Start time : 17/11/2024 02:07 UTC End time : 17/11/2024 02:54 UTC Service impact : Servers in rack R831A07 were temporarily unavailable Root cause : A network equipment rebooted and caused the incident. We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
Posted Nov 17, 2024 - 02:55 UTC
Identified
Root cause : A network equipment caused the incident. Ongoing actions : Our teams are currently working to solve the issue
Posted Nov 17, 2024 - 02:39 UTC
Investigating
An incident is in progress on our Dedicated Servers offer.
Please be aware that this is currently affecting the availability.
Here is detail for this incident :
Start time : 17/11/2024 02:07 UTC Service impact : Servers in rack R831A07 are temporarily unavailable Ongoing actions : Investigating
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Posted Nov 17, 2024 - 02:16 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).