We are pleased to inform you that the incident affecting our Dedicated Servers offering on racks R820R10, R820R11 and R820R12 has been resolved.
Start time : 06/10/2026 06:35 UTC End time : 06/10/2026 06:50 UTC Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Oct 06, 2026 - 07:43 UTC
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific racks R820R10, R820R11 and R820R12.
Here are some supplementary details :
Start time : 06/10/2026 06:35 UTC Impacted Service(s) : Servers in the racks R820R10, R820R11 and R820R12 are no longer able to access via the IPMI interface. Customers Impact : Customers are temporarily unable to manage their servers located in the specified racks via IPMI. Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Oct 06, 2026 - 07:04 UTC
This incident affected: Dedicated Servers || Network (RBX).