OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GRA1][Dedicated Servers] - Rack G116A17 incident notification.
Incident
Report for Bare Metal Cloud
Resolved
We would like to inform you that the incident on our Dedicted Servers offer in the specific rack G116A17 has now been resolved.
Here is detail for this incident :
Start time : 30/05/2025 13:55 UTC
End time : 30/05/2025 16:51 UTC
Root Cause : It is due to a malfunction on a hardware.
We thank you for your understanding and patience throughout this incident.
Here is detail for this incident :
Start time : 30/05/2025 13:55 UTC
End time : 30/05/2025 16:51 UTC
Root Cause : It is due to a malfunction on a hardware.
We thank you for your understanding and patience throughout this incident.
Identified
We have determined the origin of the incident affecting our Dedicted Servers offer in the specific rack G116A17.
Here are some supplementary details :
Start time : 30/05/2025 13:55 UTC
Impacted Service(s) : Public network is unreachable on this rack.
Customers impact : Customers cannot access their Public Network when they want to use their services
Root Cause : It is due to a malfunction on a hardware.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 30/05/2025 13:55 UTC
Impacted Service(s) : Public network is unreachable on this rack.
Customers impact : Customers cannot access their Public Network when they want to use their services
Root Cause : It is due to a malfunction on a hardware.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an event affecting our Dedicted Servers offer in the specific rack G116A17
Start time : 30/05/2025 13:55 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 30/05/2025 13:55 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Dedicated Servers || Global Infrastructure (GRA).