We are pleased to inform you that the incident affecting our Dedicated Servers on rack RBX0840F05A has been resolved.
Start time : 31/01/2026 15:28 UTC End time : 31/01/2026 20:10 UTC Root Cause : This incident was caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jan 31, 2026 - 20:11 UTC
Identified
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack RBX0840F05A.
Here are some supplementary details :
Start time : 31/01/2026 15:28 UTC Impacted Service(s) : All servers in the rack RBX0840F05A are temporarily unavailable. Customers Impact : Customers are temporarily unable to access and use their servers in the specified rack. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jan 31, 2026 - 15:45 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).