We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.
Start time : 19/07/2025 21:55 UTC End time : 19/07/2025 22:18 UTC Root Cause : This incident was caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 19, 2025 - 22:25 UTC
Investigating
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack T02A66.
Here are some supplementary details :
Start time : 19/07/2025 21:55 UTC Impacted Service(s) : Public network is unavailable. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 19, 2025 - 22:02 UTC
This incident affected: Dedicated Servers || Global Infrastructure (BHS).