Bare Metal Cloud Status

OVHcloud Bare Metal Cloud Status

Current status

Legend

Operational
Degraded performance
Partial Outage
Major Outage
Under maintenance

All Systems Operational

About This Site

Welcome to the Bare Metal Cloud status page for real-time information on system performance and availability.

Dedicated Servers || Additional services Operational

BHS Operational

ERI Operational

GRA Operational

LIM Operational

YNM Operational

RBX Operational

SBG Operational

SGP Operational

SYD Operational

WAW Operational

YYZ Operational

Dedicated Servers || Delivery Operational

Zone Europe Operational

Zone APAC Operational

Zone Canada Operational

Dedicated Servers || Global Infrastructure Operational

BHS Operational

ERI Operational

GRA Operational

LIM Operational

RBX Operational

SBG Operational

SGP Operational

SYD Operational

WAW Operational

YNM Operational

YYZ Operational

Dedicated Servers || Operating System Operational

Zone Europe Operational

Zone APAC Operational

Zone Canada Operational

Dedicated Servers || Network Operational

BHS Operational

CCH Operational

ERI Operational

GRA Operational

IEB Operational

LIM Operational

MR9 Operational

RBX Operational

SBG Operational

SGP Operational

SYD Operational

WAW Operational

YNM Operational

YYZ Operational

US-EAST-VA Operational

US-WEST-OR Operational

US-WEST-LZ-SEA Operational

DNS || DNS Secondary Operational

ns-kimsufi Operational

sdns1 Operational

sdns2 Operational

sdns1-ca Operational

sdns2-ca Operational

Identity, Security & Operations || Key Management Service Operational

EU-WEST-GRA Operational

EU-WEST-LIM Operational

EU-SOUTH-MIL Operational

EU-WEST-PAR Operational

EU-WEST-RBX Operational

EU-WEST-SBG Operational

AP-SOUTH-MUM Operational

AP-SOUTHEAST-SGP Operational

AP-SOUTHEAST-SYD Operational

CA-EAST-BHS Operational

CA-EAST-TOR Operational

EU-WEST-ERI Operational

EU-CENTRAL-WAW Operational

Identity, Security & Operations || Logs Data Platform Operational

GRA Operational

BHS Operational

Licensing || All Services Operational

Zone Europe Operational

Zone APAC Operational

Zone Canada Operational

Managed Services || Cloud Databases GRA Operational

sql007 Operational

Managed Services || Enterprise Cloud Databases Operational

RBX Operational

GRA Operational

BHS Operational

Managed Services || Load Balancer Operational

GRA Operational

BHS Operational

RBX Operational

SBG Operational

YYZ Operational

SYD Operational

Managed Services || Managed Baremetal Operational

Compute Operational

Network Operational

Storage Operational

Management Operational

Delivery Operational

Storage and Backups || Backup Storage Operational

RBX Operational

BHS Operational

Storage and Backups || Block Storage Operational

BHS Operational

SBG6 Operational

UK1 Operational

DE1 Operational

GRA Operational

Storage and Backups || Cloud Disk Array Operational

GRA Operational

SBG Operational

BHS Operational

Storage and Backups || Enterprise File Storage Operational

BHS Operational

GRA Operational

LIM Operational

RBX Operational

SBG Operational

Storage and Backups || NAS HA Operational

RBX Operational

SBG Operational

BHS Operational

LIM Operational

Virtual Private Servers || Additional services Operational

EU-WEST-ERI Operational

EU-WEST-GRA Operational

SBG Operational

LIM Operational

WAW Operational

BHS Operational

SGP Operational

SYD Operational

UK2 Operational

US-EAST-LZ-ATL Operational

US-EAST-LZ-DAL Operational

US-EAST-LZ-MIA Operational

US-EAST-LZ-NYC Operational

US-EAST-VA Operational

US-WEST-LZ-PAO Operational

US-WEST-OR Operational

YNM Operational

MIL Operational

EU-WEST-LZ-MRS Operational

Virtual Private Servers || Delivery Operational

ERI Operational

GRA Operational

SBG Operational

LIM Operational

WAW Operational

BHS Operational

SGP Operational

SYD Operational

UK2 Operational

US-EAST-LZ-ATL Operational

US-EAST-LZ-DAL Operational

US-EAST-LZ-MIA Operational

US-EAST-LZ-NYC Operational

US-WEST-LZ-PAO Operational

US-WEST-OR Operational

US-EAST-VA Operational

YNM Operational

MIL Operational

EU-WEST-LZ-MRS Operational

Virtual Private Servers || Global Infrastructure Operational

AP-SOUTH-MUM Operational

BHS Operational

ERI Operational

EU-SOUTH-MIL Operational

GRA Operational

SBG Operational

LIM Operational

WAW Operational

SGP Operational

SYD Operational

US-EAST-VA Operational

US-WEST-OR Operational

UK2 Operational

YNM Operational

EU-WEST-LZ-BRU Operational

EU-WEST-LZ-MAD Operational

EU-WEST-LZ-MRS Operational

US-EAST-LZ-ATL Operational

US-EAST-LZ-DAL Operational

US-EAST-LZ-MIA Operational

US-EAST-LZ-NYC Operational

US-WEST-LZ-PAO Operational

US-WEST-LZ-SEA Operational

Virtual Private Servers || Network Operational

BHS Operational

ERI Operational

GRA Operational

LIM Operational

SBG Operational

SGP Operational

SYD Operational

UK2 Operational

WAW Operational

MIL Operational

YNM Operational

EU-WEST-LZ-MRS Operational

US-EAST-LZ-ATL Operational

US-EAST-LZ-DAL Operational

US-EAST-LZ-MIA Operational

US-EAST-LZ-NYC Operational

US-EAST-VA Operational

US-WEST-LZ-PAO Operational

US-WEST-OR Operational

Virtual Private Servers || Operating System Operational

ERI Operational

GRA Operational

SBG Operational

LIM Operational

WAW Operational

BHS Operational

EU-WEST-LZ-MRS Operational

SGP Operational

SYD Operational

UK2 Operational

US-EAST-LZ-ATL Operational

US-EAST-LZ-DAL Operational

US-EAST-LZ-MIA Operational

US-EAST-LZ-NYC Operational

US-EAST-VA Operational

US-WEST-LZ-PAO Operational

US-WEST-OR Operational

YNM Operational

MIL Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

[BHS6] [Dedicated Servers] - T06C22 maintenance notification Mar `23`, `2026` `11:00`-`12:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 23/03/2026 11:00 UTC
End time : 23/03/2026 12:00 UTC
Service impact : VRack on T06C22 will be unavailable during maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Posted on Feb 24, 2026 - 15:06 UTC

[RBX][Storage and Backups] - Backup Storage maintenance notification Mar `23`, `2026` `14:00` - Mar `24`, `2026` `02:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our Backup Storage offer.

Start time : 23/03/2026 14:00 UTC
End time : 24/03/2026 02:00 UTC
Service impact : During the maintenance window, some storage will be temporarily unavailable for approximately 30 minutes.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Backup Storage offering to implement security and performance enhancements.

Thank you for your understanding.
Posted on Mar 20, 2026 - 13:47 UTC

[RBX][Storage and Backups] - Backup Storage maintenance notification Mar `24`, `2026` `14:00` - Mar `25`, `2026` `02:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our Backup Storage offer.

Start time : 24/03/2026 14:00 UTC
End time : 25/03/2026 02:00 UTC
Service impact : During the maintenance window, some storage will be temporarily unavailable for approximately 30 minutes.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Backup Storage offering to implement security and performance enhancements.

Thank you for your understanding.
Posted on Mar 20, 2026 - 13:50 UTC

[RBX][Storage and Backups] - Backup Storage maintenance notification Mar `25`, `2026` `14:00` - Mar `26`, `2026` `02:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our Backup Storage offer.

Start time : 25/03/2026 14:00 UTC
End time : 26/03/2026 02:00 UTC
Service impact : During the maintenance window, some storage will be temporarily unavailable for approximately 30 minutes.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Backup Storage offering to implement security and performance enhancements.

Thank you for your understanding.
Posted on Mar 20, 2026 - 13:52 UTC

[GRA1][Dedicated Servers] - Rack G121A07 maintenance notification Mar `26`, `2026` `05:00`-`08:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack G121A07.

Start time : 26/03/2026 05:00 UTC
End time : 26/03/2026 08:00 UTC
Service impact : Servers will be temporarily unavailable during the maintenance for servers in G121A07.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Posted on Mar 05, 2026 - 14:08 UTC

[RBX][Storage and Backups] - Backup Storage maintenance notification Mar `26`, `2026` `14:00` - Mar `27`, `2026` `02:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our Backup Storage offer.

Start time : 26/03/2026 14:00 UTC
End time : 27/03/2026 02:00 UTC
Service impact : During the maintenance window, some storage will be temporarily unavailable for approximately 30 minutes.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Backup Storage offering to implement security and performance enhancements.

Thank you for your understanding.
Posted on Mar 20, 2026 - 13:54 UTC

[RBX2][Dedicated Servers] - Rack 24C20 migration notification Mar `30`, `2026` `23:00` - Mar `31`, `2026` `04:00` UTC

As part of our continuous improvement plan, we will be carrying out a migration in the rack 24C20 to 24C19.

Start time : 30/03/2026 23:00 UTC
End time : 31/03/2026 04:00 UTC
Service impact : Servers in rack 24C20 will be unavailable during maintenance for 5 hours.
Service improvement : As part of our continuous improvement policy, we will be doing a migration on our infrastructure.

Thank you for your understanding.
Posted on Mar 17, 2026 - 15:33 UTC

[RBX8][Dedicated Servers] - Rack R805L09 maintenance notification Mar `31`, `2026` `00:00`-`01:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack R805L09.

Start time : 31/03/2026 00:00 UTC
End time : 31/03/2026 01:00 UTC
Service impact : vRack networks will be temporarily unavailable during the maintenance for servers in R805L09.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Posted on Mar 09, 2026 - 08:32 UTC

[ERI1][Dedicated Servers] - Rack E101D22 maintenance notification Apr `7`, `2026` `05:00`-`07:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 07/04/2026 05:00 UTC
End time : 07/04/2026 07:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101D22 to rack ERI0102E01A.

Thank you for your understanding.
Posted on Mar 03, 2026 - 18:17 UTC

[ERI1][Dedicated Servers] - Rack E101D21 maintenance notification Apr `7`, `2026` `07:00`-`09:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 07/04/2026 07:00 UTC
End time : 07/04/2026 09:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101D21 to rack ERI0102E01C.

Thank you for your understanding.
Posted on Mar 03, 2026 - 18:18 UTC

[ERI1][Dedicated Servers] - Rack E101D20 maintenance notification Apr `7`, `2026` `11:00`-`13:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 07/04/2026 11:00 UTC
End time : 07/04/2026 13:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101D20 to rack ERI0102E01B.

Thank you for your understanding.
Posted on Mar 03, 2026 - 18:49 UTC

[ERI1][Dedicated Servers] - Rack E101B14 maintenance notification Apr `7`, `2026` `20:00`-`22:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 07/04/2026 20:00 UTC
End time : 07/04/2026 22:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B14 to rack ERI0102E02C.

Thank you for your understanding.
Posted on Mar 03, 2026 - 18:56 UTC

[ERI1][Dedicated Servers] - Rack E101D19 maintenance notification Apr `8`, `2026` `05:00`-`07:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 08/04/2026 05:00 UTC
End time : 08/04/2026 07:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101D19 to rack ERI0102E03A.

Thank you for your understanding.
Posted on Mar 03, 2026 - 18:58 UTC

[ERI1][Dedicated Servers] - Rack E101D18 maintenance notification Apr `8`, `2026` `07:00`-`09:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 08/04/2026 07:00 UTC
End time : 08/04/2026 09:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101D18 to rack ERI0102E03B.

Thank you for your understanding.
Posted on Mar 03, 2026 - 19:00 UTC

[ERI1][Dedicated Servers] - Rack E101D17 maintenance notification Apr `8`, `2026` `11:00`-`13:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 08/04/2026 11:00 UTC
End time : 08/04/2026 13:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101D17 to rack ERI0102E02C.

Thank you for your understanding.
Posted on Mar 03, 2026 - 19:02 UTC

[ERI1][Dedicated Servers] - Rack E101B22 maintenance notification Apr `8`, `2026` `20:00`-`22:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 08/04/2026 20:00 UTC
End time : 08/04/2026 22:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B22 to rack ERI0102E02C.

Thank you for your understanding.
Posted on Mar 03, 2026 - 19:04 UTC

[SYD][Dedicated Servers] - Room S2-5X-02 maintenance notification Apr `8`, `2026` `21:00` - Apr `9`, `2026` `09:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 08/04/2026 21:00 UTC
End time : 09/04/2026 09:00 UTC
Service impact : During the maintenance window, the Public Network will experience brief unavailability affecting the racks listed below :
S2-5X-02-05A
S2-5X-02-05B
S2-5X-02-08B
S2-5X-02-09B

Access to the IPMI (Intelligent Platform Management Interface) will experience brief unavailability affecting the racks listed below :
S2-5X-02-06B
S2-5X-02-07A
S2-5X-02-07B
S2-5X-02-08B
S2-5X-02-09B
S2-5X-02-10A

Please note that the maintenance may take less time than expected.

Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on multiple network equipment on the specified racks.

Thank you for your understanding.
Posted on Mar 19, 2026 - 14:03 UTC

[ERI1][Dedicated Servers] - Rack E101F15 maintenance notification Apr `9`, `2026` `05:00`-`07:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 09/04/2026 05:00 UTC
End time : 09/04/2026 07:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101F15 to rack ERI0102D02A.

Thank you for your understanding.
Posted on Mar 03, 2026 - 19:07 UTC

[ERI1][Dedicated Servers] - Rack E101E10 maintenance notification Apr `9`, `2026` `07:00`-`10:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 09/04/2026 07:00 UTC
End time : 09/04/2026 10:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101E10 to rack ERI0102D01A.

Thank you for your understanding.
Posted on Mar 03, 2026 - 19:10 UTC

[ERI1][Dedicated Servers] - Rack E101D16 maintenance notification Apr `9`, `2026` `11:00`-`13:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 09/04/2026 11:00 UTC
End time : 09/04/2026 13:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101D16 to rack ERI0102D02B.

Thank you for your understanding.
Posted on Mar 03, 2026 - 19:12 UTC

[ERI1][Dedicated Servers] - Rack E101B21 maintenance notification Apr `9`, `2026` `20:00`-`22:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 09/04/2026 20:00 UTC
End time : 09/04/2026 22:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B21 to rack ERI0102E02B.

Thank you for your understanding.
Posted on Mar 03, 2026 - 19:15 UTC

[ERI1][Dedicated Servers] - Rack E101F07 maintenance notification Apr `13`, `2026` `05:00`-`07:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 13/04/2026 05:00 UTC
End time : 13/04/2026 07:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101F07 to rack ERI0102D02C.

Thank you for your understanding.
Posted on Mar 03, 2026 - 19:17 UTC

[WAW1][Dedicated Servers] - Rack W13B17 maintenance notification Apr `13`, `2026` `07:00`-`08:30` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 13/04/2026 07:00 UTC
End time : 13/04/2026 08:30 UTC
Service impact : During the maintenance window, servers in the specified rack will be temporarily unavailable for 15 minutes.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Posted on Mar 19, 2026 - 14:46 UTC

[ERI1][Dedicated Servers] - Rack E101F06 maintenance notification Apr `13`, `2026` `07:00`-`09:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 13/04/2026 07:00 UTC
End time : 13/04/2026 09:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101F06 to rack ERI0102D03A.

Thank you for your understanding.
Posted on Mar 03, 2026 - 19:19 UTC

[WAW1][Dedicated Servers] - Rack W13B18 maintenance notification Apr `13`, `2026` `09:00`-`10:30` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 13/04/2026 09:00 UTC
End time : 13/04/2026 10:30 UTC
Service impact : During the maintenance window, servers in the specified rack will be temporarily unavailable for 15 minutes.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Posted on Mar 19, 2026 - 14:49 UTC

[WAW1][Dedicated Servers] - Rack W13B19 maintenance notification Apr `13`, `2026` `11:00`-`12:30` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 13/04/2026 11:00 UTC
End time : 13/04/2026 12:30 UTC
Service impact : During the maintenance window, servers in the specified rack will be temporarily unavailable for 15 minutes.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Posted on Mar 19, 2026 - 14:51 UTC

[ERI1][Dedicated Servers] - Rack E101D15 maintenance notification Apr `13`, `2026` `11:00`-`13:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 13/04/2026 11:00 UTC
End time : 13/04/2026 13:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101D15 to rack ERI0102D03B.

Thank you for your understanding.
Posted on Mar 03, 2026 - 19:21 UTC

[ERI1][Dedicated Servers] - Rack E101B21 maintenance notification Apr `13`, `2026` `20:00`-`22:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 13/04/2026 20:00 UTC
End time : 13/04/2026 22:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B21 to rack ERI0102E02B.

Thank you for your understanding.
Posted on Mar 03, 2026 - 19:23 UTC

[ERI1][Dedicated Servers] - Rack E101D14 maintenance notification Apr `14`, `2026` `05:00`-`07:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 14/04/2026 05:00 UTC
End time : 14/04/2026 07:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101D14 to rack ERI0102D03C.

Thank you for your understanding.
Posted on Mar 03, 2026 - 19:25 UTC

[WAW1][Dedicated Servers] - Rack W16B11 maintenance notification Apr `14`, `2026` `07:00`-`08:30` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 14/04/2026 07:00 UTC
End time : 14/04/2026 08:30 UTC
Service impact : During the maintenance window, servers in the specified rack will be temporarily unavailable for 15 minutes.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Posted on Mar 19, 2026 - 14:52 UTC

[ERI1][Dedicated Servers] - Rack E101C17 maintenance notification Apr `14`, `2026` `07:00`-`09:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 14/04/2026 07:00 UTC
End time : 14/04/2026 09:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101C17 to rack ERI0102D04A.

Thank you for your understanding.
Posted on Mar 03, 2026 - 19:30 UTC

[WAW1][Dedicated Servers] - Rack W16B12 maintenance notification Apr `14`, `2026` `09:00`-`10:30` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 14/04/2026 09:00 UTC
End time : 14/04/2026 10:30 UTC
Service impact : During the maintenance window, servers in the specified rack will be temporarily unavailable for 15 minutes.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Posted on Mar 19, 2026 - 14:54 UTC

[ERI1][Dedicated Servers] - Rack E101B19 maintenance notification Apr `14`, `2026` `20:00`-`22:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 14/04/2026 20:00 UTC
End time : 14/04/2026 22:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B19 to rack ERI0102E01C.

Thank you for your understanding.
Posted on Mar 03, 2026 - 19:32 UTC

[ERI1][Dedicated Servers] - Rack E101E12 maintenance notification Apr `15`, `2026` `05:00`-`08:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 15/04/2026 05:00 UTC
End time : 15/04/2026 08:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101E12 to rack ERI0102D01B.

Thank you for your understanding.
Posted on Mar 03, 2026 - 19:34 UTC

[ERI1][Dedicated Servers] - Rack E101B05 maintenance notification Apr `15`, `2026` `08:00`-`10:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 15/04/2026 08:00 UTC
End time : 15/04/2026 10:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B05 to rack ERI0102D03B and ERI0102D03C.

Thank you for your understanding.
Posted on Mar 03, 2026 - 19:37 UTC

[ERI1][Dedicated Servers] - Rack E101B05 maintenance notification Apr `15`, `2026` `11:00`-`13:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 15/04/2026 11:00 UTC
End time : 15/04/2026 13:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B05 to rack ERI0102D03B and ERI0102D03C.

Thank you for your understanding.
Posted on Mar 03, 2026 - 19:39 UTC

[ERI1][Dedicated Servers] - Rack E101B19 maintenance notification Apr `15`, `2026` `20:00`-`22:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 15/04/2026 20:00 UTC
End time : 15/04/2026 22:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B19 to rack ERI0102E01C.

Thank you for your understanding.
Posted on Mar 03, 2026 - 19:46 UTC

[ERI1][Dedicated Servers] - Rack E101B17 maintenance notification Apr `16`, `2026` `05:00`-`07:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 16/04/2026 05:00 UTC
End time : 16/04/2026 07:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B17 to rack ERI0102E03B .

Thank you for your understanding.
Posted on Mar 03, 2026 - 19:51 UTC

[ERI1][Dedicated Servers] - Rack E101B17 maintenance notification Apr `16`, `2026` `07:00`-`09:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 16/04/2026 07:00 UTC
End time : 16/04/2026 09:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B17 to rack ERI0102E03B.

Thank you for your understanding.
Posted on Mar 03, 2026 - 19:52 UTC

[ERI1][Dedicated Servers] - Rack E101B16 maintenance notification Apr `16`, `2026` `11:00`-`13:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 16/04/2026 11:00 UTC
End time : 16/04/2026 13:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B16 to rack ERI0102E03C.

Thank you for your understanding.
Posted on Mar 03, 2026 - 20:00 UTC

[ERI1][Dedicated Servers] - Rack E101B15 maintenance notification Apr `16`, `2026` `20:00`-`22:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 16/04/2026 20:00 UTC
End time : 16/04/2026 22:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B15 to rack ERI0102E01A.

Thank you for your understanding.
Posted on Mar 03, 2026 - 20:02 UTC

[ERI1][Dedicated Servers] - Rack E101C14 maintenance notification Apr `20`, `2026` `05:00`-`07:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 20/04/2026 05:00 UTC
End time : 20/04/2026 07:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101C14 to rack ERI0102D04B.

Thank you for your understanding.
Posted on Mar 03, 2026 - 20:05 UTC

[ERI1][Dedicated Servers] - Rack E101C13 maintenance notification Apr `20`, `2026` `07:00`-`09:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 20/04/2026 07:00 UTC
End time : 20/04/2026 09:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101C13 to rack ERI0102D04B.

Thank you for your understanding.
Posted on Mar 03, 2026 - 20:07 UTC

[ERI1][Dedicated Servers] - Rack E101B09 maintenance notification Apr `20`, `2026` `11:00`-`13:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 20/04/2026 11:00 UTC
End time : 20/04/2026 13:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B09 to rack ERI0102E03A.

Thank you for your understanding.
Posted on Mar 03, 2026 - 20:08 UTC

[ERI1][Dedicated Servers] - Rack E101B15 maintenance notification Apr `20`, `2026` `20:00`-`22:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 20/04/2026 20:00 UTC
End time : 20/04/2026 22:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B15 to rack ERI0102E01A.

Thank you for your understanding.
Posted on Mar 03, 2026 - 20:10 UTC

[ERI1][Dedicated Servers] - Rack E101B09 maintenance notification Apr `21`, `2026` `05:00`-`07:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 21/04/2026 05:00 UTC
End time : 21/04/2026 07:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B09 to rack ERI0102E03A.

Thank you for your understanding.
Posted on Mar 03, 2026 - 20:12 UTC

[ERI1][Dedicated Servers] - Rack E101B13 maintenance notification Apr `21`, `2026` `07:00`-`09:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 21/04/2026 07:00 UTC
End time : 21/04/2026 09:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B13 to rack ERI0102E04A.

Thank you for your understanding.
Posted on Mar 03, 2026 - 20:14 UTC

[ERI1][Dedicated Servers] - Rack E101B10 maintenance notification Apr `21`, `2026` `11:00`-`13:00` UTC

As part of our continuous improvement plan, we will be carrying out a migration of the rack E101B10 to ERI0102E01B.

Start time : 21/04/2026 11:00 UTC
End time : 21/04/2026 13:00 UTC
Service impact : Servers will be unavailable during migration.
Service improvement : As part of our continuous improvement policy, we will be doing a migration on our infrastructure.

Thank you for your understanding.
Posted on Mar 04, 2026 - 12:47 UTC

[ERI1][Dedicated Servers] - Rack E101B06 maintenance notification Apr `21`, `2026` `20:00`-`22:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 21/04/2026 20:00 UTC
End time : 21/04/2026 22:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B06 to rack ERI0102E02C.

Thank you for your understanding.
Posted on Mar 03, 2026 - 20:15 UTC

[ERI1][Dedicated Servers] - Rack E101B07 maintenance notification Apr `22`, `2026` `05:00`-`07:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 22/04/2026 05:00 UTC
End time : 22/04/2026 07:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B07 to rack ERI0102E03C.

Thank you for your understanding.
Posted on Mar 03, 2026 - 20:26 UTC

Past Incidents

Mar 23, 2026

[RBX8][Dedicated Servers] - Rack R820R26 incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offer has been resolved.

Start time : 22/03/2026 21:29 UTC
End time : 23/03/2026 00:36 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 23, 00:37 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack R820R26.

Here are some supplementary details :

Start time : 22/03/2026 21:29 UTC
Impacted Service(s) : Some servers in the rack R820R26 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access and use their servers in the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Mar 22, 22:33 UTC

Mar 22, 2026

Mar 21, 2026

[RBX3][Dedicated Servers] - Multiple racks incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers on racks 45D47, 45D46, 45D45, 45D44, 45D43, 45D42, 45D41, 45D39, 45D38 and 45F21 has been resolved.

Start time : 21/03/2026 16:29 UTC
End time : 21/03/2026 19:15 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 21, 19:21 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific racks: 45D47, 45D46, 45D45, 45D44, 45D43, 45D42, 45D41, 45D39, 45D38 and 45F21.

Here are some supplementary details :

Start time : 21/03/2026 16:29 UTC
Impacted Service(s) : All servers in the racks 45D47, 45D46, 45D45, 45D44, 45D43, 45D42, 45D41, 45D39, 45D38 and 45F21 are temporarily facing network disruption.
Customers Impact : Customers are temporarily facing packet loss for their servers located in the specified racks.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 21, 18:13 UTC

Mar 20, 2026

[RBX8][Dedicated Servers] - Racks R805L01/R805L02/R805L03 incident notification

Resolved - We would like to inform you that we had an incident on our Dedicated Servers offer in the specific racks.
This incident has now been resolved.

Here are some supplementary details :
Start time : 20/03/2026 19:58 UTC
End time : 20/03/2026 20:06 UTC
Impacted Service(s) : IPMI (Intelligent Platform Management Interface) was temporarily unavailable in the specific racks.
Customers Impact : Customers were temporarily unable to access and use their IPMI access in the specified racks.
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 20, 21:12 UTC

[RBX3][Dedicated Servers] - Rack 46B24 incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offer has been resolved.

Start time : 20/03/2026 12:07 UTC
End time : 20/03/2026 12:38 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 20, 13:04 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack 46B24.

Here are some supplementary details :

Start time : 20/03/2026 12:07 UTC
Impacted Service(s) : Some servers in the rack 46B24 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access and use their servers in the specified rack.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 20, 12:32 UTC

[BHS5][Dedicated Servers] - Room T05B incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.
All servers in racks T05B25/T05B26/T05B27 are now fully operational.

Start time : 19/03/2026 16:46 UTC
End time : 20/03/2026 04:04 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 20, 04:06 UTC

Update - Please find below an update on the situation:

Impacted Service(s) : All servers in rack T05B27 are fully operational.
Some servers in racks T05B25/T05B26 are still temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located in racks T05B25/T05B26.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : Our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Mar 20, 00:30 UTC

Update - Please find below an update on the situation:

Impacted Service(s) : Some servers in the racks T05B25/T05B26/T05B27 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : Our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Mar 19, 21:05 UTC

Update - Please find below an update on the situation:
Update : Servers are still unavailable for the following racks :
T05B25
T05B26
T05B27

The public network is operational for the following racks :
T05B38

Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : Our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Mar 19, 17:42 UTC

Update - Please find below an update on the situation:
Update : Servers are still unavailable, mostly in the following racks:
T05B25
T05B26
T05B27
T05B38

The public network is operational for the following racks :
T05B34
T05B35
T05B37
T05B39

The Private network (vRack) is operational for the following racks :
T04E29
T04E30
T05B31
T05B32
T05B33
T05B34
T05B35
T05B38
T05B39
T05C22
T05E30

Ongoing Actions : Our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Mar 19, 17:29 UTC

Identified - We have determined the origin of the incident affecting our Dedicated Servers offering on the room T5B.

Here is detail for this incident :
Start time : 19/03/2026 16:46 UTC
Impacted Service(s) : Some servers in the room T05B are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified room.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Mar 19, 17:11 UTC

Update - We are continuing to investigate this issue.
Mar 19, 16:59 UTC

Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the room T05B.

Here are some supplementary details :

Start time : 19/03/2026 16:46 UTC
Impacted Service(s) : Some servers in the room T05B are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified room.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Mar 19, 16:56 UTC

[RBX3][Storage and Backups] - FTP Backup maintenance notification

Completed - The scheduled maintenance has been completed.
Mar 20, 02:15 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 14:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our FTP Backup offer.

Start time : 19/03/2026 14:00 UTC
End time : 20/03/2026 02:00 UTC
Service impact : During the maintenance window, FTP Backup will be temporarily unavailable for approximately 30 minutes.
Service improvement : As part of our continuous improvement policy, maintenance will be performed on our FTP Backup offering to implement security and performance enhancements.

Thank you for your understanding.
Mar 13, 18:49 UTC

[LIM1][Dedicated Servers] - Rack L102A11 maintenance notification

Completed - The scheduled maintenance has been completed.
Mar 20, 02:11 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 02:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack L102A11.

Start time : 20/03/2026 02:00 UTC
End time : 20/03/2026 03:00 UTC
Service impact : Public network will be temporarily unavailable during the maintenance for servers in L102A11.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment.

Thank you for your understanding.
Feb 20, 16:50 UTC

Mar 19, 2026

[BHS][Virtual Private Servers] - Some instances incident notification

Resolved - We are pleased to inform you that the incident affecting our Virtual Private Servers offer has been resolved.

Start time : 19/03/2026 18:16 UTC
End time : 19/03/2026 19:21 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 19, 19:25 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Virtual Private Servers offer on the specific region.

Here are some supplementary details :

Start time : 19/03/2026 18:16 UTC
Impacted Service(s) : Some instances in the BHS region are unreachable.
Customers Impact : Some customers are temporarily unable to access and use their instances in the specified region.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Mar 19, 18:51 UTC

[SBG5][Dedicated Servers] - Rack SBG0504A04B incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers on rack SBG0504A04B has been resolved.

Start time : 19/03/2026 10:07 UTC
End time : 19/03/2026 10:35 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 19, 10:39 UTC

Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack SBG0504A04B.

Here are some supplementary details :

Start time : 19/03/2026 10:07 UTC
Impacted Service(s) : Servers in the specified rack are no longer able to access the public and vRack networks.
Customers Impact : Customers are temporarily unable to access and use their servers in rack SBG0504A04B through public and vRack networks.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 19, 10:16 UTC

[GRA1][Dedicated Servers] - Rack G121A06 maintenance notification

Completed - The scheduled maintenance has been completed.
Mar 19, 08:09 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 05:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack G121A06.

Start time : 19/03/2026 05:00 UTC
End time : 19/03/2026 08:00 UTC
Service impact : Servers will be temporarily unavailable during the maintenance for servers in G121A06.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Mar 5, 14:02 UTC

[RBX8][Dedicated Servers] - Rack R822R04

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 18/03/2026 21:59 UTC
End time : 19/03/2026 00:48 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 19, 00:53 UTC

Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : The network equipment has been replaced, and our teams are continuing to monitor the gradual restoration of services.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 19, 00:14 UTC

Identified - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Our teams need to replace some network equipment in order to restore the service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 18, 22:53 UTC

Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack R822R04.

Here are some supplementary details :

Start time : 18/03/2026 21:59 UTC
Impacted Service(s) : Some servers in the rack R822R04 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 18, 22:08 UTC

Mar 18, 2026

[RBX3][Storage and Backups] - FTP Backup maintenance notification

Completed - The current maintenance has been canceled and she will be rescheduled later.
Mar 18, 21:59 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 14:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our FTP Backup offer.

Start time : 18/03/2026 14:00 UTC
End time : 19/03/2026 02:00 UTC
Service impact : During the maintenance window, FTP Backup will be temporarily unavailable for approximately 30 minutes.
Service improvement : As part of our continuous improvement policy, maintenance will be performed on our FTP Backup offering to implement security and performance enhancements.

Thank you for your understanding.
Mar 13, 18:46 UTC

[SBG3][Dedicated Servers] - Rack S346A06 Incident Notification

Resolved - We had an incident on Dedicated Servers in rack S346A06 which has now been resolved.

Here are some supplementary details :

Start time : 18/03/2026 20:15 UTC
End time : 18/03/2026 20:21 UTC
Impacted Service(s) : Servers in the specified rack were no longer able to access the public network.
Customers Impact : Customers were temporarily unable to access their servers via public network located on the specified racks.
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
Mar 18, 20:29 UTC

[SBG5][Dedicated Servers] - SBG0506A02A Incident Notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 18/03/2026 14:48 UTC
End time : 18/03/2026 18:02 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 18, 18:15 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer in SBG0506A02A.

Here are some supplementary details :

Start time : 18/03/2026 14:48 UTC
Impacted Service(s) : Some servers in the rack SBG0506A02A are temporarily unavailable.
Customers Impact : Customers are unable to access servers in rack SBG0506A02A
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 18, 17:15 UTC

[GRA3][Dedicated Servers] - GRA0312A04A Incident Notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 18/03/2026 14:55 UTC
End time : 18/03/2026 15:58 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 18, 16:08 UTC

Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in GRA0312A04A.

Here are some supplementary details :

Start time : 18/03/2026 14:54 UTC
Impacted Service(s) : All servers in the rack GRA0312A04A are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located in GRA0312A04A.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 18, 15:06 UTC

[WAW1][Dedicated Servers] - Racks W01A19/W01A20/W01A21 incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offer has been resolved.

Start time : 18/03/2026 08:17 UTC
End time : 18/03/2026 09:20 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 18, 09:24 UTC

Identified - We have determined the origin of the incident affecting our Dedicated Servers offering on the specified racks.

Here is detail for this incident :
Start time : 18/03/2026 08:17 UTC
Impacted Service(s) : All servers in the racks W01A19/W01A20/W01A21 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Mar 18, 08:47 UTC

Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack W01A21.

Here are some supplementary details :

Start time : 18/03/2026 08:17 UTC
Impacted Service(s) : All servers in the rack W01A21 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 18, 08:36 UTC

[SBG3][Dedicated Servers] - Rack S351A05 maintenance notification

Completed - The scheduled maintenance has been completed.
Mar 18, 08:55 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 08:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure in rack S351A05.

Start time : 18/03/2026 08:00 UTC
End time : 18/03/2026 09:00 UTC
Service impact : Servers will be unavailable during maintenance for 1 hour.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Mar 3, 15:06 UTC

[RBX2][Storage and Backups] - FTP Backup maintenance notification

Completed - The current maintenance has been canceled and she will be rescheduled later.
Mar 18, 01:37 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 14:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our FTP Backup offer.

Start time : 17/03/2026 14:00 UTC
End time : 18/03/2026 02:00 UTC
Service impact : During the maintenance window, FTP Backup will be temporarily unavailable for approximately 30 minutes.
Service improvement : As part of our continuous improvement policy, maintenance will be performed on our FTP Backup offering to implement security and performance enhancements.

Thank you for your understanding.
Mar 13, 18:42 UTC

[BHS7][Dedicated Servers] - Rack B719A06

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 18/03/2026 00:33 UTC
End time : 18/03/2026 00:49 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 18, 01:05 UTC

Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack B719A06.

Here are some supplementary details :

Start time : 18/03/2026 00:33 UTC
Impacted Service(s) : Servers in the specified rack are no longer able to access the public network.
Customers Impact : Customers are temporarily unable to access their servers via public network located on the specified racks.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 18, 00:40 UTC

Mar 17, 2026

[SGB5][Dedicated Servers] - SBG0506A06C Incident Notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 17/03/2026 10:16 UTC
End time : 17/03/2026 20:47 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 17, 20:49 UTC

Update - Please find below an update on the situation:
Update : We would like to inform you that a significant number of servers are now operational.
Ongoing Actions : Our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Mar 17, 13:00 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack.

Here are some supplementary details :

Start time : 17/03/2026 10:16 UTC
Impacted Service(s) : All servers in the rack SBG0506A06C are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 17, 11:53 UTC

Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in SBG0506A06C.

Here are some supplementary details :

Start time : 17/03/2026 10:16 UTC
Impacted Service(s) : All servers in the rack SBG0506A06C are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 17, 10:33 UTC

[RBX8][Dedicated Servers] - Rack RBX0840G05B incident notification

Resolved - We are pleased to inform you that the incident affecting our has been resolved.

Start time : 17/03/2026 08:24 UTC
End time : 17/03/2026 09:30 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 17, 09:59 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack.

Here are some supplementary details :

Start time : 17/03/2026 08:24 UTC
Impacted Service(s) : All servers in the rack RBX0840G05B are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 17, 08:33 UTC

[GRA1][Dedicated Servers] - Rack G108B12 incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 17/03/2026 05:35 UTC
End time : 17/03/2026 06:20 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 17, 06:22 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack.

Here are some supplementary details :

Start time : 17/03/2026 05:35 UTC
Impacted Service(s) : Some servers in the rack G108B12 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 17, 05:50 UTC

[RBX2][Storage and Backups] - FTP Backup maintenance notification

Completed - We would like to inform you that the maintenance on our FTP Backup is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.
Mar 17, 03:33 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 14:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our FTP Backup offer.

Start time : 16/03/2026 14:00 UTC
End time : 17/03/2026 02:00 UTC
Service impact : During the maintenance window, FTP Backup will be temporarily unavailable for approximately 30 minutes.
Service improvement : As part of our continuous improvement policy, maintenance will be performed on our FTP Backup offering to implement security and performance enhancements.

Thank you for your understanding.
Mar 13, 18:38 UTC

[RBX8][Dedicated Servers] - Racks R804L04/R804L05/R804L06 Incident Notification

Resolved - We had an incident on Dedicated Servers offer which has now been resolved.

Here are some supplementary details :

Start time : 16/03/2026 23:30 UTC
End time : 16/03/2026 23:50 UTC
Impacted Service(s) : All servers in the rack R804L04, R804L05 and R804L06 were temporarily unavailable.
Customers Impact : Customers were temporarily unable to access or use their servers.
Root Cause : This incident was caused by a cooling system issue.

We thank you for your understanding and patience throughout this incident.
Mar 17, 00:02 UTC

Mar 16, 2026

[SGP2][Dedicated Servers] - Racks SGP0201C03A/SGP0201C03B/SGP0201C03C Incident Notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 16/03/2026 12:23 UTC
End time : 16/03/2026 16:30 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 16, 18:22 UTC

Update - We have new informations regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : The IPMI service is now operational on the servers in the racks SGP0201C03A/SGP0201C03B/SGP0201C03C.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 16, 15:01 UTC

Identified - We are currently investigating an incident affecting our Dedicated Servers offer in the racks SGP0201C03A/SGP0201C03B/SGP0201C03C.

Here are some supplementary details :

Start time : 16/03/2026 12:23 UTC
Impacted Service(s) : Some servers in rack SGP0201C03A are no longer able to access the vRack network, except for those configured in LACP. Servers located in racks SGP0201C03A/SGP0201C03B/SGP0201C03C are no longer reachable through their IPMI interfaces.
Customers Impact : Some customers are temporarily unable to access or use their servers via the vRack network if LACP has not been configured in rack SGP0201C03A. In addition, they are unable to access their servers through the IPMI interface in racks SGP0201C03A/SGP0201C03B/SGP0201C03C.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 16, 12:59 UTC

[LIM1][Dedicated Servers] - Rack L121B02 incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 16/03/2026 01:45 UTC
End time : 16/03/2026 01:53 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 16, 01:55 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack L121B02.

Here are some supplementary details :

Start time : 16/03/2026 01:45 UTC
Impacted Service(s) : All servers in the rack L121B02 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Mar 16, 01:52 UTC

[YNM1][Dedicated Servers] - Rack YNM0102F01A maintenance notification

Completed - We would like to inform you that the maintenance on our Bare Metal is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.
Mar 16, 00:33 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 00:00 UTC

Update - This maintenance has been re-scheduled.
Below you can find the new information regarding the operation.

Start time : 16/03/2026 00:00 UTC
End time : 16/03/2026 01:00 UTC
Service impact : Public and vRack networks will be temporarily unavailable during the maintenance for servers in YNM0102F01A.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment.

Thank you for your understanding.
Feb 17, 17:33 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack YNM0102F01A.

Start time : 16/03/2026 00:00 UTC
End time : 16/03/2026 01:00 UTC
Service impact : Public and vRack networks will be temporarily unavailable during the maintenance for servers in YNM0102F01A.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment.

Thank you for your understanding.
Feb 10, 19:32 UTC

Mar 15, 2026

[GRA1][Dedicated Servers] - Rack G111A08 incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 15/03/2026 05:30 UTC
End time : 15/03/2026 08:10 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 15, 08:54 UTC

Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : A significant number of servers are now operational.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 15, 05:53 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack G111A08.

Here are some supplementary details :

Start time : 15/03/2026 05:30 UTC
Impacted Service(s) : All servers in the rack G111A08 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Mar 15, 05:48 UTC

Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack G111A08.

Here are some supplementary details :

Start time : 15/03/2026 05:30 UTC
Impacted Service(s) : All servers in the rack G111A08 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 15, 05:41 UTC

[RBX8][Dedicated Servers] - Rack R821L07 incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offer on rack R821L07 has been resolved.

Start time : 15/03/2026 03:00 UTC
End time : 15/03/2026 04:33 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 15, 04:36 UTC

Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack R821L07.

Here are some supplementary details :

Start time : 15/03/2026 03:00 UTC
Impacted Service(s) : Some servers in the rack R821L07 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access and use their servers in rack R821L07.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 15, 03:44 UTC

Mar 14, 2026

[GRA4][Virtual Private Servers] - Actions incident notification

Resolved - We are pleased to inform you that the incident affecting our Virtual Private Servers offer in GRA4 has been resolved.

Start time : 14/03/2026 21:55 UTC
End time : 14/03/2026 22:30 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 14, 22:32 UTC

Investigating - We are currently investigating an incident affecting our Virtual Private Servers offering, which is causing temporary functionality issue in the GRA4 region.

Here are some supplementary details :

Start time : 14/03/2026 21:55 UTC
Impacted Service(s) : Actions on Virtual Private Servers in GRA4 region are temporarily unavailable.
Customers Impact : Customers are temporarily unable to make actions on their Virtual Private Servers and order new ones in GRA4.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 14, 22:20 UTC

[SBG5][Dedicated Servers] - Rack SBG0505B04D incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offer on rack SBG0505B04D has been resolved.

Start time : 14/03/2026 00:54 UTC
End time : 14/03/2026 01:00 UTC
Impacted Service(s) : Servers in the rack SBG0505B04D were temporarily unavailable.
Customers Impact : Customers were temporarily unable to access and use their servers in rack SBG0505B04D.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 14, 01:18 UTC

Mar 13, 2026

[RBX7][Dedicated Servers] - Rack R713B03 incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offer on rack R713B03 has been resolved.

Start time : 13/03/2026 23:22 UTC
End time : 13/03/2026 23:58 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 13, 23:59 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack R713B03.

Here are some supplementary details :

Start time : 13/03/2026 23:22 UTC
Impacted Service(s) : All servers in the rack R713B03 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access and use their servers in rack R713B03.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Mar 13, 23:38 UTC

[EU-WEST-LZ-MRS][Virtual Private Servers] - VPS incident notification

Resolved - We are pleased to inform you that the incident affecting our Virtual Private Servers in EU-WEST-LZ-MRS has been resolved.

Start time : 12/03/2026 17:00 UTC
End time : 13/03/2026 14:01 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 13, 14:18 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Virtual Private Servers offering in the EU-WEST-LZ-MRS region.

Here are some supplementary details :

Start time : 12/03/2026 17:00 UTC
Impacted Service(s) : Some Virtual Private Servers hosting services are impacted.
Customers Impact : Some customers experienced issues starting their Virtual Private Servers. The affected node was restarted and services will be progressively restored.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 13, 12:55 UTC

Investigating - We are currently experiencing an event affecting our Virtual Private Servers offer in EU-WEST-LZ-MRS.

Start time : 12/03/2026 17:00 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 13, 12:38 UTC

[WAW1][Dedicated Servers] - Rack WAW0108B04A Incident Notification

Resolved - We had an incident on Dedicated Servers offer in rack WAW0108B04A which has now been resolved.

Here are some supplementary details :

Start time : 13/03/2026 13:36 UTC
End time : 13/03/2026 13:39 UTC
Impacted Service(s) : Servers in the specified rack were no longer able to access the vRack network.
Customers Impact : Customers were temporarily unable to access their servers via vRack network located on the specified racks.
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
Mar 13, 13:50 UTC

[RBX2][Storage and Backups] - FTP Backup maintenance notification

Completed - The scheduled maintenance has been completed.
Mar 13, 02:21 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 12:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our FTP Backup offer.

Start time : 12/03/2026 12:00 UTC
End time : 13/03/2026 02:00 UTC
Service impact : During the maintenance window, FTP Backup will be temporarily unavailable for approximately 30 minutes.
Service improvement : As part of our continuous improvement policy, maintenance will be performed on our FTP Backup offering to implement security and performance enhancements.

Thank you for your understanding.
Mar 6, 21:37 UTC

Mar 12, 2026

[RBX8][Dedicated Servers] - Rack R831A04 incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 12/03/2026 12:30 UTC
End time : 12/03/2026 12:46 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 12, 12:48 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack R831A04.

Here are some supplementary details :

Start time : 12/03/2026 12:30 UTC
Impacted Service(s) : All servers in the rack R831A04 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 12, 12:43 UTC

[RBX3][Dedicated Servers] - Rack 42C13 incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 12/03/2026 06:54 UTC
End time : 12/03/2026 08:14 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 12, 08:15 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack 42C13.

Here are some supplementary details :

Start time : 12/03/2026 06:54 UTC
Impacted Service(s) : All servers in the rack 42C13 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 12, 07:02 UTC

[EU-WEST-LZ-BRU/EU-SOUTH-LZ-MAD/US-EAST-LZ-ATL][Virtual Private Servers] - VPS incident notification

Resolved - We are pleased to inform you that the incident affecting our Virtual Private Servers has been resolved.

Start time : 25/02/2026 10:48 UTC
End time : 12/03/2026 07:00 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 12, 07:09 UTC

Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Some VPS instances in EU-SOUTH-LZ-MAD, US-EAST-LZ-ATL and EU-WEST-LZ-BRU are still experiencing difficulties restarting or rebuilding.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 11, 14:33 UTC

Identified - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : The issue impacting EU-SOUTH-LZ-MAD has now been resolved. Some VPS instances in US-EAST-LZ-ATL and EU-WEST-LZ-BRU are still experiencing difficulties restarting or rebuilding.
Ongoing Actions : Our teams continue to investigate and work on restoring normal service for the remaining impacted instances as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 9, 10:53 UTC

Update - We are continuing to investigate this issue.
Mar 4, 05:58 UTC

Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Some VPS instances in US-EAST-LZ-ATL are experiencing difficulties restarting or rebuilding.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 4, 05:58 UTC

Investigating - We are currently investigating an incident affecting our Virtual Private Servers offering, which is causing temporary availability issue in EU-WEST-LZ-BRU and EU-SOUTH-LZ-MAD regions.

Here are some supplementary details :
Start time : 25/02/2026 10:48 UTC
Impacted Service(s) : Some VPS instances are experiencing difficulties with restarting or rebuilding.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 3, 13:09 UTC

[SGP][Dedicated Servers] - Servers delivery/reboot incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 12/03/2026 03:06 UTC
End time : 12/03/2026 06:40 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 12, 06:41 UTC

Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the in Canada and SGP regions.

Here are some supplementary details :

Start time : 12/03/2026 03:06 UTC
Impacted Service(s) : Servers reboot, delivery and install are temporarily unavailable in SGP.
Customers Impact : Customers are temporarily unable to reboot their servers, install an OS on their servers and get their new servers they ordered in the specified regions.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 12, 05:36 UTC

[RBX2] [Dedicated Servers] - 24C20 maintenance notification

Completed - The scheduled maintenance has been completed.
Mar 12, 04:02 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 03:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting Rack 24C20.

Start time : 12/03/2026 03:00 UTC
End time : 12/03/2026 04:00 UTC
Service impact : Servers will be temporarily unavailable during the maintenance.
We will be migrating Rack 24C20 to 24C19.

Thank you for your understanding.
Feb 24, 15:40 UTC

[RBX2][Storage and Backups] - FTP Backup maintenance notification

Completed - The scheduled maintenance has been completed.
Mar 12, 01:31 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 12:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our FTP Backup offer.

Start time : 11/03/2026 12:00 UTC
End time : 12/03/2026 02:00 UTC
Service impact : During the maintenance window, FTP Backup will be temporarily unavailable for approximately 30 minutes.
Service improvement : As part of our continuous improvement policy, maintenance will be performed on our FTP Backup offering to implement security and performance enhancements.

Thank you for your understanding.
Mar 6, 21:33 UTC

[YNM1][Dedicated Servers] - Rack YNM0102F01C maintenance notification

Completed - The scheduled maintenance has been completed.
Mar 12, 00:56 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 00:00 UTC

Update - This maintenance has been re-scheduled.
Below you can find the new information regarding the operation.

Start time : 12/03/2026 00:00 UTC
End time : 12/03/2026 01:00 UTC
Service impact : Public and vRack networks will be temporarily unavailable during the maintenance for servers in YNM0102F01C.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment.

Thank you for your understanding.
Feb 17, 17:36 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack YNM0102F01C.

Start time : 12/03/2026 00:00 UTC
End time : 12/03/2026 01:00 UTC
Service impact : Public and vRack networks will be temporarily unavailable during the maintenance for servers in YNM0102F01C.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment.

Thank you for your understanding.
Feb 10, 19:30 UTC

Mar 11, 2026

[RBX4][Dedicated Servers] - Room 54 incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers in room 54 has been resolved.

Start time : 11/03/2026 13:38 UTC
End time : 11/03/2026 20:19 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 11, 20:30 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific room 54.

Here are some supplementary details :

Start time : 11/03/2026 13:38 UTC
Impacted Service(s) : Some servers in the room 54 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access and use their servers located in room 54.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 11, 14:41 UTC

[WAW1][Dedicated Servers] - Rack W16B12

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offer on rack W16B12 has been resolved.

Start time : 11/03/2026 15:55 UTC
End time : 11/03/2026 16:02 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 11, 16:33 UTC

Monitoring - Service has been fully restored since 11/03/2026 16:02 UTC UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 11/03/2026 15:55 UTC
Impacted Service(s) : All servers in the rack W16B12 were temporarily unavailable.
Customers Impact : Customers were temporarily unable to access and use their servers in rack W16B12.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 11, 16:25 UTC

[SBG5][Dedicated Servers] - Racks SBG0504A06A/SBG0504A06B/SBG0504A06C

Resolved - We had an incident on Dedicated Servers offer which has now been resolved.

Here are some supplementary details :

Start time : 11/03/2026 14:45 UTC
End time : 11/03/2026 15:01 UTC
Impacted Service(s) : Servers in the specified racks were temporarily unable to access via the IPMI interface.
Customers Impact : Customers are temporarily unable to use IPMI for their servers located in rack SBG0504A06A, SBG0504A06B and SBG0504A06C.
Root Cause : This incident was caused by an electrical equipment issue.

We thank you for your understanding and patience throughout this incident.
Mar 11, 15:31 UTC

[GRA1][Cooling System] - Rack G106B15 maintenance notification

Completed - The scheduled maintenance has been completed.
Mar 11, 15:02 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 08:10 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in rack G106B15.

Start time : 11/03/2026 07:45 UTC
End time : 11/03/2026 15:30 UTC
Service impact : During this maintenance, we will turn off the servers.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Mar 11, 08:08 UTC

[RBX6][Dedicated Servers] - Rack 46C10 maintenance notification

Completed - The maintenance won't be completed in scheduled time. It has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Mar 11, 09:02 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 06:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 11/03/2026 06:00 UTC
End time : 11/03/2026 08:00 UTC
Service impact : Servers will be unavailable during the maintenance.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack 46C10 to rack 46C08.

Thank you for your understanding.
Feb 17, 17:44 UTC

[ERI1][Dedicated Servers] - Rack E101B03 maintenance notification

Completed - The maintenance has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Mar 11, 07:14 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 05/05/2026 05:00 UTC
End time : 05/05/2026 07:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B03 to rack ERI0102F05B.

Thank you for your understanding.
Mar 3, 20:59 UTC

[YNM1][Dedicated Servers] - Rack YNM0102F02A maintenance notification

Completed - The scheduled maintenance has been completed.
Mar 11, 00:26 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 00:00 UTC

Update - This maintenance has been re-scheduled.
Below you can find the new information regarding the operation.

Start time : 11/03/2026 00:00 UTC
End time : 11/03/2026 01:00 UTC
Service impact : Public and vRack networks will be temporarily unavailable during the maintenance for servers in YNM0102F02A.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment.

Thank you for your understanding.
Feb 17, 17:30 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack YNM0102F02A.

Start time : 11/03/2026 00:00 UTC
End time : 11/03/2026 01:00 UTC
Service impact : Public and vRack networks will be temporarily unavailable during the maintenance for servers in YNM0102F02A.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment.

Thank you for your understanding.
Feb 10, 19:26 UTC

Mar 10, 2026

[RBX2][Storage and Backups] - FTP Backup maintenance notification

Completed - The scheduled maintenance has been completed.
Mar 10, 23:51 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 12:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our FTP Backup offer.

Start time : 10/03/2026 12:00 UTC
End time : 11/03/2026 02:00 UTC
Service impact : During the maintenance window, FTP Backup will be temporarily unavailable for approximately 30 minutes.
Service improvement : As part of our continuous improvement policy, maintenance will be performed on our FTP Backup offering to implement security and performance enhancements.

Thank you for your understanding.
Mar 6, 21:30 UTC

[RBX8][Dedicated Servers] - Rack R820L01 incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 10/03/2026 19:04 UTC
End time : 10/03/2026 22:13 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 10, 22:18 UTC

Identified - We have determined the origin of the incident affecting our Dedicated Servers offering on the rack R820L01.

Here is detail for this incident :
Start time : 10/03/2026 19:04 UTC
Impacted Service(s) : All servers in the rack R820L01 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Mar 10, 19:29 UTC

Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack R820L01.

Here are some supplementary details :

Start time : 10/03/2026 19:04 UTC
Impacted Service(s) : All servers in the rack R820L01 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 10, 19:10 UTC

[BHS7][Dedicated Servers] - Rooms B702/B703/B707/B709 maintenance notification

Completed - The scheduled maintenance has been completed.
Mar 10, 19:43 UTC

Update - We have new information regarding the maintenance :

Please find below an update on the maintenance :
Update : Some servers located in rooms B702, B703, B707 and B709 are temporarily unavailable.
The power has been restored on the specified racks. Our teams are now restarting the remaining servers.

We’ll keep you updated on the progress of this maintenance.

Thank you for your understanding.
Mar 10, 19:24 UTC

Update - We have new information regarding the maintenance :

Please find below an update on the maintenance :
Update : The power has been restored on the rack. Our teams are now restarting the remaining servers.

We’ll keep you updated on the progress of this maintenance.

Thank you for your understanding.
Mar 10, 12:08 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 10:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 10/03/2026 10:00 UTC
End time : 10/03/2026 20:00 UTC
Service impact : Some servers located in rooms B702, B703, B707 and B709 might be temporarily unavailable from 10:30 UTC during the maintenance .
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Jan 13, 21:42 UTC

[WAW1][Dedicated Servers] - Racks W16B12/W13B19/W13B18/W13B17 Incident Notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers on the specific racks W16B12/W13B19/W13B18/W13B17 has been resolved.

Start time : 10/03/2026 14:24 UTC
End time : 10/03/2026 14:41 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 10, 15:50 UTC

Monitoring - Most of the servers in the racks W16B12/W13B19/W13B18/W13B17 are operational again since 10/03/2026 14:41 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 10/03/2026 14:24 UTC
Impacted Service(s) : Some servers in the racks W16B12/W13B19/W13B18/W13B17 were temporarily unavailable.
Customers Impact : Customers were temporarily unable to access their servers located on the specified racks.
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 10, 15:26 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific racks W16B12/W13B19/W13B18/W13B17.

Here are some supplementary details :

Start time : 10/03/2026 14:24 UTC
Impacted Service(s) : Some servers in the racks W16B12/W13B19/W13B18/W13B17 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 10, 14:45 UTC

[RBX3][Dedicated Servers] - Rack 41E14 incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers in rack 41E14 has been resolved.

Start time : 10/03/2026 11:10 UTC
End time : 10/03/2026 13:21 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 10, 13:29 UTC

Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Most servers are available again.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 10, 11:52 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack 41E14.

Here are some supplementary details :

Start time : 10/03/2026 11:10 UTC
Impacted Service(s) : All servers in the rack 41E14 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Mar 10, 11:51 UTC

Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack 41E14.

Here are some supplementary details :

Start time : 10/03/2026 11:10 UTC
Impacted Service(s) : All servers in the rack 41E14 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 10, 11:31 UTC

[ERI1][Dedicated Servers] - Rack E105C05 maintenance notification

Completed - The scheduled maintenance has been completed.
Mar 10, 11:06 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 08:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 10/03/2026 08:00 UTC
End time : 10/03/2026 09:00 UTC
Service impact : Some servers in E105C05 will be unavailable during maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Feb 24, 14:56 UTC

[WAW1][Dedicated Servers] - Rack W16B12 Incident Notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 10/03/2026 08:05 UTC
End time : 10/03/2026 09:30 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 10, 09:47 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack W16B12 in WAW1.

Here are some supplementary details :

Start time : 10/03/2026 08:05 UTC
Impacted Service(s) : All servers in the rack W16B12 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 10, 08:34 UTC

[RBX8][Dedicated Servers] - Rack R823L04 incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 10/03/2026 07:32 UTC
End time : 10/03/2026 08:00 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 10, 08:27 UTC

Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack R823L04.

Here are some supplementary details :

Start time : 10/03/2026 07:32 UTC
Impacted Service(s) : All servers in the rack R823L04 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 10, 07:51 UTC

[RBX2][Storage and Backups] - FTP Backup maintenance notification

Completed - The scheduled maintenance has been completed.
Mar 10, 02:07 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 12:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our FTP Backup offer.

Start time : 09/03/2026 12:00 UTC
End time : 10/03/2026 02:00 UTC
Service impact : During the maintenance window, FTP Backup will be temporarily unavailable for approximately 30 minutes.
Service improvement : As part of our continuous improvement policy, maintenance will be performed on our FTP Backup offering to implement security and performance enhancements.

Thank you for your understanding.
Mar 6, 21:20 UTC

[YNM1][Dedicated Servers] - Rack YNM0102F03A maintenance notification

Completed - The scheduled maintenance has been completed.
Mar 10, 00:58 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 00:00 UTC

Update - This maintenance has been re-scheduled.
Below you can find the new information regarding the operation.

Start time : 10/03/2026 00:00 UTC
End time : 10/03/2026 01:00 UTC
Service impact : Public and vRack networks will be temporarily unavailable during the maintenance for servers in YNM0102F03A.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment.

Thank you for your understanding.
Feb 17, 17:28 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack YNM0102F03A.

Start time : 10/03/2026 00:00 UTC
End time : 10/03/2026 01:00 UTC
Service impact : Public and vRack networks will be temporarily unavailable during the maintenance for servers in YNM0102F03A.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment.

Thank you for your understanding.
Feb 10, 19:24 UTC

[GRA1][Dedicated Servers] - Rooms G107 / G108 maintenance notification

Completed - The scheduled maintenance has been completed.
Mar 10, 00:49 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 23:30 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 09/03/2026 23:30 UTC
End time : 10/03/2026 02:30 UTC
Service impact : The private network (vRack) will be temporarily unavailable for approximately 30 minutes for the servers located in the racks listed below :

G108A04
G108A03
G107A14
G107A13
G107A15
G107A12
G107A11
G107A09
G107B15
G122B13
G107B14
G107A04
G107A05
G107B07
G107B04
G107B11
G107A08
G107B08

Please note that the maintenance may take less time than expected.
Service improvement : Following our continuous improvement policy, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Feb 24, 21:41 UTC

Mar 9, 2026

[BHS1][Cooling System] - Rack T02B72 maintenance notification

Completed - The scheduled maintenance has been completed.
Mar 9, 19:12 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 11:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in rack T02B72.

Start time : 09/03/2026 11:00 UTC
End time : 09/03/2026 19:00 UTC

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Mar 3, 09:38 UTC

[YNM1][Dedicated Servers] - Racks YNM0102F05A/YNM0102F05B maintenance notification

Completed - The scheduled maintenance has been completed.
Mar 9, 00:45 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 00:00 UTC

Update - This maintenance has been re-scheduled.
Below you can find the new information regarding the operation.

Start time : 09/03/2026 00:00 UTC
End time : 09/03/2026 01:00 UTC
Service impact : Public and vRack networks will be temporarily unavailable during the maintenance for servers in racks YNM0102F05A and YNM0102F05B
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment.

Thank you for your understanding.
Feb 12, 09:44 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack YNM0102F05A.

Start time : 09/03/2026 00:00 UTC
End time : 09/03/2026 01:00 UTC
Service impact : Public and vRack networks will be temporarily unavailable during the maintenance for servers in YNM0102F05A.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment.

Thank you for your understanding.
Feb 10, 19:21 UTC

All Systems Operational

About This Site

Scheduled Maintenance

[BHS6] [Dedicated Servers] - T06C22 maintenance notification Mar 23, 2026 11:00-12:00 UTC

[RBX][Storage and Backups] - Backup Storage maintenance notification Mar 23, 2026 14:00 - Mar 24, 2026 02:00 UTC

[RBX][Storage and Backups] - Backup Storage maintenance notification Mar 24, 2026 14:00 - Mar 25, 2026 02:00 UTC

[RBX][Storage and Backups] - Backup Storage maintenance notification Mar 25, 2026 14:00 - Mar 26, 2026 02:00 UTC

[GRA1][Dedicated Servers] - Rack G121A07 maintenance notification Mar 26, 2026 05:00-08:00 UTC

[RBX][Storage and Backups] - Backup Storage maintenance notification Mar 26, 2026 14:00 - Mar 27, 2026 02:00 UTC

[RBX2][Dedicated Servers] - Rack 24C20 migration notification Mar 30, 2026 23:00 - Mar 31, 2026 04:00 UTC

[RBX8][Dedicated Servers] - Rack R805L09 maintenance notification Mar 31, 2026 00:00-01:00 UTC

[ERI1][Dedicated Servers] - Rack E101D22 maintenance notification Apr 7, 2026 05:00-07:00 UTC

[ERI1][Dedicated Servers] - Rack E101D21 maintenance notification Apr 7, 2026 07:00-09:00 UTC

[ERI1][Dedicated Servers] - Rack E101D20 maintenance notification Apr 7, 2026 11:00-13:00 UTC

[ERI1][Dedicated Servers] - Rack E101B14 maintenance notification Apr 7, 2026 20:00-22:00 UTC

[ERI1][Dedicated Servers] - Rack E101D19 maintenance notification Apr 8, 2026 05:00-07:00 UTC

[ERI1][Dedicated Servers] - Rack E101D18 maintenance notification Apr 8, 2026 07:00-09:00 UTC

[ERI1][Dedicated Servers] - Rack E101D17 maintenance notification Apr 8, 2026 11:00-13:00 UTC

[ERI1][Dedicated Servers] - Rack E101B22 maintenance notification Apr 8, 2026 20:00-22:00 UTC

[SYD][Dedicated Servers] - Room S2-5X-02 maintenance notification Apr 8, 2026 21:00 - Apr 9, 2026 09:00 UTC

[ERI1][Dedicated Servers] - Rack E101F15 maintenance notification Apr 9, 2026 05:00-07:00 UTC

[ERI1][Dedicated Servers] - Rack E101E10 maintenance notification Apr 9, 2026 07:00-10:00 UTC

[ERI1][Dedicated Servers] - Rack E101D16 maintenance notification Apr 9, 2026 11:00-13:00 UTC

[ERI1][Dedicated Servers] - Rack E101B21 maintenance notification Apr 9, 2026 20:00-22:00 UTC

[ERI1][Dedicated Servers] - Rack E101F07 maintenance notification Apr 13, 2026 05:00-07:00 UTC

[WAW1][Dedicated Servers] - Rack W13B17 maintenance notification Apr 13, 2026 07:00-08:30 UTC

[ERI1][Dedicated Servers] - Rack E101F06 maintenance notification Apr 13, 2026 07:00-09:00 UTC

[WAW1][Dedicated Servers] - Rack W13B18 maintenance notification Apr 13, 2026 09:00-10:30 UTC

[WAW1][Dedicated Servers] - Rack W13B19 maintenance notification Apr 13, 2026 11:00-12:30 UTC

[ERI1][Dedicated Servers] - Rack E101D15 maintenance notification Apr 13, 2026 11:00-13:00 UTC

[ERI1][Dedicated Servers] - Rack E101B21 maintenance notification Apr 13, 2026 20:00-22:00 UTC

[ERI1][Dedicated Servers] - Rack E101D14 maintenance notification Apr 14, 2026 05:00-07:00 UTC

[WAW1][Dedicated Servers] - Rack W16B11 maintenance notification Apr 14, 2026 07:00-08:30 UTC

[ERI1][Dedicated Servers] - Rack E101C17 maintenance notification Apr 14, 2026 07:00-09:00 UTC

[WAW1][Dedicated Servers] - Rack W16B12 maintenance notification Apr 14, 2026 09:00-10:30 UTC

[ERI1][Dedicated Servers] - Rack E101B19 maintenance notification Apr 14, 2026 20:00-22:00 UTC

[ERI1][Dedicated Servers] - Rack E101E12 maintenance notification Apr 15, 2026 05:00-08:00 UTC

[ERI1][Dedicated Servers] - Rack E101B05 maintenance notification Apr 15, 2026 08:00-10:00 UTC

[ERI1][Dedicated Servers] - Rack E101B05 maintenance notification Apr 15, 2026 11:00-13:00 UTC

[ERI1][Dedicated Servers] - Rack E101B19 maintenance notification Apr 15, 2026 20:00-22:00 UTC

[ERI1][Dedicated Servers] - Rack E101B17 maintenance notification Apr 16, 2026 05:00-07:00 UTC

[ERI1][Dedicated Servers] - Rack E101B17 maintenance notification Apr 16, 2026 07:00-09:00 UTC

[ERI1][Dedicated Servers] - Rack E101B16 maintenance notification Apr 16, 2026 11:00-13:00 UTC

[ERI1][Dedicated Servers] - Rack E101B15 maintenance notification Apr 16, 2026 20:00-22:00 UTC

[ERI1][Dedicated Servers] - Rack E101C14 maintenance notification Apr 20, 2026 05:00-07:00 UTC

[ERI1][Dedicated Servers] - Rack E101C13 maintenance notification Apr 20, 2026 07:00-09:00 UTC

[ERI1][Dedicated Servers] - Rack E101B09 maintenance notification Apr 20, 2026 11:00-13:00 UTC

[ERI1][Dedicated Servers] - Rack E101B15 maintenance notification Apr 20, 2026 20:00-22:00 UTC

[ERI1][Dedicated Servers] - Rack E101B09 maintenance notification Apr 21, 2026 05:00-07:00 UTC

[ERI1][Dedicated Servers] - Rack E101B13 maintenance notification Apr 21, 2026 07:00-09:00 UTC

[ERI1][Dedicated Servers] - Rack E101B10 maintenance notification Apr 21, 2026 11:00-13:00 UTC

[ERI1][Dedicated Servers] - Rack E101B06 maintenance notification Apr 21, 2026 20:00-22:00 UTC

[ERI1][Dedicated Servers] - Rack E101B07 maintenance notification Apr 22, 2026 05:00-07:00 UTC

Past Incidents

[BHS6] [Dedicated Servers] - T06C22 maintenance notification Mar `23`, `2026` `11:00`-`12:00` UTC

[RBX][Storage and Backups] - Backup Storage maintenance notification Mar `23`, `2026` `14:00` - Mar `24`, `2026` `02:00` UTC

[RBX][Storage and Backups] - Backup Storage maintenance notification Mar `24`, `2026` `14:00` - Mar `25`, `2026` `02:00` UTC

[RBX][Storage and Backups] - Backup Storage maintenance notification Mar `25`, `2026` `14:00` - Mar `26`, `2026` `02:00` UTC

[GRA1][Dedicated Servers] - Rack G121A07 maintenance notification Mar `26`, `2026` `05:00`-`08:00` UTC

[RBX][Storage and Backups] - Backup Storage maintenance notification Mar `26`, `2026` `14:00` - Mar `27`, `2026` `02:00` UTC

[RBX2][Dedicated Servers] - Rack 24C20 migration notification Mar `30`, `2026` `23:00` - Mar `31`, `2026` `04:00` UTC

[RBX8][Dedicated Servers] - Rack R805L09 maintenance notification Mar `31`, `2026` `00:00`-`01:00` UTC

[ERI1][Dedicated Servers] - Rack E101D22 maintenance notification Apr `7`, `2026` `05:00`-`07:00` UTC

[ERI1][Dedicated Servers] - Rack E101D21 maintenance notification Apr `7`, `2026` `07:00`-`09:00` UTC

[ERI1][Dedicated Servers] - Rack E101D20 maintenance notification Apr `7`, `2026` `11:00`-`13:00` UTC

[ERI1][Dedicated Servers] - Rack E101B14 maintenance notification Apr `7`, `2026` `20:00`-`22:00` UTC

[ERI1][Dedicated Servers] - Rack E101D19 maintenance notification Apr `8`, `2026` `05:00`-`07:00` UTC

[ERI1][Dedicated Servers] - Rack E101D18 maintenance notification Apr `8`, `2026` `07:00`-`09:00` UTC

[ERI1][Dedicated Servers] - Rack E101D17 maintenance notification Apr `8`, `2026` `11:00`-`13:00` UTC

[ERI1][Dedicated Servers] - Rack E101B22 maintenance notification Apr `8`, `2026` `20:00`-`22:00` UTC

[SYD][Dedicated Servers] - Room S2-5X-02 maintenance notification Apr `8`, `2026` `21:00` - Apr `9`, `2026` `09:00` UTC

[ERI1][Dedicated Servers] - Rack E101F15 maintenance notification Apr `9`, `2026` `05:00`-`07:00` UTC

[ERI1][Dedicated Servers] - Rack E101E10 maintenance notification Apr `9`, `2026` `07:00`-`10:00` UTC

[ERI1][Dedicated Servers] - Rack E101D16 maintenance notification Apr `9`, `2026` `11:00`-`13:00` UTC

[ERI1][Dedicated Servers] - Rack E101B21 maintenance notification Apr `9`, `2026` `20:00`-`22:00` UTC

[ERI1][Dedicated Servers] - Rack E101F07 maintenance notification Apr `13`, `2026` `05:00`-`07:00` UTC

[WAW1][Dedicated Servers] - Rack W13B17 maintenance notification Apr `13`, `2026` `07:00`-`08:30` UTC

[ERI1][Dedicated Servers] - Rack E101F06 maintenance notification Apr `13`, `2026` `07:00`-`09:00` UTC

[WAW1][Dedicated Servers] - Rack W13B18 maintenance notification Apr `13`, `2026` `09:00`-`10:30` UTC

[WAW1][Dedicated Servers] - Rack W13B19 maintenance notification Apr `13`, `2026` `11:00`-`12:30` UTC

[ERI1][Dedicated Servers] - Rack E101D15 maintenance notification Apr `13`, `2026` `11:00`-`13:00` UTC

[ERI1][Dedicated Servers] - Rack E101B21 maintenance notification Apr `13`, `2026` `20:00`-`22:00` UTC

[ERI1][Dedicated Servers] - Rack E101D14 maintenance notification Apr `14`, `2026` `05:00`-`07:00` UTC

[WAW1][Dedicated Servers] - Rack W16B11 maintenance notification Apr `14`, `2026` `07:00`-`08:30` UTC

[ERI1][Dedicated Servers] - Rack E101C17 maintenance notification Apr `14`, `2026` `07:00`-`09:00` UTC

[WAW1][Dedicated Servers] - Rack W16B12 maintenance notification Apr `14`, `2026` `09:00`-`10:30` UTC

[ERI1][Dedicated Servers] - Rack E101B19 maintenance notification Apr `14`, `2026` `20:00`-`22:00` UTC

[ERI1][Dedicated Servers] - Rack E101E12 maintenance notification Apr `15`, `2026` `05:00`-`08:00` UTC

[ERI1][Dedicated Servers] - Rack E101B05 maintenance notification Apr `15`, `2026` `08:00`-`10:00` UTC

[ERI1][Dedicated Servers] - Rack E101B05 maintenance notification Apr `15`, `2026` `11:00`-`13:00` UTC

[ERI1][Dedicated Servers] - Rack E101B19 maintenance notification Apr `15`, `2026` `20:00`-`22:00` UTC

[ERI1][Dedicated Servers] - Rack E101B17 maintenance notification Apr `16`, `2026` `05:00`-`07:00` UTC

[ERI1][Dedicated Servers] - Rack E101B17 maintenance notification Apr `16`, `2026` `07:00`-`09:00` UTC

[ERI1][Dedicated Servers] - Rack E101B16 maintenance notification Apr `16`, `2026` `11:00`-`13:00` UTC

[ERI1][Dedicated Servers] - Rack E101B15 maintenance notification Apr `16`, `2026` `20:00`-`22:00` UTC

[ERI1][Dedicated Servers] - Rack E101C14 maintenance notification Apr `20`, `2026` `05:00`-`07:00` UTC

[ERI1][Dedicated Servers] - Rack E101C13 maintenance notification Apr `20`, `2026` `07:00`-`09:00` UTC

[ERI1][Dedicated Servers] - Rack E101B09 maintenance notification Apr `20`, `2026` `11:00`-`13:00` UTC

[ERI1][Dedicated Servers] - Rack E101B15 maintenance notification Apr `20`, `2026` `20:00`-`22:00` UTC

[ERI1][Dedicated Servers] - Rack E101B09 maintenance notification Apr `21`, `2026` `05:00`-`07:00` UTC

[ERI1][Dedicated Servers] - Rack E101B13 maintenance notification Apr `21`, `2026` `07:00`-`09:00` UTC

[ERI1][Dedicated Servers] - Rack E101B10 maintenance notification Apr `21`, `2026` `11:00`-`13:00` UTC

[ERI1][Dedicated Servers] - Rack E101B06 maintenance notification Apr `21`, `2026` `20:00`-`22:00` UTC

[ERI1][Dedicated Servers] - Rack E101B07 maintenance notification Apr `22`, `2026` `05:00`-`07:00` UTC