OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GRA6/8][Virtual Private Servers] - rack G266A17 incident nofication.
Incident
Report for Bare Metal Cloud
Resolved
We would like to inform you that the incident on our Virtual Private Servers offer on the specific rack G266A17 has now been resolved.
Here is detail for this incident :
Start time : 30/05/2025 12:20 UTC
End time : 30/05/2025 16:30 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure failure.
We thank you for your understanding and patience throughout this incident.
Here is detail for this incident :
Start time : 30/05/2025 12:20 UTC
End time : 30/05/2025 16:30 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure failure.
We thank you for your understanding and patience throughout this incident.
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
The issue has been identified and a fix is being implemented.
Update
We have determined the origin of the incident affecting our Virtual Private Servers offer on the specific rack G266A17.
Here are some supplementary details :
Start time : 30/05/2025 12:20 UTC
Impacted Service(s) : All the servers in the rack are temporarily unavailable.
Customers impact : All the customers cannot access their servers in this rack.
Root Cause : A service disruption occurred due to an unexpected infrastructure failure.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 30/05/2025 12:20 UTC
Impacted Service(s) : All the servers in the rack are temporarily unavailable.
Customers impact : All the customers cannot access their servers in this rack.
Root Cause : A service disruption occurred due to an unexpected infrastructure failure.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an event affecting our Virtual Private Servers offer in the specific rack G266A17.
Start time : 30/05/2025 12:20 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 30/05/2025 12:20 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Virtual Private Servers || Global Infrastructure (GRA).