We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.
Start time : 22/11/2025 06:08 UTC End time : 22/11/2025 07:32 UTC Root Cause : This incident was caused by an electrical equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Nov 22, 2025 - 07:50 UTC
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack 24B02.
Here are some supplementary details :
Start time : 22/11/2025 06:08 UTC Impacted Service(s) : All servers in the rack 24B02 are temporarily unavailable. Root Cause : This incident is caused by an electrical equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
Posted Nov 22, 2025 - 06:21 UTC
Investigating
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack 24B02.
Here are some supplementary details : Start time : 22/11/2025 06:08 UTC Impacted Service(s) : All servers in the rack 24B02 are temporarily unavailable. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
Posted Nov 22, 2025 - 06:17 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).