We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack RBX1003D02B.
Here are some supplementary details :
Start time : 23/09/2026 19:00 UTC Impacted Service(s) : Some servers in the racks RBX1003D02B and RBX1003D02A are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their servers located on the specified racks. Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Sep 28, 2026 - 15:21 UTC
This incident affects: Dedicated Servers || Global Infrastructure (RBX).