Start Time : 07/08/2022 12:33 UTC End Time : 07/08/2022 13:39 UTC Service impact : All servers are reachable and functional
Posted Aug 08, 2022 - 10:13 UTC
Monitoring
Ongoing actions : The vRack service is available again in the whole row S321B and especially for the racks S321B01/S321B04/S321B05. We are keeping the situation under surveillance.
Posted Aug 07, 2022 - 14:14 UTC
Update
Ongoing actions : The vRack service is available for the integrality of the racks in room S321B except rack S321B01/S321B04/S321B05. We apologize for the inconvenience due. Our technical teams continue to work to restore your services.
Posted Aug 07, 2022 - 13:55 UTC
Update
Ongoing actions : In the meantime, the vRack service may be unavailable on some servers. Our teams are still working on the problem.
Posted Aug 07, 2022 - 13:47 UTC
Update
Ongoing actions : Power is being restored to the servers. Meanwhile, our teams are working to resolve the incident. We will get back to you when the incident is resolved.
Posted Aug 07, 2022 - 13:29 UTC
Identified
Ongoing actions : Our teams have identified the problem of the incident which is an electrical problem. We are continuing our investigations.
Posted Aug 07, 2022 - 13:07 UTC
Investigating
Start time : 07/08/2022 12:33 UTC Service impact : Some servers are unreachable in row S321B Ongoing actions : Our teams are currently working to solve the problem
Posted Aug 07, 2022 - 12:44 UTC
This incident affected: Dedicated Servers || Global Infrastructure (SBG).