We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.
Start time : 22/07/2026 03:32 UTC End time : 22/07/2026 05:00 UTC Root Cause : This incident was caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 22, 2026 - 06:04 UTC
Investigating
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary issue in the rack G208A16.
Here are some supplementary details :
Start time : 22/07/2026 03:32 UTC Impacted Service(s) : Servers in the rack G208A16 are no longer able to access the vRack network. Customers Impact : Customers are temporarily unable to access and use their servers through vRack private network. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 22, 2026 - 03:40 UTC
This incident affected: Dedicated Servers || Network (GRA).