We would like to inform you that the incident on our Dedicated Servers offer on rack 21C10 in RBX2 has now been resolved.
Here is detail for this incident : Start time : 15/05/2025 14:30 UTC End time : 15/05/2025 15:50 UTC Root Cause : The incident was caused by an issue with the electrical equipment.
We thank you for your understanding and patience throughout this incident.
Posted May 15, 2025 - 16:05 UTC
Update
We are currently experiencing an incident affecting our Dedicated Servers offering, which is causing temporary availability issues in the Rack 21C10 in RBX2.
Here is detail for this incident : Start time : 15/05/2025 14:30 UTC Impacted Service(s) : There is currently a Public Network outage in the rack 21C10. Customers Impact : Customers are currently unable to access their Public Network located in the specified rack. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Posted May 15, 2025 - 15:09 UTC
Investigating
We are currently experiencing an incident affecting our Dedicated Servers offer on rack 21C10 in RBX2 Start time : 15/05/2025 14:30 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Posted May 15, 2025 - 14:46 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).