Start time : 13/04/2024 13:10 UTC End time : 13/04/2024 15:03 UTC Root cause : Network equipement malfunction Our technical teams resolved the issue. All impacted services are now operational.
Posted Apr 13, 2024 - 15:05 UTC
Identified
Start time : 13/04/2024 13:10 UTC Service impact : A significant number of servers in the rack G223B14 are no longer responding. Root cause : Network equipement malfunction Ongoing actions : Our team will be replacing the network equipment.
Posted Apr 13, 2024 - 14:02 UTC
Investigating
Start time : 13/04/2024 13:10 UTC Service impact : A significant number of servers in the rack G223B14 are no longer responding. Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it. Update will be posted as significant progress is made.
Posted Apr 13, 2024 - 13:43 UTC
This incident affected: Dedicated Servers || Global Infrastructure (BHS).