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OVHcloud Bare Metal Cloud Status

Current status
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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

All Systems Operational

About This Site

Welcome to the Bare Metal Cloud status page for real-time information on system performance and availability.

Dedicated Servers || Additional services Operational
BHS Operational
ERI Operational
GRA Operational
LIM Operational
YNM Operational
RBX Operational
SBG Operational
SGP Operational
SYD Operational
WAW Operational
YYZ Operational
Dedicated Servers || Delivery Operational
Zone Europe Operational
Zone APAC Operational
Zone Canada Operational
Dedicated Servers || Global Infrastructure Operational
BHS Operational
ERI Operational
GRA Operational
LIM Operational
RBX Operational
SBG Operational
SGP Operational
SYD Operational
WAW Operational
YNM Operational
YYZ Operational
Dedicated Servers || Operating System Operational
Zone Europe Operational
Zone APAC Operational
Zone Canada Operational
Dedicated Servers || Network Operational
BHS Operational
CCH Operational
ERI Operational
GRA Operational
IEB Operational
LIM Operational
MR9 Operational
RBX Operational
SBG Operational
SGP Operational
SYD Operational
WAW Operational
YNM Operational
YYZ Operational
US-EAST-VA Operational
US-WEST-OR Operational
US-WEST-LZ-SEA Operational
DNS || DNS Secondary Operational
ns-kimsufi Operational
sdns1 Operational
sdns2 Operational
sdns1-ca Operational
sdns2-ca Operational
Identity, Security & Operations || Key Management Service Operational
EU-WEST-GRA Operational
EU-WEST-LIM Operational
EU-SOUTH-MIL Operational
EU-WEST-PAR Operational
EU-WEST-RBX Operational
EU-WEST-SBG Operational
AP-SOUTH-MUM Operational
AP-SOUTHEAST-SGP Operational
AP-SOUTHEAST-SYD Operational
CA-EAST-BHS Operational
CA-EAST-TOR Operational
EU-WEST-ERI Operational
EU-CENTRAL-WAW Operational
Licensing || All Services Operational
Zone Europe Operational
Zone APAC Operational
Zone Canada Operational
Managed Services || Cloud Databases GRA Operational
sql007 Operational
Managed Services || Enterprise Cloud Databases Operational
RBX Operational
GRA Operational
BHS Operational
Managed Services || Load Balancer Operational
GRA Operational
BHS Operational
RBX Operational
SBG Operational
YYZ Operational
SYD Operational
Managed Services || Logs Data Platform Operational
GRA Operational
BHS Operational
Managed Services || Managed Baremetal Operational
Compute Operational
Network Operational
Storage Operational
Management Operational
Delivery Operational
Storage and Backups || Backup Storage Operational
RBX Operational
BHS Operational
Storage and Backups || Block Storage Operational
BHS Operational
SBG6 Operational
UK1 Operational
DE1 Operational
GRA Operational
Storage and Backups || Cloud Disk Array Operational
GRA Operational
SBG Operational
BHS Operational
Storage and Backups || Enterprise File Storage Operational
BHS Operational
GRA Operational
LIM Operational
RBX Operational
SBG Operational
Storage and Backups || NAS HA Operational
RBX Operational
SBG Operational
BHS Operational
LIM Operational
Virtual Private Servers || Additional services Operational
EU-WEST-ERI Operational
EU-WEST-GRA Operational
SBG Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
UK2 Operational
US-EAST-LZ-ATL Operational
US-EAST-LZ-DAL Operational
US-EAST-LZ-MIA Operational
US-EAST-LZ-NYC Operational
US-EAST-VA Operational
US-WEST-LZ-PAO Operational
US-WEST-OR Operational
YNM Operational
MIL Operational
Virtual Private Servers || Delivery Operational
ERI Operational
GRA Operational
SBG Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
UK2 Operational
US-EAST-LZ-ATL Operational
US-EAST-LZ-DAL Operational
US-EAST-LZ-MIA Operational
US-EAST-LZ-NYC Operational
US-WEST-LZ-PAO Operational
US-WEST-OR Operational
US-EAST-VA Operational
YNM Operational
MIL Operational
Virtual Private Servers || Global Infrastructure Operational
ERI Operational
GRA Operational
SBG Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
UK2 Operational
US-EAST-LZ-ATL Operational
US-EAST-LZ-DAL Operational
US-EAST-LZ-MIA Operational
US-EAST-LZ-NYC Operational
US-EAST-VA Operational
US-WEST-LZ-PAO Operational
US-WEST-LZ-SEA Operational
US-WEST-OR Operational
YNM Operational
MIL Operational
Virtual Private Servers || Network Operational
ERI Operational
GRA Operational
SBG Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
UK2 Operational
US-EAST-LZ-ATL Operational
US-EAST-LZ-DAL Operational
US-EAST-LZ-MIA Operational
US-EAST-LZ-NYC Operational
US-EAST-VA Operational
US-WEST-LZ-PAO Operational
US-WEST-OR Operational
YNM Operational
MIL Operational
Virtual Private Servers || Operating System Operational
ERI Operational
GRA Operational
SBG Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
UK2 Operational
US-EAST-LZ-ATL Operational
US-EAST-LZ-DAL Operational
US-EAST-LZ-MIA Operational
US-EAST-LZ-NYC Operational
US-EAST-VA Operational
US-WEST-LZ-PAO Operational
US-WEST-OR Operational
YNM Operational
MIL Operational
MIL Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[SGP1][Dedicated Servers] - Racks 051012/050917A/050912 maintenance notification Nov 24, 2025 12:00-18:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on servers located in racks 051012, 050917A and 050912.

Start time : 24/11/2025 12:00 UTC
End time : 24/11/2025 18:00 UTC
Service impact : Servers in the specified racks will be temporarily unavailable for up to 6 hours during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be moving servers in the specified racks from SGP1 to SGP2.

Thank you for your understanding.
Posted on Nov 04, 2025 - 21:32 UTC

[GLOBAL][Network] - LACP aggregation maintenance notification Nov 25, 2025 13:00 - Nov 26, 2025 16:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 25/11/2025 13:00 UTC
End time : 26/11/2025 16:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on multiple network equipment.
See the related documentation page for additional information: https://help.ovhcloud.com/csm/en-ie-dedicated-servers-improve-network-resilience?id=kb_article_view&sysparm_article=KB0073256

Thank you for your understanding.
Posted on Oct 28, 2025 - 23:43 UTC

[GLOBAL][Dedicated Servers] - Network maintenance notification Nov 25, 2025 13:30-16:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer.

Start time : 25/11/2025 13:30 UTC
End time : 25/11/2025 16:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance for the API of our network infrastructure.

Thank you for your understanding.
Posted on Nov 04, 2025 - 21:22 UTC

[BHS8][Dedicated Servers] - Rack BHS0807A04B/BHS0807A04C/BHS0807B04A/BHS0807B04B/BHS0807B04C maintenance notification Nov 26, 2025 06:00-11:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 26/11/2025 06:00 UTC
End time : 26/11/2025 11:00 UTC
Service impact : During the maintenance servers located in racks BHS0807A04B, BHS0807A04C, BHS0807B04A, BHS0807B04B and BHS0807B04C will experience a loss of network connectivity for 1 hour.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on multiple network equipment on the specified racks.

Thank you for your understanding.
Posted on Oct 29, 2025 - 05:37 UTC

[RBX2][Dedicated Servers] - Racks 31A22/31A23 maintenance notification Nov 26, 2025 21:00 - Nov 27, 2025 06:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer.

Start time : 26/11/2025 21:00 UTC
End time : 27/11/2025 06:00 UTC
Service impact : Servers in the specified racks will be temporarily unavailable up to 9 hours during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be moving servers in the specified racks from RBX2 to RBX7.

Thank you for your understanding.
Posted on Nov 05, 2025 - 13:17 UTC

[SGP1][Dedicated Servers] - Room SGP1 maintenance notification Nov 27, 2025 12:00-18:00 UTC

Update - This maintenance has been re-scheduled.
Below you can find new information about the operation.

As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer in the room SGP1.

This may temporarily affect availability.
Start time: 27/11/2025 12:00 UTC
End time: 27/11/2025 18:00 UTC
Service impact: During the maintenance window, some servers in room SGP1 will be temporarily unavailable.
Please note that impacted customers will be notified through a ticket.
Service improvement: As part of our continuous improvement policy, we will migrate servers in the room SGP1 to SGP2.

Thank you for your understanding.
Nov 10, 2025 - 10:15 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer in the room SGP1.

This may temporarily affect availability.
Start time: 27/11/2025 13:00 UTC
End time: 27/11/2025 19:00 UTC
Service impact: During the maintenance window, some servers in room SGP1 will be temporarily unavailable.
Please note that impacted customers will be notified through a ticket.
Service improvement: As part of our continuous improvement policy, we will migrate servers in the room SGP1 to SGP2.

Thank you for your understanding.
Nov 07, 2025 - 10:23 UTC

[RBX4][Dedicated Servers] - Rack 50C17 maintenance notification Nov 30, 2025 23:00 - Dec 1, 2025 06:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure for rack 50C17.

Start time : 30/11/2025 23:00 UTC
End time : 01/12/2025 06:00 UTC
Service impact : Servers in rack 50C17 will be temporarily unavailable for a few minutes.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Posted on Nov 13, 2025 - 21:11 UTC

[GRA4][Dedicated Servers] - Rack GRA0406C02B maintenance notification Dec 2, 2025 03:00-04:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our network equipment in the rack GRA0406C02B.

Start time : 02/12/2025 03:00 UTC
End time : 02/12/2025 04:00 UTC
Service impact : During the maintenance window, customers with LACP enabled will experience temporary bandwidth perturbation on their public and private networks.
Service improvement : As part of our continuous improvement policy, we will be carrying out maintenance on our network equipment.

Thank you for your understanding.
Posted on Nov 07, 2025 - 11:50 UTC

[SGP1][Dedicated Servers] - Racks 050811/050812/040924 maintenance notification Dec 2, 2025 12:00-18:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer for some servers in racks 050811, 050812 and 040924.

Start time : 02/12/2025 12:00 UTC
End time : 02/12/2025 18:00 UTC
Service impact : During the maintenance, some servers in the specified racks will be temporarily unavailable.
Service improvement : As part of our continuous improvement policy, we will migrate servers from SGP1 to SGP2.

Thank you for your understanding.
Posted on Nov 13, 2025 - 21:24 UTC

[BHS8][Dedicated Servers] - Rack BHS0807B03C/BHS0807B03B/BHS0807A04A/BHS0807A03C/BHS0807A03B maintenance notification. Dec 3, 2025 06:00-11:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 03/12/2025 06:00 UTC
End time : 03/12/2025 11:00 UTC
Service impact : During the maintenance servers located in racks BHS0807B03C, BHS0807B03B, BHS0807A04A, BHS0807A03C and BHS0807A03B will experience a loss of network connectivity for 1 hour.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on multiple network equipments on the specified racks.

Thank you for your understanding.
Posted on Oct 29, 2025 - 05:32 UTC

[RBX7][Dedicated Servers] - Rack R719A08 maintenance notification Dec 4, 2025 03:00-03:30 UTC

As part of our continuous improvement plan, maintenance is scheduled on our vRack private network equipment.

Start time : 04/12/2025 03:00 UTC
End time : 04/12/2025 03:30 UTC
Service impact : The vRack private network will be unavailable during the maintenance window.
Service improvement : As part of our continuous improvement policy, we will be performing maintenance on our network equipment in rack R719A08.

Thank you for your understanding.
Posted on Nov 20, 2025 - 19:02 UTC

[SGP1][Dedicated Servers] - Racks 050811/040924 maintenance notification Dec 4, 2025 12:00-18:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer for some servers in racks 050811 and 040924.

Start time : 04/12/2025 12:00 UTC
End time : 04/12/2025 18:00 UTC
Service impact : During the maintenance, some servers in the specified racks will be temporarily unavailable.
Service improvement : As part of our continuous improvement policy, we will migrate servers in the room SGP1 to SGP2.

Thank you for your understanding.
Posted on Nov 13, 2025 - 21:29 UTC

[GRA3][Dedicated Servers] - Room GRA0327A Dec 10, 2025 06:00-11:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 10/12/2025 06:00 UTC
End time : 10/12/2025 11:00 UTC
Service impact : Customers may experience up to 5 hours of service unavailability affecting the racks listed below :
GRA0327A05B
GRA0327A07B
GRA0327A07C

During the maintenance window, access to the IPMI (Intelligent Platform Management Interface) will be temporarily unavailable for the racks listed below :
GRA0327A05A
GRA0327A06A
GRA0327A06B
GRA0327A06C
GRA0327A07A
GRA0327A05B
GRA0327A07B
GRA0327A07C

Please note that the maintenance may take less time than expected.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on multiple network equipment on the specified racks.

Thank you for your understanding.
Posted on Oct 30, 2025 - 14:24 UTC

[RBX2][Dedicated Servers] - Racks 31A19/31A20/31A21 maintenance notification Dec 16, 2025 21:00 - Dec 17, 2025 06:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer.

Start time : 16/12/2025 21:00 UTC
End time : 17/12/2025 06:00 UTC
Service impact : Servers in the specified racks will be temporarily unavailable up to 9 hours during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be moving servers in the specified racks from RBX2 to RBX7.

Thank you for your understanding.
Posted on Nov 05, 2025 - 13:13 UTC

[LIM1][Dedicated Servers] - Rack L122B01/L122B02/L122B03/L122B04/L122B05 maintenance notification. Jan 6, 2026 05:00-16:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 06/01/2026 05:00 UTC
End time : 06/01/2026 16:00 UTC
Service impact : During the maintenance servers located in racks L122B01, L122B02, L122B03, L122B04 and L122B05 will experience a loss of network connectivity for 1 hour.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on multiple network equipments on the specified racks.

Thank you for your understanding.
Posted on Nov 20, 2025 - 22:28 UTC
Nov 22, 2025
[RBX2][Dedicated Servers] - Rack 22B07 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 22/11/2025 06:17 UTC
End time : 22/11/2025 07:38 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 22, 07:51 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack 22B07.

Here are some supplementary details :

Start time : 22/11/2025 06:17 UTC
Impacted Service(s) : All servers in the rack 22B07 are temporarily unavailable.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Nov 22, 06:42 UTC
[RBX2][Dedicated Servers] - Rack 24B02 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 22/11/2025 06:08 UTC
End time : 22/11/2025 07:32 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 22, 07:50 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack 24B02.

Here are some supplementary details :

Start time : 22/11/2025 06:08 UTC
Impacted Service(s) : All servers in the rack 24B02 are temporarily unavailable.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Nov 22, 06:21 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack 24B02.

Here are some supplementary details :
Start time : 22/11/2025 06:08 UTC
Impacted Service(s) : All servers in the rack 24B02 are temporarily unavailable.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.
Nov 22, 06:17 UTC
[RBX2][Dedicated Servers] - Rack 23A01 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 22/11/2025 04:42 UTC
End time : 22/11/2025 07:00 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 22, 07:28 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack 23A01.

Here are some supplementary details :

Start time : 22/11/2025 04:42 UTC
Impacted Service(s) : All servers in the rack 23A01 are temporarily unavailable.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Nov 22, 05:23 UTC
[RBX2][Dedicated Servers] - Row 31A & 34A Maintenance notification
Completed - The scheduled maintenance has been completed.
Nov 22, 03:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 21:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer.

Start time : 21/11/2025 21:00 UTC
End time : 22/11/2025 06:00 UTC
Service impact : The few customers affected by this maintenance have already been individually contacted and informed of its impact.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Dedicated Servers infrastructure.

Thank you for your understanding.
Oct 29, 08:03 UTC
Nov 21, 2025
[RBX3][Dedicated Servers] - Rack 42E17 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers on rack 42E17 has been resolved.

Start time : 21/11/2025 18:28 UTC
End time : 21/11/2025 19:23 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 21, 19:24 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack.

Here are some supplementary details :

Start time : 21/11/2025 18:28 UTC
Impacted Service(s) : Some servers in the rack 42E17 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access and use their servers located in the specified rack.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 21, 18:58 UTC
[SBG5][Cooling System] - Rack SBG0505B09B maintenance notification
Completed - The scheduled maintenance has been completed.
Nov 21, 15:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 08:06 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 21/11/2025 07:45 UTC
End time : 21/11/2025 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Nov 21, 08:05 UTC
[SBG5][Cooling System] - Rack SBG0505B04A maintenance notification
Completed - The scheduled maintenance has been completed.
Nov 21, 15:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 08:05 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 21/11/2025 07:45 UTC
End time : 21/11/2025 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Nov 21, 08:03 UTC
[WAW1][Dedicated Servers] - Rack W01A02 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers on rack W01A02 has been resolved.

Start time : 21/11/2025 09:54 UTC
End time : 21/11/2025 12:31 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 21, 13:15 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack W01A02.

Here are some supplementary details :

Start time : 21/11/2025 09:54 UTC
Impacted Service(s) : All servers in the rack W01A02 are temporarily unavailable.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 21, 10:16 UTC
[BHS1][Dedicated Servers] - Rack T01C62 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 21/11/2025 07:47 UTC
End time : 21/11/2025 11:08 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 21, 11:28 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack T01C62.

Here are some supplementary details :

Start time : 21/11/2025 07:47 UTC
Impacted Service(s) : Some servers in the rack T01C62 are temporarily unavailable.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Nov 21, 08:18 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack T01C62.

Here are some supplementary details :

Start time : 21/11/2025 07:47 UTC
Impacted Service(s) : Some servers in the rack T01C62 are temporarily unavailable.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 21, 07:54 UTC
[RBX3][Dedicated Servers] - Rack 46J13 incident notification
Resolved - We had an incident on Dedicated Servers offer which has now been resolved.

Here are some supplementary details :

Start time : 21/11/2025 04:45 UTC
End time : 21/11/2025 05:14 UTC
Impacted Service(s) : Servers in the specified rack are no longer able to access the public network.
Root Cause : This incident was caused by a hardware issue.

We thank you for your understanding and patience throughout this incident.
Nov 21, 05:23 UTC
Nov 20, 2025
[RBX8][Dedicated Servers] - Rack R809R07 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers on rack R809R07 has been resolved.

Start time : 20/11/2025 10:54 UTC
End time : 20/11/2025 12:36 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 20, 12:51 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack.

Here are some supplementary details :

Start time : 20/11/2025 10:54 UTC
Impacted Service(s) : vRack network is temporarily unavailable for servers in rack R809R07.
Customers Impact : Customers are temporarily unable to access and use their servers located in the specified rack through the vRack network.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 20, 11:19 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary issue in the rack R809R07.

Here are some supplementary details :

Start time : 20/11/2025 10:54 UTC
Impacted Service(s) : vRack network is temporarily unavailable for servers in rack R809R07.
Customers Impact : Customers are temporarily unable to access and use their servers located in the specified rack through the vRack network.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 20, 11:02 UTC
[RBX2][Dedicated Servers] - Rack 24D18 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers on rack 24D18 has been resolved.

Start time : 20/11/2025 10:02 UTC
End time : 20/11/2025 11:12 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 20, 11:14 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack.

Here are some supplementary details :

Start time : 20/11/2025 10:02 UTC
Impacted Service(s) : Public network is temporarily unavailable for servers in rack 24D18.
Customers Impact : Customers are temporarily unable to access and use their servers located in the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 20, 10:13 UTC
Nov 19, 2025
[GRA1][Dedicated Servers] - Room G131B incident notification
Resolved - We would like to inform you that the incident on the room G131B has now been resolved.

Here is detail for this incident :
Start time : 19/11/2025 14:06 UTC
End time : 19/11/2025 17:30 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We thank you for your understanding and patience throughout this incident.
Nov 19, 17:32 UTC
Identified - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : We would like to inform you that a significant number of servers are now operational.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : Our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Nov 19, 15:20 UTC
Investigating - We are currently experiencing an incident affecting our Dedicated Servers offering, which is causing temporary availability issues on the room G131B.

Here is detail for this incident :
Start time : 19/11/2025 14:06 UTC
Impacted Service(s) : All servers in the room G131B are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified room.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. 

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Nov 19, 14:17 UTC
[GRA2][Dedicated Servers] - Rack G208B14 incident notification
Resolved - We would like to inform you that the incident on the rack G208B14 has now been resolved.

Here is detail for this incident :
Start time : 19/11/2025 15:23 UTC
End time : 19/11/2025 16:34 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We thank you for your understanding and patience throughout this incident.
Nov 19, 16:39 UTC
Identified - We have determined the origin of the incident affecting our Dedicated Servers offering in the rack G208B14.

Here is detail for this incident :
Start time : 19/11/2025 15:23 UTC
Impacted Service(s) : All servers in the rack G208B14 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Nov 19, 15:35 UTC
Nov 18, 2025
[RBX2][Dedicated Servers] - Specific racks room 27 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offer has been resolved.

Start time : 18/11/2025 14:46 UTC
End time : 18/11/2025 16:30 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 18, 16:31 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific racks 27A01 - 27A03 - 27A04 - 27A05 - 27A06 -27A09 - 27A11 - 27A12 - 27A13 - 27A14 - 27A16 - 27B01 - 27B05 - 27B05 - 27B02 - 27B03 - 27B04.

Here are some supplementary details :

Start time : 18/11/2025 14:46 UTC
Impacted Service(s) : Servers in the specified racks are no longer able to access the vRack network.
Customers Impact : Customers are temporarily unable to access their servers via vRack network located on the specified racks.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 18, 16:07 UTC
[GRA3][Dedicated Servers] - Rack GRA0328B06A incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offer has been resolved.

Start time : 18/11/2025 13:36 UTC
End time : 18/11/2025 15:15 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 18, 15:30 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack GRA0328B06A.

Here are some supplementary details :

Start time : 18/11/2025 13:36 UTC
Impacted Service(s) : Servers in the specified rack are no longer able to access the vRack network.
Customers Impact : Customers are temporarily unable to access their servers via vRack network located on the specified racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 18, 14:00 UTC
[RBX8][Dedicated Servers] - racks R822R07/R822R08 Incident Notification
Resolved - We would like to inform you that the incident on our Dedicated Servers offer has now been resolved.

Here is detail for this incident :
Start time : 18/11/2025 02:17 UTC
End time : 18/11/2025 11:44 UTC
Root Cause : This incident was caused by a cooling system issue.

We thank you for your understanding and patience throughout this incident.
Nov 18, 11:46 UTC
Update - Ongoing Actions: Our teams are still working to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Nov 18, 08:23 UTC
Update - The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update : Some servers in the rack R822R07 are operational again.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding
Nov 18, 05:38 UTC
Update - The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update : All the servers in the rack R822R08 are operational again.

As soon as the situation evolves or the incident is resolved, we will keep you informed.


Thank you for your understanding
Nov 18, 03:29 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific racks R822R07/R822R08

Here are some supplementary details :

Start time : 18/11/2025 02:17 UTC
Impacted Service(s) : All servers in the rack R822R08 are temporarily unavailable.
Half of the servers in the rack R822R07 are temporarily unavailable.
Customers Impact : Customers cannot access their servers in these specific racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 18, 02:53 UTC
Investigating - We are currently experiencing an event affecting our Dedicated Servers offer in the specific racks R822R07/R822R08.

Start time : 18/11/2025 02:17 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 18, 02:45 UTC
Nov 17, 2025
[BHS5][Virtual Private Servers] - Instances incident notification
Resolved - We had an incident on Virtual Private Servers offer which has now been resolved.

Here are some supplementary details :

Start time : 17/11/2025 18:20 UTC
End time : 17/11/2025 18:37 UTC
Impacted Service(s) : Some Virtual Private Servers instances in the BHS5 region were temporarily unreachable.
Customers Impact : Some customers were temporarily unable to access and use their Virtual Private Servers instances in the specified region.
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
Nov 17, 18:48 UTC
[SBG3][Cooling System] - Rack S333B04 maintenance notification
Completed - All services are operational. No more impact since 16:00 UTC.
Nov 17, 15:59 UTC
Update - We regret to inform you that this maintenance has caused an incident.

Further details can be found at the following link : https://bare-metal-servers.status-ovhcloud.com/incidents/t54srwzr0yk2

We apologize for any inconvenience caused and appreciate your understanding.
Nov 17, 13:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 07:50 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 17/11/2025 08:00 UTC
End time : 17/11/2025 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Nov 17, 07:49 UTC
[GRA6][Virtual Private Servers] - Network equipment maintenance notification
Completed - The scheduled maintenance has been completed.
Nov 17, 15:34 UTC
Update - Operations on this maintenance will take longer than expected.
Update will be posted when operations are done
Nov 17, 14:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 13:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our Virtual Private Servers offer.

Start time : 17/11/2025 13:00 UTC
End time : 17/11/2025 14:30 UTC
Service impact : Some services may experience increased latency or packet loss for up to 1 second during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our network equipment.

Thank you for your understanding.
Nov 12, 21:36 UTC
[SBG3][Dedicated Servers] - Rack S333B04 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 17/11/2025 12:25 UTC
End time : 17/11/2025 14:57 UTC
Root Cause : This incident was caused by this maintenance : https://bare-metal-servers.status-ovhcloud.com/incidents/

We apologize for any inconvenience caused and appreciate your understanding.
Nov 17, 15:03 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : A significant number of servers are operational again.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 17, 14:18 UTC
Identified - We have determined the origin of the incident affecting our Dedicated Servers offering in the rack S333B04.

Here is detail for this incident :
Start time : 17/11/2025 12:25 UTC
Impacted Service(s) : All servers in the rack S333B04 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by this maintenance : https://bare-metal-servers.status-ovhcloud.com/incidents/smgp1vdq6bql
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Nov 17, 13:15 UTC
[GRA8][Virtual Private Servers] - Network equipment maintenance notification
Completed - The scheduled maintenance has been completed.
Nov 17, 13:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 12:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our Virtual Private Servers offer.

Start time : 17/11/2025 12:00 UTC
End time : 17/11/2025 13:30 UTC
Service impact : Some services may experience increased latency or packet loss for up to 1 second during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our network equipment.

Thank you for your understanding.
Nov 12, 21:34 UTC
[DE2][Virtual Private Servers] - Network equipment maintenance notification
Completed - The scheduled maintenance has been completed.
Nov 17, 12:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 11:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our Virtual Private Servers offer.

Start time : 17/11/2025 11:00 UTC
End time : 17/11/2025 12:30 UTC
Service impact : Some services may experience increased latency or packet loss for up to 1 second during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our network equipment.

Thank you for your understanding.
Nov 12, 21:32 UTC
[BHS6][Virtual Private Servers] - Network equipment maintenance notification
Completed - The scheduled maintenance has been completed.
Nov 17, 11:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 10:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our Virtual Private Servers offer.

Start time : 17/11/2025 10:00 UTC
End time : 17/11/2025 11:30 UTC
Service impact : Some services may experience increased latency or packet loss for up to 1 second during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our network equipment.

Thank you for your understanding.
Nov 12, 21:26 UTC
[WAW1][Dedicated Servers] - Rack W01A21 incident notification
Resolved - We would like to inform you that the incident on the rack W01A21 has now been resolved.

Here is detail for this incident :
Start time : 17/11/2025 10:12 UTC
End time : 17/11/2025 11:00 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We thank you for your understanding and patience throughout this incident.
Nov 17, 11:06 UTC
Identified - We have determined the origin of the incident affecting our Dedicated Servers offering in the rack W01A21.

Here is detail for this incident :
Start time : 17/11/2025 10:12 UTC
Impacted Service(s) : All servers in the rack W01A21 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located in the specified rack.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Nov 17, 10:31 UTC
[WAW2][Virtual Private Servers] - Network equipment maintenance notification
Completed - The scheduled maintenance has been completed.
Nov 17, 10:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 09:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our Virtual Private Servers offer.

Start time : 17/11/2025 09:00 UTC
End time : 17/11/2025 10:30 UTC
Service impact : Some services may experience increased latency or packet loss for up to 1 second during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our network equipment.

Thank you for your understanding.
Nov 12, 21:24 UTC
[SBG8][Virtual Private Servers] - Network equipment maintenance notification
Completed - The scheduled maintenance has been completed.
Nov 17, 09:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 08:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our Virtual Private Servers offer.

Start time : 17/11/2025 08:00 UTC
End time : 17/11/2025 09:30 UTC
Service impact : Some services may experience increased latency or packet loss for up to 1 second during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our network equipment.

Thank you for your understanding.
Nov 12, 21:20 UTC
[LIM3][Dedicated Servers] - Rack LIM0311B01A incident notification
Resolved - We would like to inform you that the incident on the rack LIM0311B01A has now been resolved.

Here is detail for this incident :
Start time : 13/11/2025 13:52 UTC
End time : 17/11/2025 08:45 UTC
Root Cause : This incident was caused by a cooling system issue.

We thank you for your understanding and patience throughout this incident.
Nov 17, 08:45 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Half of the servers are available again.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 13, 15:11 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack LIM0311B01A.

Here are some supplementary details :

Start time : 13/11/2025 13:52 UTC
Impacted Service(s) : All servers in the rack LIM0311B01A are temporarily unavailable.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Nov 13, 15:09 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack LIM0311B01A.

Here are some supplementary details :

Start time : 13/11/2025 13:52 UTC
Impacted Service(s) : All servers in the rack LIM0311B01A are temporarily unavailable.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 13, 14:29 UTC
Nov 16, 2025
[GRA1][Dedicated Servers] - Racks G124A02 to G124A19 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 16/11/2025 10:07 UTC
End time : 16/11/2025 12:49 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 16, 12:58 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific racks G124A02, G124A03, G124A04, G124A06, G124A07, G124A08, G124A09, G124A10, G124A11, G124A12, G124A14, G124A15, G124A17, G124A19.

Here are some supplementary details :

Start time : 16/11/2025 10:07 UTC
Impacted Service(s) : Servers in the specified racks are no longer able to access the vRack network.
Customers Impact : Customers are temporarily unable to access their servers via vRack network located on the specified racks.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 16, 11:35 UTC
Nov 15, 2025
[RBX2][Dedicated Servers] - Row 31A & B Maintenance notification
Completed - All services are operational. No more impact since 6:00 UTC.
Nov 15, 06:12 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 12, 10:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 21:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer.

Start time : 11/11/2025 21:00 UTC
End time : 15/11/2025 06:00 UTC
Service impact : The few customers affected by this maintenance have already been individually contacted and informed of its impact.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Dedicated Servers infrastructure.

Thank you for your understanding.
Oct 29, 07:58 UTC
Nov 14, 2025

No incidents reported.

Nov 13, 2025
[US-WEST-LZ-PAO][Virtual Private Servers] - Some actions temporarily unavailable
Resolved - We are pleased to inform you that the incident affecting our Virtual Private Servers in US-WEST-LZ-PAO region has been resolved.

Start time : 12/11/2025 14:48 UTC
End time : 13/11/2025 21:15 UTC
Root Cause : This incident was caused by an incident from our provider's side.

We apologize for any inconvenience caused and appreciate your understanding
Nov 13, 22:02 UTC
Update - Please find below an update on the situation:
Update : A connectivity issue is currently impacting the local zone US-WEST-LZ-PAO.
Ongoing Actions : Our teams and our provider are fully mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Nov 13, 01:20 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Virtual Private Servers offer on the specific region.

Here are some supplementary details :

Start time : 12/11/2025 14:48 UTC
Impacted Service(s) : Actions like creation, update, deletion on Virtual Private Servers instances are temporarily unavailable.
Customers Impact : Customers are temporarily unable to make actions like creation, update, deletion on their Virtual Private Servers instances.
Root Cause : This incident is caused by an incident from our provider's side.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 12, 16:53 UTC
[ERI][Network] - Network equipment maintenance notification
Completed - The scheduled maintenance has been completed.
Nov 13, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 18:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 13/11/2025 18:00 UTC
End time : 13/11/2025 22:00 UTC
Service impact : During operations, IPMI will be unreachable for 3-5 minutes.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on multiple network equipment.

Thank you for your understanding.
Nov 8, 05:30 UTC
[SBG][Virtual Private Servers] Infrastructure maintenance notification
Completed - We would like to inform you that the maintenance on our is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.
Nov 13, 14:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 13:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Virtual Private Servers offer.

Start time : 13/11/2025 13:00 UTC
End time : 13/11/2025 14:30 UTC
Service impact : Some services may experience increased latency or packet loss for up to 1 second during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Virtual Private Servers infrastructure.

Thank you for your understanding.
Nov 7, 19:04 UTC
[GRA][Virtual Private Servers] Infrastructure maintenance notification
Completed - We would like to inform you that the maintenance on our is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.
Nov 13, 13:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Virtual Private Servers offer.

Start time : 13/11/2025 08:00 UTC
End time : 13/11/2025 09:30 UTC
Service impact : Some services may experience increased latency or packet loss for up to 1 second during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Virtual Private Servers infrastructure.

Thank you for your understanding.
Nov 7, 18:52 UTC
[BHS][Virtual Private Servers] Infrastructure maintenance notification
Completed - We would like to inform you that the maintenance on our is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.
Nov 13, 13:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 10:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Virtual Private Servers offer.

Start time : 13/11/2025 10:00 UTC
End time : 13/11/2025 11:30 UTC
Service impact : Some services may experience increased latency or packet loss for up to 1 second during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Virtual Private Servers infrastructure.

Thank you for your understanding.
Nov 7, 18:57 UTC
[UK2][Virtual Private Servers] Infrastructure maintenance notification
Completed - We would like to inform you that the maintenance on our is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.
Nov 13, 13:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 11:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Virtual Private Servers offer.

Start time : 13/11/2025 11:00 UTC
End time : 13/11/2025 12:30 UTC
Service impact : Some services may experience increased latency or packet loss for up to 1 second during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Virtual Private Servers infrastructure.

Thank you for your understanding.
Nov 7, 19:01 UTC
[SBG5][Dedicated Servers] - Rack SBG0505B06B maintenance notification
Completed - The scheduled maintenance has been completed.
All the services are now operational
Nov 13, 12:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 10:01 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 13/11/2025 10:00 UTC
End time : 13/11/2025 12:00 UTC
Service impact : Servers in the specified rack will be temporarily unavailable during the maintenance window.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Oct 31, 13:21 UTC
[US-EAST-VA][Virtual Private Servers] Infrastructure maintenance notification
Completed - The scheduled maintenance has been completed.
All the services are now operational
Nov 13, 11:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 09:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Virtual Private Servers offer.

Start time : 13/11/2025 09:00 UTC
End time : 13/11/2025 10:30 UTC
Service impact : Some services may experience increased latency or packet loss for up to 1 second during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Public Cloud infrastructure.

Thank you for your understanding.
Nov 7, 18:20 UTC
[GRA][Virtual Private Servers] - Instances incident notification
Resolved - We are pleased to inform you that the incident affecting our Compute - Instance has been resolved.

Start time : 13/11/2025 10:27 UTC
End time : 13/11/2025 10:51 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 13, 10:53 UTC
Investigating - We have determined the origin of the incident affecting our Virtual Private Servers offering in the region GRA2.

Here is detail for this incident :
Start time : 13/11/2025 10:27 UTC
Impacted Service(s) : Some instances in the Graveline region are unreachable.
Customers Impact : Customers are temporarily unable to access and use their instances located in the specified regions.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Nov 13, 10:39 UTC
[WAW2][Virtual Private Servers] - Instances incident notification
Resolved - We are pleased to inform you that the incident affecting our Virtual Private Servers offering in the region WAW2 has been resolved.

Start time : 13/11/2025 01:20 UTC
End time : 13/11/2025 06:10 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 13, 06:47 UTC
Identified - We have determined the origin of the incident affecting our Virtual Private Servers offering in the region WAW2.

Here is detail for this incident :
Start time : 13/11/2025 01:20 UTC
Impacted Service(s) : Some instances in the WAW2 region are unreachable.
Customers Impact : Customers are temporarily unable to access and use their instances located in the specified regions.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Nov 13, 01:44 UTC
[UK2][Virtual Private Servers] - Instances incident notification
Resolved - We would like to inform you that the incident on our Virtual Private Servers offering has now been resolved.

Here is detail for this incident :
Start time : 13/11/2025 01:46 UTC
End time : 13/11/2025 04:12 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We thank you for your understanding and patience throughout this incident.
Nov 13, 04:23 UTC
Identified - We have determined the origin of the incident affecting our Virtual Private Servers offering in the region UK2.

Here is detail for this incident :
Start time : 13/11/2025 01:46 UTC
Impacted Service(s) : Some instances in the UK2 region are unreachable.
Customers Impact : Customers are temporarily unable to access and use their instances located in the specified region.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Nov 13, 02:10 UTC
[BHS5][Dedicated Servers] - Rack T05E31 incident notification
Resolved - We would like to inform you that the incident on the rack T05E31 has now been resolved.

Here is detail for this incident :
Start time : 13/11/2025 00:45 UTC
End time : 13/11/2025 01:30 UTC
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
Nov 13, 01:36 UTC
Identified - We have determined the origin of the incident affecting our Dedicated Servers offering in the rack T05E31.

Here is detail for this incident :
Start time : 13/11/2025 00:45 UTC
Impacted Service(s) : The vRack private network is temporarily unavailable for some servers located in the rack T05E31.
Customers Impact : Customers are temporarily unable to access and use their servers in the specified rack through vRack private network.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Nov 13, 00:58 UTC
[GRA2/4][Virtual Private Servers] - Instances incident notification
Resolved - We would like to inform you that the incident on our Virtual Private Servers offering has now been resolved.

Here is detail for this incident :
Start time : 12/11/2025 17:28 UTC
End time : 13/11/2025 01:03 UTC
Root Cause : This incident was caused by a cooling system issue.

We thank you for your understanding and patience throughout this incident.
Nov 13, 01:10 UTC
Identified - We have determined the origin of the incident affecting our Virtual Private Servers offering in the regions GRA2/4.

Here is detail for this incident :
Start time : 12/11/2025 17:28 UTC
Impacted Service(s) : Some instances in the GRA2/4 regions are unreachable.
Customers Impact : Customers are temporarily unable to access and use their instances located in the specified regions.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Nov 13, 00:14 UTC
Nov 12, 2025
[GRA1][Dedicated Servers] - Rack G117A22 incident notification
Resolved - We would like to inform you that the incident on the rack G117A22 has now been resolved.

Here is detail for this incident :
Start time : 12/11/2025 22:09 UTC
End time : 12/11/2025 22:42 UTC
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
Nov 12, 22:44 UTC
Identified - We have determined the origin of the incident affecting our Dedicated Servers offering in the rack G117A22.

Here is detail for this incident :
Start time : 12/11/2025 22:09 UTC
Impacted Service(s) : The vRack private network is temporarily unavailable for some servers located in the rack G117A22.
Customers Impact : Customers are temporarily unable to access and use their servers in the specified rack through vRack private network.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Nov 12, 22:22 UTC
[ERI1][Network] - Racks ERI0102C02A - ERI0102C02B network equipment maintenance notification
Completed - The scheduled maintenance has been completed.
Nov 12, 20:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 20:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 12/11/2025 20:00 UTC
End time : 12/11/2025 22:00 UTC
Service impact : The IPMI service will be temporarily unavailable for 5 minutes during this maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on multiple network equipment.

Thank you for your understanding.
Nov 7, 18:11 UTC
[US-WEST-OR][Virtual Private Servers] Infrastructure maintenance notification
Completed - The scheduled maintenance has been completed.
Nov 12, 16:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 15:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Virtual Private Servers offer.

Start time : 12/11/2025 15:00 UTC
End time : 12/11/2025 16:30 UTC
Service impact : Some services may experience increased latency or packet loss for up to 1 second during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Virtual Private Servers infrastructure.

Thank you for your understanding.
Nov 7, 18:34 UTC
[SYD][Virtual Private Servers] Infrastructure maintenance notification
Completed - The scheduled maintenance has been completed.
Nov 12, 16:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 14:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Virtual Private Servers offer.

Start time : 12/11/2025 14:00 UTC
End time : 12/11/2025 15:30 UTC
Service impact : Some services may experience increased latency or packet loss for up to 1 second during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Virtual Private Servers infrastructure.

Thank you for your understanding.
Nov 7, 18:48 UTC
[MIL][Virtual Private Servers] Infrastructure maintenance notification
Completed - The scheduled maintenance has been completed.
Nov 12, 14:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 13:05 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Virtual Private Servers offer.

Start time : 12/11/2025 13:00 UTC
End time : 12/11/2025 14:30 UTC
Service impact : Some services may experience increased latency or packet loss for up to 1 second during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Virtual Private Servers infrastructure.

Thank you for your understanding.
Nov 12, 13:03 UTC
[YNM][Virtual Private Servers] Infrastructure maintenance notification
Completed - The scheduled maintenance has been completed.
Nov 12, 13:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 10:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Virtual Private Servers offer.

Start time : 12/11/2025 10:00 UTC
End time : 12/11/2025 11:30 UTC
Service impact : Some services may experience increased latency or packet loss for up to 1 second during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Virtual Private Servers infrastructure.

Thank you for your understanding.
Nov 7, 18:40 UTC
[MIL][Virtual Private Servers] Infrastructure maintenance notification
Completed - The scheduled maintenance has been completed.
Nov 12, 13:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 13:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Virtual Private Servers offer.

Start time : 12/11/2025 13:00 UTC
End time : 12/11/2025 14:30 UTC
Service impact : Some services may experience increased latency or packet loss for up to 1 second during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Virtual Private Servers infrastructure.

Thank you for your understanding.
Nov 7, 19:08 UTC
[GLOBAL][Dedicated Servers] - Debian 13/Proxmox 9 installation changes for UEFI boot servers
Completed - We would like to inform you that the maintenance on our is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.
Nov 12, 12:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 10:01 UTC
Scheduled - As part of our continuous improvement plan, a change is scheduled on the installation process for Debian 13 and Proxmox VE 9 installation on UEFI Dedicated servers.

Start time : 12/11/2025 10:00 UTC
End time : 12/11/2025 13:00 UTC
Service impact : None
Service improvement : Starting on 12/11/2025, all new Debian 13 and Proxmox 9 installations will feature an EFI System Partition (ESP) over RAID1 instead of several ESPs. Legacy boot servers are not affected. Please refer to https://community.ovhcloud.com/community/en/upcoming-change-efi-system-partition-over-raid1-for-linux-installations?id=community_question&sys_id=8602b59034ac7290f078f43c21c5a60d for additional information.

Thank you for your understanding.
Oct 8, 18:28 UTC
[GRA][Virtual Private Servers] Infrastructure maintenance notification
Completed - We would like to inform you that the maintenance on our is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.
Nov 12, 10:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 09:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Virtual Private Servers offer.

Start time : 12/11/2025 09:00 UTC
End time : 12/11/2025 10:30 UTC
Service impact : Some services may experience increased latency or packet loss for up to 1 second during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Virtual Private Servers infrastructure.

Thank you for your understanding.
Nov 7, 18:37 UTC
[RBX8][Dedicated Servers] - Rack R807L24 - R807L22 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 12/11/2025 09:00 UTC
End time : 12/11/2025 10:00 UTC
Root Cause : This incident is caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 12, 10:17 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Some of the servers are now operational again.
Ongoing Actions : Our team is working to fix the remaining servers.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Nov 12, 09:52 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific racks.

Here are some supplementary details :

Start time : 12/11/2025 09:00 UTC
Impacted Service(s) : All servers in the rack R807L24 and R807L22 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access and use their servers in the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Nov 12, 09:27 UTC
Investigating - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack.

Here are some supplementary details :

Start time : 12/11/2025 09:00 UTC
Impacted Service(s) : All servers in the rack R807L24 and R807L22 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access and use their servers in the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.
Nov 12, 09:12 UTC
[YNM1][Dedicated Servers] - Row YNM0102F maintenance notification
Completed - We would like to inform you that the maintenance on our is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.
Nov 12, 09:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 09:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 12/11/2025 09:00 UTC
End time : 12/11/2025 10:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance for servers in row YNM0102F electrical infrastructure.

Thank you for your understanding.
Nov 10, 13:32 UTC
[ERI1][Dedicated Servers] - Rack E102G02 maintenance notification
Completed - We would like to inform you that the maintenance on our is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.
Nov 12, 09:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer on rack E102G02.

This may temporarily affect availability.
Start time: 12/11/2025 08:00 UTC
End time: 12/11/2025 11:30 UTC
Service impact: During the operation, servers in rack E102G02 will be temporarily unavailable.
Service improvement: As part of our continuous improvement policy, we will migrate servers in rack E102G02 to racks ERI0102C01B and ERI0102C01C.

Thank you for your understanding.
Oct 23, 21:18 UTC
[LIM1][Dedicated Servers] - Rack L114B14 incident notification
Resolved - We had an incident on Dedicated Servers offer on rack L114B14 which has now been resolved.

Here are some supplementary details :

Start time : 12/11/2025 08:27 UTC
End time : 12/11/2025 08:41UTC
Impacted Service(s) : Some servers in the rack L114B14 were temporarily unavailable.
Customers Impact : Some customers were temporarily unable to access and use their servers located in the specified rack.
Root Cause : This incident was caused by an electrical equipment issue.

We thank you for your understanding and patience throughout this incident.
Nov 12, 08:47 UTC
[ERI1][Dedicated Servers] - Rack E102G03 maintenance notification
Completed - We would like to inform you that the maintenance on our is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.
Nov 12, 07:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 07:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer on rack E102G03.

This may temporarily affect availability.
Start time: 12/11/2025 07:00 UTC
End time: 12/11/2025 08:30 UTC
Service impact: During the operation, servers in rack E102G03 will be temporarily unavailable.
Service improvement: As part of our continuous improvement policy, we will migrate servers in rack E102G03 to rack ERI0102C02A.

Thank you for your understanding.
Sep 17, 23:47 UTC
Nov 11, 2025
[BHS7][Dedicated Servers] - Rack B703B02 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers in rack B703B02 has been resolved.

Start time : 11/11/2025 15:00 UTC
End time : 11/11/2025 18:49 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 11, 18:52 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack.

Here are some supplementary details :

Start time : 11/11/2025 15:00 UTC
Impacted Service(s) : Some servers in the rack B703B02 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access and use their servers in the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Nov 11, 16:10 UTC
[ERI1][Dedicated Servers] - Rack ERI0112E05B incident notification
Resolved - We had an incident on Dedicated Servers offer on rack ERI0112E05B which has now been resolved.

Here are some supplementary details :

Start time : 11/11/2025 16:38 UTC
End time : 11/11/2025 16:57 UTC
Impacted Service(s) : Public network was temporarily unavailable for servers in rack ERI0112E05B.
Customers Impact : Customers were temporarily unable to access and use their servers in the specified rack.
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
Nov 11, 17:07 UTC
[GRA6][Virtual Private Servers] - Instances incident notification
Resolved - We are pleased to inform you that the incident affecting our Virtual Private Servers in GRA6 region has been resolved.

Start time : 11/11/2025 09:32 UTC
End time : 11/11/2025 15:05 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 11, 15:06 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Most instances are now operational.
Ongoing Actions : Our team is mobilised and working to fix the remaining ones.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Nov 11, 12:06 UTC
Identified - We have determined the origin of the incident affecting our Virtual Private Servers offering on the region GRA6.

Here is detail for this incident :
Start time : 11/11/2025 09:32 UTC
Impacted Service(s) : Some instances are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access and use their instances located in the specified region.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Nov 11, 09:56 UTC
[ERI1][Dedicated Servers] - Rack E102G01 maintenance notification
Completed - We would like to inform you that the maintenance on our is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.
Nov 11, 12:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 11:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer on rack E102G01.

This may temporarily affect availability.
Start time: 11/11/2025 11:00 UTC
End time: 11/11/2025 12:30 UTC
Service impact: During the operation, servers in rack E102G01 will be temporarily unavailable.
Service improvement: As part of our continuous improvement policy, we will migrate servers in rack E102G01 to rack ERI0102C01B.

Thank you for your understanding.
Sep 17, 23:54 UTC
[ERI1][Dedicated Servers] - Rack E102G01 maintenance notification
Completed - We would like to inform you that the maintenance on our is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.
Nov 11, 12:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 10:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer on rack E102G01.

This may temporarily affect availability.
Start time: 11/11/2025 10:00 UTC
End time: 11/11/2025 11:30 UTC
Service impact: During the operation, servers in rack E102G01 will be temporarily unavailable.
Service improvement: As part of our continuous improvement policy, we will migrate servers in rack E102G01 to rack ERI0102C01A.

Thank you for your understanding.
Sep 17, 23:52 UTC
[ERI1][Dedicated Servers] - Rack E102G03 maintenance notification
Completed - We would like to inform you that the maintenance on our is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.
Nov 11, 11:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 09:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer on rack E102G03.

This may temporarily affect availability.
Start time: 11/11/2025 09:00 UTC
End time: 11/11/2025 10:30 UTC
Service impact: During the operation, servers in rack E102G03 will be temporarily unavailable.
Service improvement: As part of our continuous improvement policy, we will migrate servers in rack E102G03 to rack ERI0102B03B.

Thank you for your understanding.
Sep 17, 23:50 UTC
[ERI1][Dedicated Servers] - Rack E102G03 maintenance notification
Completed - We would like to inform you that the maintenance on our is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.
Nov 11, 10:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer on rack E102G03.

This may temporarily affect availability.
Start time: 11/11/2025 08:00 UTC
End time: 11/11/2025 09:30 UTC
Service impact: During the operation, servers in rack E102G03 will be temporarily unavailable.
Service improvement: As part of our continuous improvement policy, we will migrate servers in rack E102G03 to rack ERI0102C02B.

Thank you for your understanding.
Sep 17, 23:49 UTC
[ERI][Network] - Network equipment maintenance notification
Completed - All services are operational. No more impact since 1:50 UTC.
Nov 11, 01:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 01:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 11/11/2025 01:00 UTC
End time : 11/11/2025 03:00 UTC
Service impact : During operations, you may experience a microflap for around one minute.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on multiple network equipment.

Thank you for your understanding.
Oct 27, 20:20 UTC
Nov 10, 2025
[SBG5][Dedicated Servers] - Rack SBG0505B04A incident notification
Resolved - We would like to inform you that the incident on the rack SBG0505B04A has now been resolved.

Here is detail for this incident :
Start time : 10/11/2025 14:41 UTC
End time : 10/11/2025 16:26 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We thank you for your understanding and patience throughout this incident.
Nov 10, 16:40 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : We would like to inform you that a significant number of servers are now operational.
Ongoing Actions : Our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Nov 10, 15:23 UTC
Identified - We have determined the origin of the incident affecting our Dedicated Servers offering on the rack SBG0505B04A.

Here is detail for this incident :
Start time : 10/11/2025 14:41 UTC
Impacted Service(s) : Some servers in the rack SBG0505B04A are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Nov 10, 14:58 UTC
[WAW1][Dedicated Servers] - Rack WAW0109A02C incident notification
Resolved - We would like to inform you that the incident on the rack WAW0109A02C has now been resolved.

Here is detail for this incident :
Start time : 10/11/2025 09:30 UTC
End time : 10/11/2025 15:23 UTC
Root Cause : This incident was caused by a cooling system issue.

We thank you for your understanding and patience throughout this incident.
Nov 10, 15:25 UTC
Update - Please find below an update on the situation:
Update : We would like to inform you that a significant number of servers are now operational.
Ongoing Actions : Our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Nov 10, 15:23 UTC
Identified - We have determined the origin of the incident affecting our Dedicated Servers offering on the rack WAW0109A02C.

Here is detail for this incident :
Start time : 10/11/2025 09:30 UTC
Impacted Service(s) : All servers in the rack WAW0109A02C are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Nov 10, 15:17 UTC
[ERI1][Dedicated Servers] - Rack E102F01 maintenance notification
Completed - The scheduled maintenance has been completed.
Nov 10, 14:41 UTC
Update - The current maintenance will take more time than expected.
Nov 10, 13:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 11:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer on rack E102F01.

This may temporarily affect availability.
Start time: 10/11/2025 11:00 UTC
End time: 10/11/2025 12:30 UTC
Service impact: During the operation, servers in rack E102F01 will be temporarily unavailable.
Service improvement: As part of our continuous improvement policy, we will migrate servers in rack E102F01 to rack ERI0102A01A.

Thank you for your understanding.
Sep 17, 23:45 UTC
[SBG3][Dedicated Servers] - Rack S330B06 maintenance notification
Completed - The scheduled maintenance has been completed.
Nov 10, 14:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 13:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer in Rack S330B06.

This may temporarily affect functionality.
Start time: 10/11/2025 13:00 UTC
End time: 10/11/2025 15:00 UTC
Service impact: During the operation, the servers in the specified rack will be temporarily unavailable.
Service improvement: As part of our continuous improvement policy, we will be doing an electrical maintenance on our Dedicated Servers offer in Rack S330B06.

Thank you for your understanding.
Oct 14, 15:15 UTC
[ERI1][Dedicated Servers] - Rack E102F02 maintenance notification
Completed - The scheduled maintenance has been completed.
Nov 10, 11:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 10:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer on rack E102F02 .

This may temporarily affect availability.
Start time: 10/11/2025 10:00 UTC
End time: 10/11/2025 11:30 UTC
Service impact: During the operation, servers in rack E102F02 will be temporarily unavailable.
Service improvement: As part of our continuous improvement policy, we will migrate servers in rack E102F02 to rack ERI0102A03C.

Thank you for your understanding.
Sep 17, 23:43 UTC
[EU][Dedicated Servers] - Servers delivery incident notification
Resolved - We had an incident on Dedicated Servers offer which has now been resolved.

Here are some supplementary details :

Start time : 10/11/2025 09:28 UTC
End time : 10/11/2025 11:05 UTC
Impacted Service(s) : Placing order for a dedicated server was temporarily unavailable.
Customers Impact : Customers were temporarily unable to order a dedicated server.
Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.
Nov 10, 11:18 UTC
[ERI1][Dedicated Servers] - Rack E102E01 maintenance notification
Completed - All services are operational. No more impact since 11:06 UTC.
Nov 10, 11:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 07:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer on rack E102E01.

This may temporarily affect availability.
Start time: 10/11/2025 07:00 UTC
End time: 10/11/2025 08:30 UTC
Service impact: During the operation, servers in rack E102E01 will be temporarily unavailable.
Service improvement: As part of our continuous improvement policy, we will migrate servers in rack E102E01 to rack ERI0102A02C.

Thank you for your understanding.
Sep 17, 23:39 UTC
[ERI1][Dedicated Servers] - Rack E102F02 maintenance notification
Completed - All services are operational. No more impact since 11:04 UTC.
Nov 10, 11:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 09:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer on rack E102F02.

This may temporarily affect availability.
Start time: 10/11/2025 09:00 UTC
End time: 10/11/2025 10:30 UTC
Service impact: During the operation, servers in rack E102F02 will be temporarily unavailable.
Service improvement: As part of our continuous improvement policy, we will migrate servers in rack E102F02 to rack ERI0102A02B.

Thank you for your understanding.
Sep 17, 23:42 UTC
[ERI1][Dedicated Servers] - Rack E102F03 maintenance notification
Completed - All services are operational. No more impact since 10:33 UTC.
Nov 10, 10:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer on rack E102F03.

This may temporarily affect availability.
Start time: 10/11/2025 08:00 UTC
End time: 10/11/2025 09:30 UTC
Service impact: During the operation, servers in rack E102F03 will be temporarily unavailable.
Service improvement: As part of our continuous improvement policy, we will migrate servers in rack E102F03 to rack ERI0102A05A.

Thank you for your understanding.
Sep 17, 23:40 UTC
[SBG3][Dedicated Servers] - Rack S330B04 maintenance notification
Completed - The scheduled maintenance has been completed.
Nov 10, 09:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 08:01 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer in Rack S330B04.

This may temporarily affect functionality.
Start time: 10/11/2025 08:00 UTC
End time: 10/11/2025 10:00 UTC
Service impact: During the operation, the servers in the specified rack will be temporarily unavailable.
Service improvement: As part of our continuous improvement policy, we will be doing an electrical maintenance on our Dedicated Servers offer in Rack S330B04.

Thank you for your understanding.
Oct 14, 15:38 UTC
Nov 9, 2025
[BHS8][Dedicated Servers] - Rack BHS0804A02A incident notification
Resolved - We had an incident on Dedicated Servers offer on rack BHS0804A02A which has now been resolved.

Here are some supplementary details :

Start time : 09/11/2025 06:05 UTC
End time : 09/11/2025 07:03 UTC
Impacted Service(s) : Some servers in the rack BHS0804A02A were temporarily unavailable.
Customers Impact : Some customers were temporarily unable to access and use their servers located in the specified rack.
Root Cause : This incident was caused by an electrical equipment issue.

We thank you for your understanding and patience throughout this incident.
Nov 9, 07:27 UTC
[RBX8][Dedicated Servers] - Racks R808R04/R808R05/R808R06 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offer in the specific racks R808R04/R808R05/R808R06 has been resolved.

Start time : 09/11/2025 01:24 UTC
End time : 09/11/2025 03:35 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 9, 03:46 UTC
Update - The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update : Some servers are getting operational again.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding
Nov 9, 02:39 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer in the specific racks R808R04/R808R05/R808R06

Here are some supplementary details :

Start time : 09/11/2025 01:24 UTC
Impacted Service(s) : All servers in the racks R808R04/R808R05/R808R06 are temporarily unavailable.
Customers Impact : Customers cannot access their services in these specific racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 9, 01:48 UTC
Investigating - We are currently experiencing an event affecting our Dedicated Servers offer in the specific racks R808R04/R808R05/R808R06 .

Start time : 09/11/2025 01:24 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 9, 01:42 UTC
[BHS6][Dedicated Servers] - Rack T06C23 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offer in the specific rack T06C23 has been resolved.

Start time : 08/11/2025 23:26 UTC
End time : 09/11/2025 01:59 UTC
Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 9, 02:06 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack T06C23.

Here are some supplementary details :

Start time : 08/11/2025 23:26 UTC
Impacted Service(s) : Servers in the specified rack are no longer able to access the vRack network.
Customers Impact : Customers cannot access their vRack (Private Network) in this specific rack.
Root Cause : This incident is caused by a hardware issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 8, 23:43 UTC
Update - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack T06C23.

Here are some supplementary details :

Start time : 08/11/2025 23:26 UTC
Impacted Service(s) : Servers in the specified rack are no longer able to access the vRack network.
Customers Impact : Customers cannot access their vRack (Private Network) in this specific rack.
Root Cause : This incident is caused by a hardware issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 8, 23:42 UTC
Investigating - We are currently experiencing an event affecting our Dedicated Servers offer in the specific rack T06C23.

Start time : 08/11/2025 23:26 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 8, 23:36 UTC
[ERI1][Dedicated Servers] - Rack ERI0112E01B Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offer in the specific rack ERI0112E01B has been resolved.

Start time : 08/11/2025 21:28 UTC
End time : 09/11/2025 00:33 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 9, 00:40 UTC
Update - The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update : Most of servers are operational again.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding
Nov 8, 22:37 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack ERI0112E01B.

Here are some supplementary details :

Start time : 08/11/2025 21:28 UTC
Impacted Service(s) : All servers in the rack ERI0112E01B are temporarily unavailable.
Customers Impact : All the customers cannot access their servers in this rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 8, 21:49 UTC
Update - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack ERI0112E01B.

Here are some supplementary details :

Start time : 08/11/2025 21:28 UTC
Impacted Service(s) : All servers in the rack ERI0112E01B are temporarily unavailable.
Customers Impact : All the customers cannot access their servers in this rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 8, 21:49 UTC
Investigating - We are currently experiencing an event affecting our Dedicated Servers offer in the specific rack ERI0112E01B.

Start time : 08/11/2025 21:28 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 8, 21:45 UTC
Nov 8, 2025
[RBX8][Dedicated Servers] - Rack R808L08 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 08/11/2025 19:51 UTC
End time : 08/11/2025 21:12 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 8, 21:15 UTC
Identified - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : A significant number of servers are now operational.
Root cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 8, 20:23 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack R808L08.

Here are some supplementary details :

Start time : 08/11/2025 19:51 UTC
Impacted Service(s) : All servers in the rack R808L08 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 8, 20:14 UTC
[RBX3][Dedicated Servers] - Rack 45D19 incident notification
Resolved - We had an incident on Dedicated Servers offer which has now been resolved.

Here are some supplementary details :

Start time : 08/11/2025 17:44 UTC
End time : 08/11/2025 19:03 UTC
Impacted Service(s) : Some servers in the rack 45D19 were temporarily unavailable.
Customers Impact : Some customers were temporarily unable to access the servers located on the specified racks.
Root Cause : This incident was caused by an electrical equipment issue.

We thank you for your understanding and patience throughout this incident.
Nov 8, 19:04 UTC
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