Start Time : 28/12/2024 22:46 UTC End Time : 29/12/2024 00:32 UTC Service impact : We would like to inform you that the incident have been resolved and the situation is back to normal. Root cause : An electrical issue.
We thank you for your understanding and patience throughout this incident
Posted Dec 29, 2024 - 00:39 UTC
Identified
We would like to inform you of an incident that is currently ongoing on our dedicated servers in GRA3. This incident is impacting availability temporarily.
Please find the details: Start time : 28/12/2024 22:46 UTC Service impact : The majority of the affected servers in rack are operation again GRA0325B07B. Some of servers in that rack remain unreachable. Root cause : An electrical issue. Ongoing actions : Our teams are working diligently to restore the remaining servers as quickly as possible. We will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Posted Dec 28, 2024 - 23:20 UTC
This incident affected: Dedicated Servers || Global Infrastructure (GRA).