Start Time : 09/08/2022 12:23 UTC End Time : 09/08/2022 16:21 UTC Root cause : Due to hardware issues
Posted Aug 09, 2022 - 16:22 UTC
Update
UPDATE: 4 servers have been restored back in order. Our technical teams are working to restore the remaining 2 servers. We will provide updates as soon as possible.
Posted Aug 09, 2022 - 15:39 UTC
Update
UPDATE: 3 servers have been restored back in order. Our technical teams are working to restore the remaining 3 servers. We will provide updates as soon as possible. We apologize to all who are affected by the disruption.
Posted Aug 09, 2022 - 14:55 UTC
Investigating
Start time : 09/08/2022 12:23 UTC Service impact : 5 servers on rack 45A14 and a server on rack 45A16 unreachable Ongoing actions : We are currently determining the impact. We will provide updates as soon as possible
Posted Aug 09, 2022 - 13:23 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).