We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.
Start time : 20/06/2026 10:41 UTC End time : 20/06/2026 23:35 UTC Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 20, 2026 - 23:44 UTC
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation: Update : The majority of the servers in rack R821L02 are no longer impacted by the incident. Our teams are currently working on the last impacted ones. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 20, 2026 - 16:20 UTC
Identified
We are currently experiencing an incident affecting our Dedicated Servers offering in the specified rack. The root cause has been identified.
Please find the details of this incident below : Start time : 20/06/2026 10:41 UTC Impacted Service(s) : Some servers in the rack R821L02 are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers located on the specified rack. Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 20, 2026 - 11:13 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).