Start time : 12/07/2024 23:33 UTC End time : 13/07/2024 00:32 UTC Root cause : Incident due to an electrical issue. Our technical teams resolved the issue. All impacted services are now operational.
Posted Jul 13, 2024 - 00:35 UTC
Update
Most of the affected servers are back up and running. Our technical teams are working on the remaining servers.
Posted Jul 13, 2024 - 00:14 UTC
Identified
Incident due to an electrical issue. Our technical teams are working on a fix.
Posted Jul 12, 2024 - 23:52 UTC
Update
Servers in the following racks W11B04 and W11B05 are also affected by this issue.
Posted Jul 12, 2024 - 23:50 UTC
Investigating
Start time : 12/07/2024 23:33 UTC Service impact : Some servers in these racks W15A04 and W15A045 are no longer responding. Ongoing actions : Investigating Our technical teams are working on the issue. Update will be posted as significant progress is made.
Posted Jul 12, 2024 - 23:44 UTC
This incident affected: Dedicated Servers || Global Infrastructure (WAW).