We have determined the origin of the incident affecting our Dedicated Servers offering on the specified racks. It has been resolved.
Here is detail for this incident : Start time : 02/07/2025 08:20 UTC Start time : 02/07/2025 09:08 UTC Impacted Service(s) : Some servers in the racks W01A21 were temporarily unavailable. Customers Impact : Customers are temporarily unable to access and use their servers located on the specified racks. Root Cause : This incident is caused by a electrical issue.
We thank you for your understanding and patience throughout this incident.
Posted Jul 02, 2025 - 09:13 UTC
This incident affected: Dedicated Servers || Global Infrastructure (WAW).