We had an incident on Storage and Backups offer on NAS HA which has now been resolved.
Here are some supplementary details :
Start time : 09/07/2026 08:00 UTC End time : 10/07/2026 10:45 UTC Impacted Service(s) : Graphs in the web interface and metrics weren't displayed through the API. Customers Impact : Some customers may have temporarily seen missing or outdated graphs. Please note that metrics collection has returned to normal. Root Cause : This incident was caused by a software issue.
We thank you for your understanding and patience throughout this incident.
Posted Jul 10, 2026 - 12:35 UTC
This incident affected: Storage and Backups || NAS HA (RBX, SBG, BHS, LIM).