We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.
Start time : 19/07/2025 21:40 UTC End time : 19/07/2025 23:25 UTC Root Cause : This incident is caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 19, 2025 - 23:34 UTC
Identified
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack R803R17.
Here are some supplementary details :
Start time : 19/07/2025 21:40 UTC Impacted Service(s) : Public network is unavailable. Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 19, 2025 - 22:23 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).