We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.
Start time : 12/03/2026 03:06 UTC End time : 12/03/2026 06:40 UTC Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Mar 12, 2026 - 06:41 UTC
Investigating
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the in Canada and SGP regions.
Here are some supplementary details :
Start time : 12/03/2026 03:06 UTC Impacted Service(s) : Servers reboot, delivery and install are temporarily unavailable in SGP. Customers Impact : Customers are temporarily unable to reboot their servers, install an OS on their servers and get their new servers they ordered in the specified regions. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Mar 12, 2026 - 05:36 UTC
This incident affected: Dedicated Servers || Delivery (Zone APAC), Dedicated Servers || Operating System (Zone APAC), and Dedicated Servers || Additional services (SGP).