We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.
Start time : 22/09/2025 04:28 UTC End time : 22/09/2025 06:35 UTC Root Cause : This incident was caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Sep 22, 2025 - 06:42 UTC
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific Rack 46D03.
Here are some supplementary details :
Start time : 22/09/2025 04:28 UTC Impacted Service(s) : All servers in the rack 46D03 are temporarily unavailable. Customers Impact : Customers are temporarily unable to access and use their servers in the specified rack. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Sep 22, 2025 - 04:39 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).