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OVHcloud Bare Metal Cloud Status

Current status
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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
[GRA2][Cooling System] - Rack G202A13 maintenance notification
Update - This maintenance is still in progress. Below you can find the new end time of the operation.

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 16/02/2026 14:30 UTC
End time : 23/02/2026 17:40 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Feb 20, 2026 - 19:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 2026 - 15:10 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 16/02/2026 14:30 UTC
End time : 20/02/2026 17:40 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Feb 16, 2026 15:12 - Feb 20, 2026 20:12 UTC
[GRA2][Cooling System] - Rack G202A14 maintenance notification
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 2026 - 15:02 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 16/02/2026 14:30 UTC
End time : 20/02/2026 17:30 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Feb 16, 2026 15:15 - Feb 20, 2026 20:15 UTC

About This Site

Welcome to the Bare Metal Cloud status page for real-time information on system performance and availability.

Dedicated Servers || Additional services Operational
BHS Operational
ERI Operational
GRA Operational
LIM Operational
YNM Operational
RBX Operational
SBG Operational
SGP Operational
SYD Operational
WAW Operational
YYZ Operational
Dedicated Servers || Delivery Operational
Zone Europe Operational
Zone APAC Operational
Zone Canada Operational
Dedicated Servers || Global Infrastructure Under Maintenance
BHS Operational
ERI Operational
GRA Under Maintenance
LIM Operational
RBX Operational
SBG Operational
SGP Operational
SYD Operational
WAW Operational
YNM Operational
YYZ Operational
Dedicated Servers || Operating System Operational
Zone Europe Operational
Zone APAC Operational
Zone Canada Operational
Dedicated Servers || Network Operational
BHS Operational
CCH Operational
ERI Operational
GRA Operational
IEB Operational
LIM Operational
MR9 Operational
RBX Operational
SBG Operational
SGP Operational
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US-WEST-OR Operational
US-WEST-LZ-SEA Operational
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ns-kimsufi Operational
sdns1 Operational
sdns2 Operational
sdns1-ca Operational
sdns2-ca Operational
Identity, Security & Operations || Key Management Service Operational
EU-WEST-GRA Operational
EU-WEST-LIM Operational
EU-SOUTH-MIL Operational
EU-WEST-PAR Operational
EU-WEST-RBX Operational
EU-WEST-SBG Operational
AP-SOUTH-MUM Operational
AP-SOUTHEAST-SGP Operational
AP-SOUTHEAST-SYD Operational
CA-EAST-BHS Operational
CA-EAST-TOR Operational
EU-WEST-ERI Operational
EU-CENTRAL-WAW Operational
Identity, Security & Operations || Logs Data Platform Operational
GRA Operational
BHS Operational
Licensing || All Services Operational
Zone Europe Operational
Zone APAC Operational
Zone Canada Operational
Managed Services || Cloud Databases GRA Operational
sql007 Operational
Managed Services || Enterprise Cloud Databases Operational
RBX Operational
GRA Operational
BHS Operational
Managed Services || Load Balancer Operational
GRA Operational
BHS Operational
RBX Operational
SBG Operational
YYZ Operational
SYD Operational
Managed Services || Managed Baremetal Operational
Compute Operational
Network Operational
Storage Operational
Management Operational
Delivery Operational
Storage and Backups || Backup Storage Operational
RBX Operational
BHS Operational
Storage and Backups || Block Storage Operational
BHS Operational
SBG6 Operational
UK1 Operational
DE1 Operational
GRA Operational
Storage and Backups || Cloud Disk Array Operational
GRA Operational
SBG Operational
BHS Operational
Storage and Backups || Enterprise File Storage Operational
BHS Operational
GRA Operational
LIM Operational
RBX Operational
SBG Operational
Storage and Backups || NAS HA Operational
RBX Operational
SBG Operational
BHS Operational
LIM Operational
Virtual Private Servers || Additional services Operational
EU-WEST-ERI Operational
EU-WEST-GRA Operational
SBG Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
UK2 Operational
US-EAST-LZ-ATL Operational
US-EAST-LZ-DAL Operational
US-EAST-LZ-MIA Operational
US-EAST-LZ-NYC Operational
US-EAST-VA Operational
US-WEST-LZ-PAO Operational
US-WEST-OR Operational
YNM Operational
MIL Operational
Virtual Private Servers || Delivery Operational
ERI Operational
GRA Operational
SBG Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
UK2 Operational
US-EAST-LZ-ATL Operational
US-EAST-LZ-DAL Operational
US-EAST-LZ-MIA Operational
US-EAST-LZ-NYC Operational
US-WEST-LZ-PAO Operational
US-WEST-OR Operational
US-EAST-VA Operational
YNM Operational
MIL Operational
Virtual Private Servers || Global Infrastructure Operational
ERI Operational
GRA Operational
SBG Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
UK2 Operational
US-EAST-LZ-ATL Operational
US-EAST-LZ-DAL Operational
US-EAST-LZ-MIA Operational
US-EAST-LZ-NYC Operational
US-EAST-VA Operational
US-WEST-LZ-PAO Operational
US-WEST-LZ-SEA Operational
US-WEST-OR Operational
YNM Operational
MIL Operational
AP-SOUTH-MUM Operational
Virtual Private Servers || Network Operational
ERI Operational
GRA Operational
SBG Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
UK2 Operational
US-EAST-LZ-ATL Operational
US-EAST-LZ-DAL Operational
US-EAST-LZ-MIA Operational
US-EAST-LZ-NYC Operational
US-EAST-VA Operational
US-WEST-LZ-PAO Operational
US-WEST-OR Operational
YNM Operational
MIL Operational
Virtual Private Servers || Operating System Operational
ERI Operational
GRA Operational
SBG Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
UK2 Operational
US-EAST-LZ-ATL Operational
US-EAST-LZ-DAL Operational
US-EAST-LZ-MIA Operational
US-EAST-LZ-NYC Operational
US-EAST-VA Operational
US-WEST-LZ-PAO Operational
US-WEST-OR Operational
YNM Operational
MIL Operational
MIL Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[SBG5][Infrastructure] - Rack SBG0501A04A maintenance notification Feb 24, 2026 07:00-16:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 24/02/2026 07:00 UTC
End time : 24/02/2026 16:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Posted on Feb 16, 2026 - 08:56 UTC

[YNM1][Dedicated Servers] - Racks YNM0102F05A/YNM0102F05B maintenance notification Mar 9, 2026 00:00-01:00 UTC

Update - This maintenance has been re-scheduled.
Below you can find the new information regarding the operation.

Start time : 09/03/2026 00:00 UTC
End time : 09/03/2026 01:00 UTC
Service impact : Public and vRack networks will be temporarily unavailable during the maintenance for servers in racks YNM0102F05A and YNM0102F05B
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment.

Thank you for your understanding.
Feb 12, 2026 - 09:44 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack YNM0102F05A.

Start time : 09/03/2026 00:00 UTC
End time : 09/03/2026 01:00 UTC
Service impact : Public and vRack networks will be temporarily unavailable during the maintenance for servers in YNM0102F05A.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment.

Thank you for your understanding.
Feb 10, 2026 - 19:21 UTC

[YNM1][Dedicated Servers] - Rack YNM0102F03A maintenance notification Mar 10, 2026 00:00-01:00 UTC

Update - This maintenance has been re-scheduled.
Below you can find the new information regarding the operation.

Start time : 10/03/2026 00:00 UTC
End time : 10/03/2026 01:00 UTC
Service impact : Public and vRack networks will be temporarily unavailable during the maintenance for servers in YNM0102F03A.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment.

Thank you for your understanding.
Feb 17, 2026 - 17:28 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack YNM0102F03A.

Start time : 10/03/2026 00:00 UTC
End time : 10/03/2026 01:00 UTC
Service impact : Public and vRack networks will be temporarily unavailable during the maintenance for servers in YNM0102F03A.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment.

Thank you for your understanding.
Feb 10, 2026 - 19:24 UTC

[BHS7][Dedicated Servers] - Rooms B702/B703/B707/B709 maintenance notification Mar 10, 2026 10:00-20:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 10/03/2026 10:00 UTC
End time : 10/03/2026 20:00 UTC
Service impact : Some servers located in rooms B702, B703, B707 and B709 might be temporarily unavailable from 10:30 UTC during the maintenance .
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Posted on Jan 13, 2026 - 21:42 UTC

[YNM1][Dedicated Servers] - Rack YNM0102F02A maintenance notification Mar 11, 2026 00:00-01:00 UTC

Update - This maintenance has been re-scheduled.
Below you can find the new information regarding the operation.

Start time : 11/03/2026 00:00 UTC
End time : 11/03/2026 01:00 UTC
Service impact : Public and vRack networks will be temporarily unavailable during the maintenance for servers in YNM0102F02A.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment.

Thank you for your understanding.
Feb 17, 2026 - 17:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack YNM0102F02A.

Start time : 11/03/2026 00:00 UTC
End time : 11/03/2026 01:00 UTC
Service impact : Public and vRack networks will be temporarily unavailable during the maintenance for servers in YNM0102F02A.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment.

Thank you for your understanding.
Feb 10, 2026 - 19:26 UTC

[RBX6][Dedicated Servers] - Rack 46C10 maintenance notification Mar 11, 2026 06:00-08:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 11/03/2026 06:00 UTC
End time : 11/03/2026 08:00 UTC
Service impact : Servers will be unavailable during the maintenance.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack 46C10 to rack 46C08.

Thank you for your understanding.
Posted on Feb 17, 2026 - 17:44 UTC

[YNM1][Dedicated Servers] - Rack YNM0102F01C maintenance notification Mar 12, 2026 00:00-01:00 UTC

Update - This maintenance has been re-scheduled.
Below you can find the new information regarding the operation.

Start time : 12/03/2026 00:00 UTC
End time : 12/03/2026 01:00 UTC
Service impact : Public and vRack networks will be temporarily unavailable during the maintenance for servers in YNM0102F01C.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment.

Thank you for your understanding.
Feb 17, 2026 - 17:36 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack YNM0102F01C.

Start time : 12/03/2026 00:00 UTC
End time : 12/03/2026 01:00 UTC
Service impact : Public and vRack networks will be temporarily unavailable during the maintenance for servers in YNM0102F01C.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment.

Thank you for your understanding.
Feb 10, 2026 - 19:30 UTC

[YNM1][Dedicated Servers] - Rack YNM0102F01A maintenance notification Mar 16, 2026 00:00-01:00 UTC

Update - This maintenance has been re-scheduled.
Below you can find the new information regarding the operation.

Start time : 16/03/2026 00:00 UTC
End time : 16/03/2026 01:00 UTC
Service impact : Public and vRack networks will be temporarily unavailable during the maintenance for servers in YNM0102F01A.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment.

Thank you for your understanding.
Feb 17, 2026 - 17:33 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack YNM0102F01A.

Start time : 16/03/2026 00:00 UTC
End time : 16/03/2026 01:00 UTC
Service impact : Public and vRack networks will be temporarily unavailable during the maintenance for servers in YNM0102F01A.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment.

Thank you for your understanding.
Feb 10, 2026 - 19:32 UTC

[LIM1] [Dedicated Servers] - Rack L102A11 maintenance notification Mar 20, 2026 03:00-04:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack L102A11.

Start time : 20/03/2026 03:00 UTC
End time : 20/03/2026 04:00 UTC
Service impact : Public network will be temporarily unavailable during the maintenance for servers in L102A11.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment.

Thank you for your understanding.
Posted on Feb 20, 2026 - 16:50 UTC
Feb 20, 2026
[BHS7][Dedicated Servers] - Rack B713B14 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers on rack B713B14 has been resolved.

Start time : 20/02/2026 19:25 UTC
End time : 20/02/2026 19:34 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 20, 19:50 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack B713B14.

Here are some supplementary details :

Start time : 20/02/2026 19:25 UTC
Impacted Service(s) : Servers in the specified rack are no longer able to access the vRack network.
Customers Impact : Customers are temporarily unable to access their servers via vRack network located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 20, 19:34 UTC
Feb 19, 2026
[GRA2][Dedicated Servers] - Room G210 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offer has been resolved.

Start time : 19/02/2026 20:29 UTC
End time : 19/02/2026 21:52 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 19, 22:01 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific room G210.

Here are some supplementary details :

Start time : 19/02/2026 20:29 UTC
Impacted Service(s) : Some servers in the specified room are no longer able to access the public network.
Customers Impact : Some customers are temporarily unable to access and use their servers through public network in room G210.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 19, 20:53 UTC
[RBX8][Dedicated Servers] - Rack R806L02 maintenance notification
Completed - The scheduled maintenance has been completed.
Feb 19, 03:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 02:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our network infrastructure in the rack R806L02.

Start time : 19/02/2026 02:00 UTC
End time : 19/02/2026 03:00 UTC
Service impact : Public network will be temporarily unavailable during the maintenance for servers in R806L02.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our network equipment.

Thank you for your understanding.
Jan 28, 15:21 UTC
Feb 18, 2026

No incidents reported.

Feb 17, 2026
[RBX6][Dedicated Servers] - Racks 46D00 / 46D01 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 17/02/2026 14:57 UTC
End time : 17/02/2026 23:18 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 17, 23:32 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific racks.

Here are some supplementary details :

Start time : 17/02/2026 14:57 UTC
Impacted Service(s) : Some servers in the racks 46D00 and 46D01 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Feb 17, 15:17 UTC
[RBX8][Dedicated Servers] - Rack R820L01 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers on rack R820L01 has been resolved.

Start time : 17/02/2026 03:57 UTC
End time : 17/02/2026 05:18 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 17, 05:19 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : The majority of servers are available again.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 17, 04:33 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack R820L01.

Here are some supplementary details :

Start time : 17/02/2026 03:57 UTC
Impacted Service(s) : All servers in the rack R820L01 are temporarily unavailable.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 17, 04:28 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack R820L01.

Here are some supplementary details :

Start time : 17/02/2026 03:57 UTC
Impacted Service(s) : All servers in the rack R820L01 are temporarily unavailable.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 17, 04:18 UTC
Feb 16, 2026
[GRA2][Cooling System] - Rack G202A12 maintenance notification
Completed - The scheduled maintenance has been completed.
Feb 16, 21:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 15:15 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 16/02/2026 14:35 UTC
End time : 20/02/2026 17:40 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Feb 16, 15:15 UTC
[RBX3][Dedicated Servers] - Rack 45D06 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 16/02/2026 20:45 UTC
End time : 16/02/2026 21:00 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 16, 21:17 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack 45D06.

Here are some supplementary details :

Start time : 16/02/2026 20:45 UTC
Impacted Service(s) : Some servers in the rack 45D06 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 16, 21:11 UTC
[LIM1][Dedicated Servers] - L101B07 / L101B08 / L101B09 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 16/02/2026 16:30 UTC
End time : 16/02/2026 17:08 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 16, 17:15 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific racks L101B07 / L101B08 / L101B09.

Here are some supplementary details :

Start time : 16/02/2026 16:30 UTC
Impacted Service(s) : All servers in the racks L101B07 / L101B08 / L101B09 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 16, 17:14 UTC
Investigating - We are currently experiencing an event affecting our Dedicated Servers offer.

Start time : 16/02/2026 16:30 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 16, 16:47 UTC
Feb 15, 2026
[RBX7][Dedicated Servers] - Rack R716B01 incident notification
Resolved - We had an incident on Dedicated Servers offer which has now been resolved.

Here are some supplementary details :

Start time : 15/02/2026 21:29 UTC
End time : 15/02/2026 21:36 UTC
Impacted Service(s) : Servers in the specified rack are no longer able to access the public network.
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
Feb 15, 21:55 UTC
Feb 14, 2026

No incidents reported.

Feb 13, 2026
[GRA1][Dedicated Servers] - Racks G121A06/G121A07
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering, which was causing temporary availability issue in the racks G121A06 and G121A07 has been resolved.

Start time : 13/02/2026 09:33 UTC
End time : 13/02/2026 19:00UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 13, 20:04 UTC
Identified - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Most servers are now up and running. A replacement of hardware is actually in progress, in order to restore the last servers.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 13, 13:42 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the racks G121A06 and G121A07.

Here are some supplementary details :

Start time : 13/02/2026 09:33 UTC
Impacted Service(s) : All servers in the racks G121A06 and G121A07 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 13, 09:46 UTC
[BHS8][Dedicated Servers] - Racks BHS0807A04C/BHS0807A04A Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offer in the specific racks BHS0807A04C/BHS0807A04A has been resolved.

Start time : 13/02/2026 17:36 UTC
End time : 13/02/2026 18:05 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 13, 18:09 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update :
Impacted Service(s) : Servers in the specified rack are no longer able to access the public network.
Customers Impact : Customers cannot access their Public Network in these specific racks.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 13, 18:00 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer in the specific racks BHS0807A04C/BHS0807A04A

Here are some supplementary details :

Start time : 13/02/2026 17:36 UTC
Impacted Service(s) : All servers in the racks BHS0807A04C/BHS0807A04A are temporarily unavailable.
Customers Impact : Customers cannot access their server in these specific racks.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 13, 17:56 UTC
Investigating - We are currently experiencing an event affecting our Dedicated Servers offer in the specific racks BHS0807A04C/BHS0807A04A

Start time : 13/02/2026 17:36 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 13, 17:52 UTC
VPS - SGP2 - host470612
Resolved - This incident has been resolved.
Feb 13, 15:24 UTC
Investigating - Estimated time to recovery : 4 hour(s)

Affected hosts

host470612

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.


vps-b983d0d0.vps.ovh.ca
vps-7ab1bf01.vps.ovh.ca
vps-86952fd5.vps.ovh.ca
vps-4bb49b9f.vps.ovh.ca
vps-e63be70f.vps.ovh.ca
vps-d0724f7a.vps.ovh.ca
vps-0df18d6f.vps.ovh.ca
vps-f6321c30.vps.ovh.ca
vps-785f98d7.vps.ovh.ca
vps-009d37b8.vps.ovh.ca
vps-6025d10f.vps.ovh.ca
vps-3b013bb3.vps.ovh.ca
vps-801978da.vps.ovh.ca
vps-3ceec86e.vps.ovh.ca
vps-df814507.vps.ovh.ca
vps-4c5eedbe.vps.ovh.ca
vps-9e015e5a.vps.ovh.ca
vps-c4b0f1d9.vps.ovh.ca
vps-b821bb1b.vps.ovh.ca
vps-0173f892.vps.ovh.ca
vps-3ae30ac4.vps.ovh.ca
vps-0f84bf9f.vps.ovh.ca
vps-f6ccbdb2.vps.ovh.ca
vps-2c777567.vps.ovh.ca
vps-0485dbf8.vps.ovh.ca
vps-09943c15.vps.ovh.ca
vps-ae6083ce.vps.ovh.ca
vps-bb79a6ab.vps.ovh.ca
vps-b92625fd.vps.ovh.ca
vps-4467ec82.vps.ovh.ca
vps-4ab4755b.vps.ovh.ca
vps-a9e173d1.vps.ovh.ca
vps-6e305bc1.vps.ovh.ca
vps-3cc85a22.vps.ovh.ca
vps-a33f8a44.vps.ovh.ca
vps-68867634.vps.ovh.ca
vps-2051c231.vps.ovh.ca
vps-f6047e71.vps.ovh.ca
vps-ddb9eaee.vps.ovh.ca
vps-bd2b2b3c.vps.ovh.ca
vps-299d2b39.vps.ovh.ca
vps-459782da.vps.ovh.ca
vps-f99df007.vps.ovh.ca
vps-1ab6ee6e.vps.ovh.ca
vps-064d4978.vps.ovh.ca
vps-7d7c74e1.vps.ovh.ca
vps-24bd7f1e.vps.ovh.ca
vps-c608912e.vps.ovh.ca
vps-403c94f8.vps.ovh.ca
vps-47b73313.vps.ovh.ca
vps-f5b54c9f.vps.ovh.ca
vps-4edc4599.vps.ovh.ca
vps-f58b8a39.vps.ovh.ca
vps-f70df750.vps.ovh.ca
vps-2ddd4655.vps.ovh.ca
vps-754eb21a.vps.ovh.ca
vps-427c2868.vps.ovh.ca
vps-b59a9f02.vps.ovh.ca
vps-facc5dee.vps.ovh.ca
vps-957aadd6.vps.ovh.ca
Feb 13, 15:20 UTC
[RBX7][Dedicated Servers] - Rack R716B07
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 13/02/2026 10:40 UTC
End time : 13/02/2026 12:24 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 13, 12:45 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack R716B07.

Here are some supplementary details :

Start time : 13/02/2026 10:40 UTC
Impacted Service(s) : Some servers in the rack R716B07 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 13, 11:04 UTC
Feb 12, 2026
[WAW1][Dedicated Servers] - Racks W16A17 W16B12 W16B06 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering, which is causing temporary availability issue in racks W16A17 W16B12 and W16B06 has been resolved.

Start time : 12/02/2026 10:43 UTC
End time : 12/02/2026 12:43UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 12, 13:11 UTC
Update - The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :
Some servers are getting operational again.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding
Feb 12, 12:02 UTC
Update - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offering, which is causing temporary availability issue in racks W16A17 W16B12 and W16B06.

Here are some supplementary details :

Start time : 12/02/2026 10:43 UTC
Impacted Service(s) : Some servers in racks W16A17 W16B12 and W16B06 are temporarily unavailable.
Customers Impact : Some customers cannot access their servers in the specific rack
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 12, 12:01 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 12, 11:18 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in racks W16A17 W16B12 and W16B06.

Here are some supplementary details :

Start time : 12/02/2026 10:43 UTC
Impacted Service(s) : All servers in racks W16A17 W16B12 and W16B06 are temporarily unavailable.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 12, 11:01 UTC
[LIM1][Dedicated Servers] - Rack L122B06 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offer on the specific L122B06.
has been resolved.

Start time : 12/02/2026 06:58 UTC
End time : 12/02/2026 08:15 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 12, 08:23 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific L122B06.

Here are some supplementary details :

Start time : 12/02/2026 07:08 UTC
Impacted Service(s) : All servers in the rack L122B06 are temporarily unavailable.
Customers Impact : Customers cannot access their server in this specific rack.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 12, 07:10 UTC
Investigating - We are currently experiencing an event affecting our Dedicated Servers offer in the specific rack L122B06.

Start time : 12/02/2026 06:58 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 12, 07:08 UTC
[BHS5][Dedicated Servers] - Rack T05E35 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers on rack T05E35 has been resolved.

Start time : 12/02/2026 05:32 UTC
End time : 12/02/2026 05:40 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 12, 05:45 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our offer on the specific rack T05E35.

Here are some supplementary details :

Start time : 12/02/2026 05:32 UTC
Impacted Service(s) : Servers in the specified rack are no longer able to access the public network.
Customers Impact : Customers are temporarily unable to access and use their servers in rack T05E35 through the public network.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Feb 12, 05:40 UTC
[RBX10][Dedicated Servers] - Rack RBX1003C03A incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers on rack RBX1003C03A has been resolved.

Start time : 10/02/2026 11:36 UTC
End time : 12/02/2026 01:34 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 12, 01:36 UTC
Update - The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update : Most of servers are operational again.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding
Feb 11, 11:52 UTC
Update - The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :
Some servers are getting operational again.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding
Feb 11, 05:20 UTC
Update - Ongoing Actions : Our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Feb 10, 22:24 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack RBX1003C03A.

Here are some supplementary details :

Start time : 10/02/2026 11:36 UTC
Impacted Service(s) : Some servers in the specified rack are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 10, 12:00 UTC
Feb 11, 2026
[BHS8][Dedicated Servers] - Racks BHS0804B03A Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers on rack BHS0804B03A has been resolved.

Start time : 11/02/2026 20:26 UTC
End time : 11/02/2026 22:15 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 11, 22:21 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated offer on the specific BHS0804B03A.

Here are some supplementary details :

Start time : 11/02/2026 20:26 UTC
Impacted Service(s) : Some servers in the racks BHS0804B03A are temporarily unavailable.
Customers Impact : Some the customers cannot access their servers in these specific racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 11, 20:32 UTC
[LIM3][Dedicated Servers] - Rack LIM0302A06A Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offer in the specific rack LIM0302A06A has been resolved.

Start time : 11/02/2026 11:09 UTC
End time : 11/02/2026 11:26 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 11, 11:31 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting Dedicated Servers offer in the specific rack LIM0302A06A.

Here are some supplementary details :

Start time : 11/02/2026 11:09 UTC
Impacted Service(s) : Servers in the specified rack are no longer able to access the vRack network.
Customers Impact : Customers cannot acces their Private Network in this specific rack.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 11, 11:27 UTC
Investigating - We are currently experiencing an event affecting our Dedicated Servers offer in the specific rack LIM0302A06A.

Start time : 11/02/2026 11:09 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 11, 11:22 UTC
[SBG5][Dedicated Servers] - Racks SBG0506B09A/B/C/D Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 11/02/2026 08:32 UTC
End time : 11/02/2026 10:47 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 11, 10:47 UTC
Update - The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update:
Some servers are getting operational again.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding
Feb 11, 09:14 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated offer on the specific SBG0506B09A/B/C/D.

Here are some supplementary details :

Start time : 11/02/2026 08:32 UTC
Impacted Service(s) : All servers in the racks SBG0506B09A/B/C/D are temporarily unavailable.
Customers Impact : All the customers cannot access their servers in these specific racks.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 11, 08:49 UTC
Investigating - We are currently experiencing an event affecting our Dedicated Servers offer in the specific racks SBG0506B09A/B/C/D.

Start time : 11/02/2026 08:32 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 11, 08:46 UTC
[RBX7][Dedicated Servers] - Rack R709B16 maintenance notification
Completed - The scheduled maintenance has been completed.
All the services are now operational.
Feb 11, 08:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 06:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 11/02/2026 06:00 UTC
End time : 11/02/2026 07:00 UTC
Service impact : Servers in rack R709B16 will be temporarily unavailable during maintenance for 1 hour.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure for rack R709B16.

Thank you for your understanding.
Jan 22, 21:10 UTC
[RBX7][Dedicated Servers] - Rack R716B07 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offer has been resolved.

Start time : 10/02/2026 13:18 UTC
End time : 11/02/2026 05:24 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 11, 05:25 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack R716B07.

Here are some supplementary details :

Start time : 10/02/2026 13:18 UTC
Impacted Service(s) : Some servers in the rack R716B07 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access and use their servers located in rack R716B07.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 10, 22:26 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack R716B07.

Here are some supplementary details :

Start time : 10/02/2026 13:18 UTC
Impacted Service(s) : Some servers in the rack R716B07 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access and use their servers located in rack R716B07.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 10, 16:08 UTC
[RBX6][Dedicated Servers] - Racks 46F05/46F06 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offer has been resolved.

Start time : 10/02/2026 21:44 UTC
End time : 11/02/2026 04:25 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 11, 04:26 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific racks.

Here are some supplementary details :
Start time : 10/02/2026 21:44 UTC
Impacted Service(s) : Some servers in the specified racks are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located on the specified racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 10, 22:17 UTC
[BHS8][Dedicated Servers] - Rack BHS0811A02B incident notification
Resolved - We would like to inform you that the incident on the rack BHS0811A02B has now been resolved.

Here is detail for this incident :
Start time : 10/02/2026 22:50 UTC
End time : 11/02/2026 00:40 UTC
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
Feb 11, 00:42 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack.

Here are some supplementary details :

Start time : 10/02/2026 22:50 UTC
Impacted Service(s) : vRack network is temporarily unavailable for servers in rack BHS0811A02B.
Customers Impact : Customers are temporarily unable to access and use their servers through vRack network.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Feb 10, 23:02 UTC
[RBX6][Dedicated Servers] - Rack 46G07 incident notification
Resolved - We would like to inform you that we had an incident on the rack 46G07.
This incident has now been resolved.

Here are some supplementary details :

Start time : 11/02/2026 00:13 UTC
End time : 11/02/2026 00:19 UTC
Impacted Service(s) : vRack network was temporarily unavailable for servers in rack 46G07.
Customers Impact : Customers were temporarily unable to access and use their servers through vRack network.
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
Feb 11, 00:24 UTC
Feb 10, 2026
[EU][Dedicated Servers] - Network task incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 10/02/2026 07:00 UTC
End time : 10/02/2026 10:57 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 10, 10:58 UTC
Identified - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary latency issue.

Here are some supplementary details :

Start time : 10/02/2026 07:00 UTC
Impacted Service(s) : Network tasks experienced temporary slowness
Customers Impact : Customers wishing to create a network task temporarily experienced a delay.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 10, 07:48 UTC
[RBX7][Dedicated Servers] - Rack R709B10 maintenance notification
Completed - We would like to inform you that the maintenance on our electrical infrastructure. is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.
Feb 10, 07:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 06:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 10/02/2026 06:00 UTC
End time : 10/02/2026 07:00 UTC
Service impact : Servers in rack R709B10 will be temporarily unavailable during maintenance for 1 hour.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure for rack R709B10.

Thank you for your understanding.
Jan 22, 21:07 UTC
[GRA2/RBX7/RBX8/LIM1][Dedicated Servers] - Multiple racks maintenance notification
Completed - The scheduled maintenance has been completed.
Feb 10, 02:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 01:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer, affecting servers in racks R715A10,L115A18,R714B05,R717A19,R713B08,R717B20,R719A20,R717A07,R804L02 and G243A06.

Start time : 10/02/2026 01:00 UTC
End time : 10/02/2026 05:00 UTC
Service impact : vRack network will be temporarily unavailable up to 1 hour during the maintenance for servers in the specified racks.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Nov 27, 02:36 UTC
Feb 9, 2026
[GRA2][Dedicated Servers] - Rack G266A13 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers on rack G266A13 has been resolved.

Start time : 09/02/2026 12:54 UTC
End time : 09/02/2026 16:38 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 9, 16:40 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Most of the servers are now operational.
Ongoing Actions : Our teams are mobilised to restore the last server as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Feb 9, 13:45 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack G266A13.

Here are some supplementary details :

Start time : 09/02/2026 12:54 UTC
Impacted Service(s) : vRack private network on the servers in the specified rack is unavailable.
Customers Impact : Some customers are temporarily unable to access and use their servers through vRack private network.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 9, 13:03 UTC
[LIM1][Dedicated Servers] - Rack L112A03 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 09/02/2026 06:19 UTC
End time : 09/02/2026 06:44 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 9, 06:45 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack L112A03.

Here are some supplementary details :

Start time : 09/02/2026 06:19 UTC
Impacted Service(s) : Some servers in the rack L112A03 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 9, 06:27 UTC
Feb 8, 2026
[SBG3][Dedicated Servers] - Rack S345A06 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 08/02/2026 00:09 UTC
End time : 08/02/2026 00:45 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 8, 00:47 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack S345A06.

Here are some supplementary details :

Start time : 08/02/2026 00:09 UTC
Impacted Service(s) : Some servers in the rack S345A06 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 8, 00:41 UTC
Feb 7, 2026
[BHS6][Virtual Private Servers] - Some instances incident notification
Resolved - We are pleased to inform you that the incident affecting our Virtual Private Servers offer in BHS6 region has been resolved.

Start time : 07/02/2026 16:34 UTC
End time : 07/02/2026 16:41 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 7, 16:54 UTC
Investigating - We are currently investigating an incident affecting our Virtual Private Servers offering, which is causing temporary availability issue in the BHS6 region.

Here are some supplementary details :

Start time : 07/02/2026 16:34 UTC
Impacted Service(s) : Some Virtual Private Servers in the BHS6 region are unreachable.
Customers Impact : Some customers are temporarily unable to access and use their Virtual Private servers in BHS6
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 7, 16:44 UTC
[WAW1][Dedicated Servers] - Racks W17A14 / W17A15 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offer on racks W17A14 and W17A15 has been resolved.

Start time : 07/02/2026 12:33 UTC
End time : 07/02/2026 14:30 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 7, 14:54 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Since 07/02/2026 13:49 UTC, servers in rack W17A14 are no longer impacted by the incident.
Ongoing Actions : Our teams are currently working on the impacted servers in rack W17A15.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 7, 13:58 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific racks.

Here are some supplementary details :
Start time : 07/02/2026 12:33 UTC
Impacted Service(s) : Some servers in the rack W17A14 and W17A15 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Feb 7, 12:54 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack W17A14.

Here are some supplementary details :

Start time : 07/02/2026 12:33 UTC
Impacted Service(s) : All servers in the rack W17A14 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Feb 7, 12:41 UTC
[RBX8][Dedicated Servers] - Rack R809R07 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offer in the specific rack R809R07 has been resolved.

Start time : 06/02/2026 22:05 UTC
End time : 06/02/2026 23:52 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 7, 00:10 UTC
Update - The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :
Impacted Service(s) : Servers in the specified rack are no longer able to access the vRack network..
Customers Impact : Customers cannot access their vRack in this specific rack. The are able to acces their Public Network.

As soon as the situation evolves or the incident is resolved, we will keep you informed.
Feb 6, 22:50 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer in the specific rack R809R07.

Here are some supplementary details :

Start time : 06/02/2026 22:05 UTC
Impacted Service(s) : All servers in the rack R809R07 are temporarily unavailable.
Customers Impact : All the customers cannot access their servers in this specific rack.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 6, 22:25 UTC
Investigating - We are currently experiencing an event affecting our Dedicated Servers offer in the specific rack R809R07.

Start time : 06/02/2026 22:05 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 6, 22:14 UTC
Feb 6, 2026
[GRA1][Dedicated Servers] - Rack G114A05 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offer in the specific rack G114A05. has been resolved.

Start time : 06/02/2026 21:54 UTC
End time : 06/02/2026 22:24 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 6, 22:31 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer in the specific rack G114A05

Here are some supplementary details :

Start time : 06/02/2026 21:54 UTC
Impacted Service(s) : Some servers in the rack G114A05 are temporarily unavailable.
Customers Impact : Some customers cannot access their servers in the specific rack.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 6, 22:21 UTC
Investigating - We are currently experiencing an event affecting our Dedicated Servers offer in the specific rack G114A05.

Start time : 06/02/2026 21:54 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 6, 22:10 UTC
[GRA1][Dedicated Servers] - Rack G117A22 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offer on the specific G117A22 has been resolved.

Start time : 06/02/2026 21:28 UTC
End time : 06/02/2026 21:58 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 6, 22:05 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific G117A22.

Here are some supplementary details :

Start time : 06/02/2026 21:28 UTC
Impacted Service(s) : Servers in the specified rack are no longer able to access the vRack network.
Customers Impact : Customers cannot access their Private Network (vRack) in this specific rack.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 6, 21:42 UTC
Investigating - We are currently experiencing an event affecting our Dedicated Servers offer in the specific rack G117A22.

Start time : 06/02/2026 21:28 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 6, 21:39 UTC
[LIM3][Virtual Private Servers] - Some instances incident notification
Resolved - We would like to inform you that the incident on our Virtual Private Servers offering has now been resolved.

Here is detail for this incident :
Start time : 06/02/2026 08:50 UTC
End time : 06/02/2026 13:11 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.
Feb 6, 13:20 UTC
Identified - Here is detail for this incident :

Start time : 06/02/2026 08:50 UTC
Impacted Service(s) : Some instances in the LIM3 region are unreachable.
Customers Impact : Some customers are temporarily unable to access and use their Virtual Private Servers instances.
Root Cause : A service disruption occurred due to an unexpected infrastructure failure
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Feb 6, 12:06 UTC
Investigating - We are currently experiencing an incident affecting our Virtual Private Servers offering, which is causing temporary availability issues on the LIM3 Region.

Here is detail for this incident :
Start time : 06/02/2026 08:50 UTC
Impacted Service(s) : Some instances in the LIM3 region are unreachable.
Customers Impact : Some customers are temporarily unable to access and use their Virtual Private Servers instances.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. 

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Feb 6, 09:41 UTC
[BHS1][Virtual Private Servers] - Some instances incident notification
Resolved - We would like to inform you that we had an incident on our Virtual Private Servers.
This incident has now been resolved.

Here is detail for this incident :
Start time : 06/02/2026 03:38 UTC
End time : 06/02/2026 03:42 UTC
Impacted Service(s) : Some instances in the BHS1 region were unreachable.
Customers Impact : Some customers were temporarily unable to access and use their Virtual Private Servers instances.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.
Feb 6, 07:18 UTC
[RBX3][Dedicated Servers] - Rack 42F18 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offer in the specific rack 42F18 has been resolved.

Start time : 05/02/2026 23:33 UTC
End time : 06/02/2026 00:15 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 6, 00:17 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer in the specific rack 42F18.

Here are some supplementary details :

Start time : 05/02/2026 23:33 UTC
Impacted Service(s) : All servers in the rack 42F18 are temporarily unavailable.
Customers Impact : All the customers cannot access their servers in this specific rack.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 5, 23:48 UTC
Investigating - We are currently experiencing an event affecting our Dedicated Servers offer in the specific rack 42F18.

Start time : 05/02/2026 23:33 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 5, 23:43 UTC
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