We would like to inform you that the incident affecting our Dedicated Servers offering has now been resolved.
Please find the details of this incident below :
Start time : 15/10/2026 16:50 UTC End time : 15/10/2026 19:21 UTC Impacted Service(s) : vRack network was temporarily unavailable in the rack R807L14. Customers Impact : Customers were temporarily unable to access and use their servers through vRack network. Root Cause : This incident was caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident.
Posted Oct 15, 2026 - 19:24 UTC
Identified
We are currently experiencing an incident affecting our Dedicated Servers offering in the rack R807L14. The root cause has been identified.
Please find the details of this incident below :
Start time : 15/10/2026 16:50 UTC Impacted Service(s) : vRack network is temporarily unavailable in the rack R807L14. Customers Impact : Customers are temporarily unable to access and use their servers through vRack network. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Posted Oct 15, 2026 - 16:54 UTC
This incident affected: Dedicated Servers || Network (RBX).