We would like to inform you that the incident on Storage and Backups NAS HA has now been resolved.
Here is detail for this incident : Start time : 03/02/2025 08:43 UTC End time : 03/02/2025 09:10 UTC Root Cause : This incident was caused by a hardware issue.
We thank you for your understanding and patience throughout this incident.
Posted Feb 03, 2025 - 10:39 UTC
Identified
An incident is in progress on our Bare Metal offer. It temporarily affects availability.
Here is detail for this incident :
Start time : 03/02/2025 08:43 UTC Service impact : The NAS HA service is temporarily unavailable for some customers. Root Cause : This incident is caused by a hardware issue. Ongoing actions : Our teams are actively working to resolve the incident and restore services as quickly as possible.
We will keep you informed of developments and the resolution of the incident. We apologize for the inconvenience and thank you for your understanding.
Posted Feb 03, 2025 - 09:17 UTC
Investigating
We are currently experiencing an event affecting our Storage and Backups offer. Start time : 03/02/2025 08:43 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Feb 03, 2025 - 09:04 UTC
This incident affected: Storage and Backups || NAS HA (SBG).