[WAW][Dedicated Servers] - W15A04 - W15A05 - W11B04 - W11B05

Incident Report for Bare Metal Cloud

Resolved

Start time : 12/07/2024 23:33 UTC
End time : 13/07/2024 00:32 UTC
Root cause : Incident due to an electrical issue.
Our technical teams resolved the issue. All impacted services are now operational.

Posted Jul 13, 2024 - 00:35 UTC

Update

Most of the affected servers are back up and running. Our technical teams are working on the remaining servers.

Posted Jul 13, 2024 - 00:14 UTC

Identified

Incident due to an electrical issue. Our technical teams are working on a fix.

Posted Jul 12, 2024 - 23:52 UTC

Update

Servers in the following racks W11B04 and W11B05 are also affected by this issue.

Posted Jul 12, 2024 - 23:50 UTC

Investigating

Start time : 12/07/2024 23:33 UTC
Service impact : Some servers in these racks W15A04 and W15A045 are no longer responding.
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.

Posted Jul 12, 2024 - 23:44 UTC

This incident affected: Dedicated Servers || Global Infrastructure (WAW).