OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[LIM1][Dedicated Servers] - Rack L113B10
Incident
Report for Bare Metal Cloud
Resolved
We would like to inform you that the incident on L113B10 has now been resolved.
All the services are now operational
Start time : 21/01/2025 17:07 UTC
End time : 21/01/2025 21:31 UTC
Root Cause : This incident was caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident
All the services are now operational
Start time : 21/01/2025 17:07 UTC
End time : 21/01/2025 21:31 UTC
Root Cause : This incident was caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident
Update
We have new information regarding the incident that affected your service.
Please find below an update on the situation:
Update: A significant number of servers in rack L113B10 are now available.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update: A significant number of servers in rack L113B10 are now available.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We have determined the origin of the incident affecting our Dedicated Servers offering, which is causing temporary availability issues in the rack L113B10.
Here are some supplementary details :
Start time : 21/01/2025 17:07 UTC
Impacted Service : availability
Customers Impact : Public network for servers are temporarily unavailable.
Root Cause : This incident is caused by an network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 21/01/2025 17:07 UTC
Impacted Service : availability
Customers Impact : Public network for servers are temporarily unavailable.
Root Cause : This incident is caused by an network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an incident affecting our Dedicated Servers offering, which is causing temporary availability issues in the rack L113B10.
Here is detail for this incident :
Start time : 21/01/2025 17:07 UTC
Impacted Service : availability
Customers Impact : Public network for servers are temporarily unavailable.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
Update will be posted as significant progress is made.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here is detail for this incident :
Start time : 21/01/2025 17:07 UTC
Impacted Service : availability
Customers Impact : Public network for servers are temporarily unavailable.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
Update will be posted as significant progress is made.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Dedicated Servers || Network (LIM).