UTC
Root Cause : This incident was caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 17/09/2025 15:58 UTC
End time : 17/09/2025 20:50 UTC
Root Cause : This incident was caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Update
The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.
As soon as the situation evolves or the incident is resolved, we will keep you informed.
Thank you for your understanding
As soon as the situation evolves or the incident is resolved, we will keep you informed.
Thank you for your understanding
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our offer Dedicated Servers offer in the specific rack SBG0504A06A.
Here are some supplementary details :
Start time : 17/09/2025 15:58 UTC
Impacted Service(s) : Private Network (vRack) and Public Network are unreachable in this rack.
Customers Impact : Customers cannot access their Public and Private Network if their LACP (Link Aggregation Control Protocol) is not configured.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 17/09/2025 15:58 UTC
Impacted Service(s) : Private Network (vRack) and Public Network are unreachable in this rack.
Customers Impact : Customers cannot access their Public and Private Network if their LACP (Link Aggregation Control Protocol) is not configured.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an event affecting our Dedicated Servers offer in the specific rack SBG0504A06A.
Start time : 17/09/2025 15:58 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 17/09/2025 15:58 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Dedicated Servers || Global Infrastructure (SBG).